Job Vacancies at Clickatell

Purpose:

You will manage all the revenue generating activity within your portfolio to focus on a stronger strategy for the Inside Sales customer. Driving new Sales Solution opportunities within your existing customer portfolio, maintaining the revenue with potential to hand more customers to Enterprise sales and driving new business opportunities.

The role of our Champion:

• Generate revenue by taking the Sales Qualified leads, understanding and interpreting the Customers requirements, providing information to close the deal.
• Engage and Educate the customer when they enter the Sales prospect funnel.
• Perform effective online demos to Sales prospects.
• Close your individual sales quota monthly and quarterly.
• Maintain your current Inside Sales portfolio revenue value.
• Leverage on upsell opportunities with identified products and solutions to your existing Inside Sales portfolio
• Conduct quarterly Account reviews of your top 20 customers that generate + 50% of your portfolio revenue and identify new opportunities.
• Swiftly identify any Enterprise type of customers which is with your existing Inside Sales portfolio, highlight and discuss with Inside Sales Director to present as a potential Enterprise account movement in quarterly Sales leadership forum.
• Ensuring at all times that your Salesforce queue is updated and accurate.
• Diligently provide Salesforce weekly/month and quarterly report to ensure accurate forecasting.
• Communicate important feedback from customers that will have any impact or highlight to Inside Sales management
• Stay abreast of Competitor product offerings.
• Stay up to date with new Clickatell products and features.

Requirements
The capabilities of our Champion:

• High level of communication and interpersonal skills
• Business Analytical Acumen
• Excellent grasp of numbers and the ability to write and present in a professional style.
• High attention to detail
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines.

Our Champion's journey thus far:

• Minimum 2 years proven work experience as a Sales Account Manager or similar role
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Salesforce system experience is advantageous
• Understanding of Sales performance metrics
• Advanced Excel and PowerBi software experience is beneficial
• Qualification in Sales or relevant field is a plus.

Benefits
Why you will love being here:

• Competitive salary paid monthly.
• Medical aid contributions
• Quarterly performance incentives
• Pension fund contribution
• Group life cover
• Communication allowances
• Half day off on your birthday
• 5 “personal” days leave a year, over and above your normal annual leave.

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Purpose:

Are you interested in building products used by millions of people? Do you wish you could launch code daily? Are you looking to work on an enterprise grade transactions platform hosted in cloud environments?

You will be joining an agile team of developers who are passionate about the products they build. We enable our clients to seamlessly transact and engage with their customers (on a global scale via channels like WhatsApp, Google RCS, etc). Clickatell is looking for a talented and ambitious developers that are passionate about building high performance (low latency, high transaction volumes) across multiple platforms.

The capabilities of our Champion:

• Having a functional level of understanding for the following
• Java (Spring Framework / Spring Boot experience)
• Databases SQL language and scripting (PostgreSQL, MySQL)
• Unit Testing, Integration Testing, and Continuous Delivery
• Linux or a recognized Unix platform

Advantageous if experienced in the following

• Full-stack development, ie:
• Use of JavaScript frameworks such as ReactJS and Angular
• HTML, CSS, Node.js experience
• Development tools such as NPM, Webpack etc
• Ability to develop and troubleshoot both front-end and backend components
• Containerization (Docker / other), Kubernetes or other container orchestration frameworks
• AWS (Amazon Web Services) or other cloud-based infrastructures & services
• Has proven behavioural characteristics in the following
• Assertiveness: ability to convince others of right course of action and to explain a point of view convincingly
• Verbal Communication: good interpersonal skills, verbal communication skills and able to communicate clearly
• Written Communication: ability to write clear and concise documents, etc.
• Customer Focus: identify and effectively respond to the diverse needs of development department’s customers
• Team Working: able to work reliably and responsibly with internal and external colleagues to achieve development and organisational goals as a member of a team
• Individual Working: able to work alone and to reliably and responsibly achieve development and organisational goals
• Work Style: Foresight, analysis and logic, systematic and orderly planning, attention to detail
• Strong troubleshooting and analytical skills

Requirements
Our Champion's journey thus far:

• Computer Science degree or equivalent diploma from a reputable school (or Matric with 5+ years relevant experience if no degree)
• Has a proven track record of working in relevant roles of 3 years or more
• Proven technology experience in
• high volumes transactional/low latency solutions
• multi-tiered, multi-threaded Java applications with a focus on high transaction/low latency communication tier
• integration with 3rd party platforms such as those belonging to telecommunications service providers and banks/financial institutions
• implementation of solutions as micro services, in the cloud an advantage
• incorporation and utilisation of native cloud services
• Process experience in
• Hybrid waterfall/agile environments
• Agile environments including attendant tools and steps

Benefits
Why you will love being here:

• Competitive salary paid monthly
• Medical aid contributions
• Quarterly performance incentives
• Pension fund contribution
• Group life cover
• Communication allowances
• Undercover parking
• Half day off on your birthday
• 5 “personal” days leave a year, over and above your normal annual leave.
• Staff events, daily popcorn, snacks, cool offices. All the things that make Clickatell a fantastic place to work