Hot Opportunities at Discovery Limited

Key Purpose:

To assist the Human Capital Manager with the delivery of HR services and support, throughout the HR Value chain, to Business and employees.

Principal Accountabilities:

• The successful applicant will be responsible for but not limited to the following job functions:

Recruitment:

• Tracking and facilitating the on-, cross- and off boarding processes
• Compiling and maintaining job profiles and specs including maintaining a career map for Discovery Connect
• Liaising with Line Managers to ensure that the correct recruitment process is adhered to
• Liaising with Management and Candidates to set up interviews/assessments
• Facilitating relevant battery assessments when necessary
• Providing feedback to candidates
• Drawing up contracts and transfer letters as well as taking new staff through the forms and
• Documentation

HR Administration:

• Administers all recruitment and on boarding tasks as needed
• Collects and checks HR data
• Assists with the administration required in relation to the execution of employee incapacity
• proceedings and disciplinary action and
• Drafting reports aligned to the needs of the department/s
• Daily management of Fun Committee
• Exit and Stay Interviews

Performance and Talent Management:

• Distributes, monitors, and ensures that employee performance evaluations are completed in a timely manner
• Monitoring and reporting on competency and skills development to ensure that employee capabilities meet current and future standards
• Facilitating talent reviews and maintaining documentation

Strategy and Project Management:

• Partners with the HCM to draft the area specific HR Strategy
• Implements specific project activities as determined through the HR planning process or
• aligned to the strategy and participates in functional and cross-functional initiatives/projects
• including researching and developing initiatives
• Reports on key people drivers, proactively highlights key trends, risks and formulates action plans
• Assisting the HCM with their functions from time to time including implementation of People initiatives

Engagement:

• Actively driving employee engagement through various activities including compiling monthly
• departmental newsletter and participating in the departmental Fun Committee by cocreating
• and facilitating engagement initiatives
• Conducting  of  Focus groups
• Work on key People projects and initiatives
• Participation and Driving CSI initiatives

Service Excellence:

• Recommends new approaches, policies, and procedures to affect continual improvements in
• efficiency of department and services performed
• Acts as a liaison between the business unit and centre of excellence to ensure that HR
• services are aligned with internal client needs
• Basic IR guidance

Education and Experience:

• Essential qualifications:
• Matric / Grade 12
• Completed HR related Diploma/Degree
• Essential knowledge:
• MS Office – Especially Excel and Word
• Basic understanding of IR processes
• HR related policies
• Understanding of the HR Value Chain and impact through the employee life-cycle

Advantageous Knowledge:

• Sharepoint
• Smart People/Success Factors
• Essential experience
• At least two years experience in Recruitment
• At least one year experience as an HR Generalist
• MS Office with Word, Visio and Excel at intermediate level
• Advantageous experience
• SmartPeople / SuccessFactors experience
• Sharepoint
• Call Center bulk  recruitment

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About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Outputs:

• Ensure that all documentation meets Commissions criteria
• Action broker appointments for employers, members and policy holders
• Action transfer of business between broker and broker houses. Correct any load errors.
• Correct scheme admin and debit order transfers
• Create and correct combo ID’s for Franchise API
• Maintain 24 hour SLA
• Notify management of any system related issues

Competencies

• Ability to work under pressure
• Ability to plan, organise and control own work effort
• Ability to communicate effectively at all levels
• Neat and organized
• Tolerance for stress
• Teamwork
• Tenacity
• Initiative
• Accuracy

Education and Experience

• Matric (essential)
• 2 years admin experience (Microsoft Excel, Word and Outlook knowledge (essential)
• Knowledge of Paradigm (desirable)

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply

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Job Purpose   

Responsible for designing and creating software programs and applications through the SAP and ABAP programming codes. Conduct multiple diagnostic tests for newly-created and existing applications to ensure adherence to quality standards and requirements. Provides technical resolution to end-users for their system issues and upgrade infrastructure to prevent the reoccurrence of downtimes and system failures. 

Areas of responsibility  may include but not limited to

• Define and develop technical standards
• Assist in testing to validate and provide operating controls to ensure development requirements are satisfied
• In accordance with our Lean organization's commitment to continuous improvement, help improve our processes
• Will be responsible for analyzing high-level business processes and requirements
• Participate in project quality management tasks, such as peer and quality reviews of specifications, design documents, and code reviews
• Creating various SAP modules and customizing it as per the client's requirements.
• Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail in order to provide the best possible solution.
• Manage and close out related issues for the project for the relevant area of expertise within the SAP solution.
• Consulting with professionals from other departments and those working on specific SAP modules such as SAP FI/CO, HANA, Payments Engine and ABAP Connectivity & Integration to ensure a consistent experience to the various users on the client's side.
• Writing the code using ABAP programming language based on the blueprint provided by the clients and performing regular tests on the usability of the code.
• Ensuring that all programs are completed in schedule as per the client's guidelines and allocating appropriate resources to achieve this.
• Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the SAP

ABAP software life cycle including:

• Component Level design
• Technical Systems Specifications
• Data Design
• Component Test Cases
• Unit Test Case Design
• Coding of the component design
• Fully testing the component design / coding – before and after the application development
• Risk and Compliance
• Quality Assurance
• Governance and Service Delivery 

To stay updated with the latest technological advancement and changes in the world of SAP development and adapting to these changes by self-training and research work in the following skills:

• Object Orientated Programming in SAP 
• Data Dictionary 
• Business Add INS (BAdIs) 
• Business Application Programming Interfaces (BAPIs) 
• Business Transaction Events (BTEs) 
• Business Data Toolset (BDT) 
• Logical Units of Work 
• All types of Remote Function Calls (RFCs) 
• Develop custom ABAP programs to populate characteristics data on SAP Application
• Developed ABAP programs to update interface systems including performance tuning.
• Peer Reviewer process automation through ABAP related developments.
• Provided estimations for ABAP development objects.
• Experience on Creating Start Routine, End Routine, Field Routine, Routines in DTP Filters Also Customer Exits using ABAP.
• Maintained the ABAP Defect status for every Month as well as maintained the Open/Resolved Defect Dashboard for the team wise.

Education and Experience

• Education:
• Matric
• BSc Computer Sciences/ Information Systems or equivalent IT tertiary qualification

Knowledge:

• Experience in Hippo CMS is advantageous
• Experience with content management systems / collaboration tools beneficial.
• Experience with the Bootstrap framework

Experience:

• Several years of experience in the SAP environment and in the area of SAP Financial Services development 
• Comprehensive technical and professional knowledge of the technical architecture and database structure from at least one SAP Financial Services module
• SAP Banking Services experience an advantage
• Confident use and knowledge of SAP ABAP/OO, WebDynpro, UI5
• An independent, motivated, and results-oriented way of working using analytical and conceptional methodologies
• You enjoy working in a customer- and team-oriented way
• Strong communication skills and a confident and positive manner

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Key Purpose of the role

Training of Financial Advisors, Broker Consultants, and Independent Financial Advisers through first level initial support, through to development and ongoing proficiency training sessions. This role involves partnering with key stakeholders to proactively identify learning requirements aligned to franchises/business objectives.

Areas of responsibility may include but not limited to

The successful candidate will be required to, but not limited to, the following key outputs:

• Conduct regular financial planning, practice management, product/systems and where relevant, human skills training sessions to Financial Advisors, Broker Consultants, IFA’s and any other necessary sales and distribution roles
• Conduct business needs analysis to determine training requirements to drive business and individual (DFC, BC’s DC’s) performance
• Conduct research, develop and implement advanced fit for purpose workshops or training programs aligned to business requirements.
• Managing of stakeholders at all levels to support and deliver on Franchise/Business unit specific learning requirements
• Monitor and evaluate the effectiveness of training to ensure optimal learning and development
• Provide mentoring and coaching to team members within the Division
• Consider strategic alignment when co-creating learning solutions with the business area(s) ensuring the future learning needs of the business are met.
• Drive innovative and disruptive learning experiences, incorporating industry leading best practice, to enable the salesforce to meet the changing business priorities and challenges in terms of future skills and capabilities.
• Ensures continuous development of knowledge and skills related to products, financial planning and incorporates this into learning interventions
• Develop professional internal and external collaborative relationships to ensure that the business needs are constantly met, and continuous feedback is provided.
• Monitor, track and evaluate the success of learning initiatives/deliverables and recommend improvements to enable successful business solutioning/execution
• Analyse local and international trends, using insights to support the forecasting of future changes in the Financial Services industry.
• Use expert knowledge of learning principles to ensure that learning relevant, retained, and fit for purpose
• Maintain a high level tec and facilitation skill, both the physical and virtual classroom
• Travel as and when required to conduct the training

Personal Attributes and Skills 

The successful candidate must demonstrate the following competencies:

• Passion for financial planning and the financial services industry
• Continuously gains ongoing knowledge about products and financial planning to operate on an expert level
• Takes initiative and works under own direction
• Takes responsibility for actions, projects and people
• Motivates and empowers others
• Upholds ethics and values; demonstrates integrity.
• Easily establishes good relationships with customers and relates well to people at all levels.
• Gains clear agreement and commitment from others by persuading,
• Consistently achieves all goals.
• Works hard and puts in longer hours when it is necessary.  
• Analytical Thinking Ability: ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations.
• Communication Skills: able to communicate clearly both verbally and in writing.
• Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
• Ability to communicate logically and objectively are essential components of this role.
• Assertiveness coupled with flexibility and adaptability.
• A quality orientation with acute attention to detail.
• Retain a formal and professional manner.
• Well organized
• Excellent facilitation skills
• Conflict Management
• Expresses opinions, information and key points of an argument clearly.
• Makes rational judgments from the available information and analysis.
• Probes for further information or greater understanding of a problem.

Education and Experience

• At least 3 years’ experience as a Learning & Development Consultant
• Experience in the Financial Services Industry
• CFP qualification NQF 6 financial planning qualification will be considered if additional experience is present
• Training qualification (Train The Trainer or ETDP)
• The knowledge and skills needed to transfer knowledge in a physical and virtual environment
• Certified Virtual Trainer(Advantageous

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 Key Purpose of the role

We are looking for an Office Manager to organize and coordinate administration duties and office procedures. To create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. 

Areas of responsibility may include but not limited to

• Keep stock of office supplies and place orders to ensure stock levels are maintained (incl. perishables, stationery, hardware, incentives etc.)
• Maintain health and safety portfolio
• Maintain the office condition and arrange necessary repairs
• Administer all office management and HR functions.  Human Resource Management, including new hire paperwork and offboarding for staff joining and leaving the franchise.
• Customer phone and e-mail support, back up to technical support and sales teams.
• 100% Resolution of inquiries and requests from staff, regulatory agencies and service vendors.
• Maintenance of all records pertaining to the business, weekly and monthly production figures and cost statements for month end.
• Effectively manage operating costs within the franchise as per budget set out by head office.
• Maintaining and keeping record of all Supervision Agreements and Asset Registers
• Manage all service levels and standard operating procedures, reports and feedback requested from Head Office and RGM
• Develop, mentor and coach direct reports.
• Arrange training for staff.
• Maintaining all social media platforms for the franchise (LinkedIn and Facebook) 

 Technical competencies

• Ms Office Suite (Excel, PowerPoint, Word, Outlook, Teams)
• Typing skills (Ability to type with speed and accuracy)
• Project administration (Handle administrative tasks effectively and ensuring accuracy and attention to detail)
• Exposure to financial systems (Sage)

Personal Attributes and skills

Energy and enthusiasm in all interactions

• Proven experience as Office Manager
• Strong organizational and time management skills; juggling multiple tasks and conflicting team demands
• Outstanding communication skills
• A team player who enjoys collaborating with colleagues to obtain the best result
• Professional working manner and a great work ethic.
• Adaptable with good admin skills and a “can do” attitude 

Qualifications and Experience

• Matric (essential)
• Secretarial or related diploma (preferred)