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Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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DESCRIPTION
- Territory Coverage Management|
- Perfect Store Execution and Management|
- Stock Management|
- POS Management|
- Administration and Reporting|
- Stakeholder Engagement |
REQUIREMENTS
- 2-3 years’ sales experience in retail||Essential / Minimum|0-5 years|
- Diploma/NQF level 5
- Higher or Advanced Certificate
- Code 8 Driver’s license
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DESCRIPTION
- Manage Promotional Activity|
- Pro-Active Operational Excellence|
- Teamwork and Self-Management|
- People Management |
- Efficient Achievement of Targets|
- Monitor New Innovations|
- Business Insights and Execution|
- Control Expenses|
- Stakeholder Engagement|
- Achieve POP Objectives|
REQUIREMENTS
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
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DESCRIPTION
- Sales Management|
- Shelf Health Management |
- Point of Purchase Execution|
- Administration|
- Customer Service and Satisfaction|
REQUIREMENTS
- 2- 3 years’ relevant experience in an FMCG environment||Essential / Minimum|0-5 years|
- Code 8 drivers license
- Diploma/NQF level 5
- Sales Management
- Shelf Management
- Administration skills
- Customer Service Skills
- Communication skills (verbal & written)
- Interpersonal skills
- Attention to detail
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DESCRIPTION
- Manage Promotional Activity|
- Pro-Active Operational Excellence|
- Teamwork and Self-Management|
- People Management |
- Efficient Achievement of Targets|
- Monitor New Innovations|
- Business Insights and Execution|
- Control Expenses|
- Stakeholder Engagement|
- Achieve POP Objectives|
REQUIREMENTS
- 4-5 years’ Operations experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7, Code 08 driver’s licence
- Leadership Skills
- Problem solving skills
- Computer literacy
- Business acumen
- Commercial awareness
- Leadership skills
- Negotiation skills
- Sales management skills
- Decision making skills
- Communication skills (verbal & written)
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DESCRIPTION
We're on the lookout for a Sales Consultant in Limpopo
As a Sales Consultant, you will be responsible for:
- Administration
- In-store Sales and Marketing
- Customer Satisfaction and Service
REQUIREMENTS
- 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry
- Matric
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy – MS office suite
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DESCRIPTION
We're on the lookout for a Sales Consultant in Limpopo
As a Sales Consultant, you will be responsible for:
- Administration
- In-store Sales and Marketing
- Customer Satisfaction and Service
REQUIREMENTS
- 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry
- Matric
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy – MS office suite
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DESCRIPTION
- Administration|
- Drive Sell-Out |
- Operational Management |
- Management and Execution of Promotional Activity |
- Customer Service and Satisfaction|
REQUIREMENTS
- 6- 8 years sales experience, of which a minimum of 1 of those years needs to have been in a Consumer electronics environment at a managerial/supervisory level||Essential / Minimum|5-10 years|
- Degree/NQF level 7
- Sales/Marketing
- Customer service skills
- Administration skills
- Leadership skills
- Operations management
- Self-disciplined
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DESCRIPTION
- Stakeholder Relationship Management |
- Self-Management|
- Achievement of Profitability, Sustainability and Financial Targets |
- Operations Management|
- Development of Tactical Plans for the Division in line with Customer, Client and Group Strategic Direction and Objectives |
- Key Account Management (as required by Business Unit)|
- Management of Achievement of Operational Objectives|
- People Leadership and Team Management |
REQUIREMENTS
- 8-9 years’ experience in an FMCG/Retail/Sales/Marketing environment at a regional management level with a proven track record of managing people, operations and clients. Must be well connected in the FMCG trade at Key Account and Regional Level of the retailers and wholesalers||Essential / Minimum|10+ years|
- Relevant Degree at NQF level 7
- Operations management
- Leadership skills
- Financial management skills
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DESCRIPTION
- Manage Promotional Activity|
- Pro-Active Operational Excellence|
- Teamwork and Self-Management|
- People Management |
- Efficient Achievement of Targets|
- Monitor New Innovations|
- Business Insights and Execution|
- Control Expenses|
- Stakeholder Engagement|
- Achieve POP Objectives|
REQUIREMENTS
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
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DESCRIPTION
- We're on the lookout for a Regional Manager to manage operational efficiencies and achieve client / customer objectives in areas of responsibility.
Key Responsibilities and Deliverables:
Achievement of sales targets
- Identify sales targets per channel per month and draw up quarterly project plan as to how these targets will be achieved
- Manage and track implementation of project plan (revising the plan based on client feedback as required)
- Liaise with buyers to achieve targets
- Provide feedback to clients
- Manage Promotional Activities
- Manage new innovations
- Manage out-of-stocks
- Manage Forward Share
- Minimise credit notes
Effective operational management
- Ensure adherence to call cycle
- Ensure effective time management when visiting stores (appropriate to store profile)
- Ensure stock availability
- Ensure shelf health (including stock-on-shelf; PI labels; removal of damaged and expired stock, as well as general hygiene of shelf)
- Adhere to specific Returns Management policies (per client)
- Implement promotional schedules
- Ensure a good working relationship between field staff and store management
- Update Strike Action Plan (biannually)
Effective budget and financial management (as required by Business Unit)
- Compile annual budget (per Business Unit) using previous Business Unit financial performance information
- Submit budget to relevant manager for review and sign-off
- Analyze monthly departmental budgeting and accounting reports and identify and control variances
- Take appropriate action to ensure adherence to expense budgets
- Prepare and compile budget reports (monthly)
- Continually seek new ways to improve efficiencies and decrease expenditure
- Ensure compliance to relevant policies and procedures
- Proactively seek to identify and manage risk
- Release / authorize orders
Effective knowledge sharing (including management of field intelligence)
- Be alert to competitor activity and potential tenders
- Compile Field Intelligence reports and submit to manager
- Update clients on competitor activity
- Ensure effective communication of information to Field Force
Effective client and customer relationship management
- Proactively build relationships with clients and customers and ensure they are kept informed
- Ensure prompt problem solving
Effective administration and asset management
- Ensure accurate salary input and monitor and control expense claims
- Ensure scorecard compliance
- Ensure effective management appraisals (C BAND and up)
- Ensure effective leave management and administration
- Conduct HR audits
- Conduct Financial audits
- Check and monitor assets and ensure updated asset register (monthly)
- Conduct disciplinary hearings as required
- In the regions, ensure office hygiene and equipment are maintained
Effective people management
- Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
- Recruitment
- Induction
- Development
- Remuneration and Rewards
- Performance Management
- Career path and succession planning
- On-the-job training, coaching & mentoring
- Staff wellbeing
- Manage Employment Equity targets
- Ensure appropriate levels of management and accountability
- Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
- Ensure effective knowledge sharing
Effective teamwork and self-management
- Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
- Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Provide appropriate resolution for tasks or deadlines not met
- Support and drive the business’ core values
- Maintain a positive attitude
- Respond openly to feedback
- Take ownership for driving own career development
Key Competencies
- Transformative leadership
- Judgement & decision making
- Emotional maturity
- Coaching & development of others
- Team leadership
- Impact & influence
- Critical thinking
- Organisational awareness
- Analysis & problem solving
- Establishing networks
- Industry & business awareness
- Service excellence
REQUIREMENTS
- Relevant Diploma or Degree at NQF level 7
- 6 - 7 years’ relevant experience in FMCG or sales environment
- Drivers License and own reliable car.
Knowledge, Skills & Abilities:
- Strategic thinker and analytical skills
- Ability to influence and motivate others
- Excellent leadership
- Good business and financial acumen
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DESCRIPTION
We're on the lookout for a Customer Service Consultant based in JHB East Rand
As a Customer Servcie Consultant, you will be responsible for:
- Stakeholder Engagement
- Administration and Systems Management
- Client service
REQUIREMENTS
- 1–2 years’ experience in a Call Centre/customer service/ administration role
- Grade 12/NQF level 4
- Tertiary qualification added advantage
- Customer service skills
- Client services skills
- Administration skills
- Attention to detail
- Communication skills (verbal & written)
- Ability to work under pressure
- Stress management
- Computer literacy – MS office suite
- Punctuality
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DESCRIPTION
- Client Satisfaction |
- Strategy Execution and Implementation|
- Stakeholder Engagement and Relationship Management|
- Business Growth and Sustainability |
- Operational Excellence and Effectiveness|
REQUIREMENTS
- 8-10 years’ experience in a FMCG/Retail/Sales/Marketing environment||Essential / Minimum|0-5 years|
- Degree/NQF level 7
- Relationship building
- Communication Skills (verbal & written)
- Attention to detail
- Drive
- Negotiation skills
- Strategic thinking
- Business acumen
- Planning & prioritisation
Method of Application
Use the link(s) below to apply on company website.
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