Fresh Jobs at Tsebo Solution

• Placing /receiving monthly orders on Travel Source within budget for units
• Generating accurate monthly client invoices and statements on AX
• Tracking of all monthly PO’s and quotes received
• Daily debtors allocation and collection
• Weekly compilation of vendor imports
• Maintaining customer and supplier checklists
• Timeous update of order sheets
• Ensure all invoices are loaded within deadline
• Month end procedures- ending off books
• Monthly forecasting
• Submit monthly Supplier invoices for payment
• Month end reporting including top/bottom performers, detailed year to date performance per contract, risk report and variance report between forecast and actual
• Maintain monthly filling and source documents
• Follow correct capex procedures
• Ensure all company policies and procedures are adhered to
• Completion of the PRP in according with unit time registers and leave applications
• Management of unit leave planner
• Verification that Health & Safety records are up to date when conducting unit
• Collect all documentation from the relevant units at the agreed frequency
• Process all ORN and Sales records on MENUTEC for the Hub Units
• Compile and Review the Weekly Profit & Loss Statement
• Compile a list of areas requiring attention based on analysis of the P&L
• Review the Trading Analysis and report to the line manager on exceptions
• Conduct routine admin checks at the relevant units
• Complete a full set of MENUTEC books for multiple units and review financial results
• Drive own transport to units and discuss the weekly results

Skills and Competencies

• Mathematical skills
• Logical thinking skills
• Attention to detail & Accuracy
• Menutec , AX and Travel Source experience an advantage
• Strong excel skills required
• Finance/accounting experience or knowledge essential
• Good communication skills
• Organisational and administrative skills, honesty and integrity
• Ability to maintain confidentiality
• Experienced using the company admin system

Qualifications

• 2-3 years’ experience in a similar position is essential
• Matric –related tertiary education an advantage
• Computer skills – especially Microsoft Excel
• Strong Financial background
• Bookkeeping certificate an advantage
• Data capturing (accurate)
• Own transport

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Duties & Responsibilities

• Log Calls
• Log calls accurately on the system.
• Log caller details, location (Building) details and fault details.
• Categorise calls, prioritise and assign calls.
• Note all relevant details and comments.
• Close calls when required.
• Perform Daily
• Check for alarm indications. Investigate and implement rectification plans as necessary.

Monitor critical features and ensure process and equipment are operating according to set parameters

Caller Response and Follow-Up

• Respond to callers within the defined response time.
• Provide feedback on job progress.
• Obtain caller satisfaction comments at job close.
• Service Provider Follow-Up
• Follow-up call progress with internal and external service providers.
• Report on poor performance and escalate calls which have exceeded their time allocation.

Caller Interaction

• Handle all calls in a polite and friendly manner.
• Handle difficult callers with respect and diplomacy.
• Escalate difficult callers to the Call Centre Supervisor when necessary.

Reports

• Generate reports as requested by the Supervisor.

Feedback

• Provide feedback and critical observation to the Building Manager on daily issues and performance.

Customer Satisfaction

• Ensure a high level of customer service is provided and maintained.
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
• Adhere to the Tsebo’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
• Ad-Hoc
• Perform any reasonable action in line with your role, but not listed in the responsibilities above, as requested by management.

Skills and Competencies

• Basic knowledge of the client and the building(s) where the function operates.
• Familiarity with building layouts and infrastructures
• Hospitality and customer centric focus
• Good knowledge of electrical fixtures, fittings, repairs and maintenance thereof
• Understand and follow oral and written instructions
• Ability to plan, organise and control own work effort
• Excellent Telephone etiquette and interpersonal skills.
• Good communication skills.
• Must be punctual and reliable
• Must be approachable
• Must be self-motivated and team oriented
• Must be friendly, polite and helpful when dealing with customers
• Must be able to work under pressure

Qualifications

• Grade 12 / Matric
• Call Centre qualification required
• A Secretarial or Office Administration certificate/diploma would be an added advantage
• 1-2 years’ experience in similar environment
• Computer literate on MS Office packages – (MS Word, Excel, PowerPoint and Access)
• BMS system knowledge and experience

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Duties & Responsibilities

• Prepares and cooks meats, fish, vegetables, gravies, cereals, soups, fruits, bakery products and other forms of food.
• Prepares and cooks food for special diets from recipes formulated by qualified personnel.
• Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment.
• Assists in the preparation of salads and desserts.
• Notifies supervisor of food and supplies needed. Checks in food and supplies as necessary. Maintains food production records.
• Cleans kitchen, kitchen utensils and equipment; secures refrigerator and freezer.
• Serves food as required.
• Maintains maximum standards of sanitation and safety.
• Performs other related duties and responsibilities as required or assigned.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Promptly reports equipment and food quality to kitchen Manager.
• Uses our Standardized Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees.
• Operate as part of a team with good interpersonal skills
• Maintaining high quality and hygiene standards as per Companies standards
• Preparation and presentation of food
• Ensuring correct portion control are adhered to
• Ensuring the food is delivered timeously
• Assist with the planning of menus and stock control
• Follow recipes
• Flexible to work overtime when required
• Stay abreast with food trends as well as best practices.
• May be required to assist with any other duties that may be outside scope of responsibility

Skills and Competencies

• Communication skills (verbal and written)
• Computer literate
• Organizing and planning skills
• Interpersonal skills
• Team Player
• Excellent food skills
• Strong client and customer service skills
• Good organizational skills

Qualifications

• Minimum requirement Matric
• Proven cooking experience
• 2 year experience in a similar role
• Culinary qualification would be advantageous
• Catering Manager/ Project Manager/ Executive Chef/ Sous Chef