Fresh Jobs at Telesure Investment Holdings -(12 Positions)

Introduction    
Inbound or outbound sales aggregation based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and offer the customer solutions. Need a solid knowledge of products, their characteristics and benefits, the market as well as focus on revenue growth of the Hippo brand.

Job Functions    

• Administration,Sales Industries    Admin, Office & Support,Insurance,Sales

Specification    

• Sales Opportunities Creation
• Identify potential customers by obtaining information, and recommendations from multi-media call to action and affiliate campaigns as well as inbound functionality. Explore cross sell and referral opportunities

Customer Needs Clarification

• Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to assist in decision making and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions

• Identify the products or services that best meet the customer's needs, use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a brand selection with the best benefits to meet customer needs.

Customer Relationships Development

• Make calls (by telephone or in person) and maintain inbound responsiveness to develop new customer relationships and maintain existing ones.

Customer Relationship Management (CRM) Data

• Schedule follow-up actions and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance to meet KPI's.

Operational Compliance

• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
• Develop and maintain an understanding of products, relevant technology, external regulation, and industry best practices through ongoing education.

Internal Client Relationship Management

• Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

Requirements    

• General Education
• Matric / Grade 12 or SAQA Accredited Equivalent (Essential);
• FAIS recognized qualification (Advantageous);
• Regulatory Exam 5 (Advantageous)

General Experience

• 1 year or more in a contact centre sales environment (Essential)

Job Closing Date: 16th, March 2022

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Introduction    
We have an exciting opportunity for a Super Hero Sales Manager and we are looking for highly enthusiastic, driven, self-motivated, friendly individuals who are passionate about creating exceptional relationships and world class experiences with our customers in our Value Added Products Department in our Mount Edgecombe Branch, Durban, South Africa.

Specification    

• Supervise a team of 15 consultants working within established operational systems.
• Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
• Act as first-line supervisor of a team providing operational support, and play key role in helping to achieve targets in areas such as productivity or turnaround times.
• Provide coaching to team members to develop their skills.
• Contribute to the preparation of various data and analytics reports.

Required Experience & Skills:

• Proven Sales Manager track record
• Excellent verbal command of the English Language
• Strong understand of the sales process and sales techniques
• A strong attention to detail

Requirements    

• Matric / SAQA accredited qualification*
• At least 2-3 Years Sales Manager experience in a Call Centre environment
• Experience in the insurance industry (Over 3 years to 6 years)
• Must have RE and Fais credits
• Degree / diploma in Business Management/ Marketing (Advantageous)

Job Closing Date: 16th, March 2022

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Specification    

• Build, maintain and enhance relationships with new and existing external
• partners and leverage partner relationships to deliver end-end business results
• and ensure optimal business development within the 1Life environment.

Requirements    
Relationships Management

• Develop and oversee customer relationship strategy for their Broker Panel, including identification of key customer networks, alliances, and strategies to build customer intimacy and loyalty.
• Ensure continuous enforcement of new and existing marketing strategies through external partners.
• Effectively build, maintain and manage new and existing partner relationships as well as relationships within the department and the TIH Group.
• Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation.
• Set own goals in conjunction with Business Partners and Manager/s and work towards them.
• Maintain focus on continuous and constant improvement.
• Enhance external relationships through continuous motivational sales support and recognition.

Third Party Sales

• Deliver third party sales of a range of products and services to significant
• customers.
• Achieve targets of third party sales, book growth, and profitability on the portfolio across all relevant product lines.

Business Development

• Monitor and assess sales and market data for a specific geographic region and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed.

Compliance

• Identify, within Partners, patterns of non-compliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
• Ensure External Partners are continuously up to date regarding training,products and processes in order to drive sales and ensure adherence to business and statutory requirements.
• Identify potential risks to the business and escalate these accordingly.

Solutions Analysis

• Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
• Analyse current performance inhibitors and find solutions to ensure business continuity.

Partner Service

• Provide a quality service to customers while identifying opportunities to secure new business or support retention.
• Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.
• Facilitate effective resolution of any external partner queries or complaints as and when required.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Ensure up-to-date industry and market knowledge, as well as internal products, processes.

Job Closing Date: 30th, March 2022

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Specification    

• Conduct Outbound/Inbound/Funeral policy sales. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Consultant requires a solid knowledge of products and market, their characteristics include a focus on growth of the brand.

Customer Relationships Development

• Make calls by telephone to customers to offer new products to existing client base.

Customer Needs Clarification

• Interview the customer, following a complex multi-level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes.

Sell Customer Propositions

• Identify the products or services that best meet the customer's needs, use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.

Operational Compliance

• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Customer Relationship Management (CRM) Data

• Schedule callback and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance to meet SLA.

Personal Capability Building

• Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.

Sales Opportunities Creation

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers.

Requirements    

• Desired Experience & Qualification

General Education

• Matric / Grade 12 or SAQA Accredited Equivalent (Essential) Regulatory Exam 5 (Advantageous); Wealth Management Qualification (Advantageous)
• (Any of the below)
• 120 Long Term Credits
• 140 Retail Insurance
• 120 Banking Insurance
• 120 Short Term Insurance

Job Closing Date: 3rd, May 2022

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Introduction    
The Senior Developer contributes to the organisational goals through managed ownership and development and/or design of solutions architecture frameworks/roadmaps, enhances operational productivity through guidance/training, owning the governance and standards, making sure Operational delivery streams deliver responsive and cost effective solutions that enables business’s needs.

Specification    

• Responsible for complete solutions design, analysis and facilitate implementation roadmaps in conjunction with relevant internal stakeholders in order to ensure seamless delivery
• On a continuous basis conduct a risk / impact analysis on current or proposed technologies and capabilities to mitigate risk and ensure stability and continuity
• To proactively work alongside TTS Internal and / or Business stakeholders in order to identify technology solutions and capabilities which meet and improve operational and business requirements
• To ensure efficient documentation and governance of architecture landscape
• To ensure effective handover and understanding of designs and frameworks to project delivery and production support operations on an on-going basis
• To proactively research and identify relevant technology and system design patterns to optimally address enterprise requirements and ensure continuous improvement
• Provide specialised support and guidance to relevant internal stakeholders on system(s) and / or processes during change design and planning and acts as a subject matter experts that supports operational team
• Drives short & long term architecture strategy and roadmaps for the overall IT project portfolio for key segments and solution domains (short term insurance, life insurance and insurance related products)
• Participates in proof of concepts to assist in defining technology direction and enabling business and IT strategy
• Communicates and validates program architecture with infrastructure team, software development team, project management team, and IT management team to ensure effective participation in the project management lifecycle
• Establish successful working relationships with all relevant internal and external stakeholders
• Close collaboration with IT Senior management
• Deliver the Telesure Service Way through personal effort and through others
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements
• Own and drive the process of impact assessments for all and any change requests and or new projects
• Work closely with the head of IT Security to ensure alignment of Infrastructure, applications, capabilities and IT Security
• To support the operational teams with the planning of new Infrastructure initiatives on an on-going basis which will include IT Infrastructure architectural planning, design and rollout
• To work alongside the TTS Project Management team to assist with the build and the deployment of Infrastructure according to the design on an on-going basis
• To proactively work alongside the TTS Monitoring team and identify whether the deployed Infrastructure operates and meets with the original design parameters once implemented and address any possibly capacity constraints thereafter on an on-going basis
• To mitigate Infrastructure risks (single points of failure, capacity constraints, security, etc.) and maintain the improvement list within Telesure’s current and newly implemented Infrastructure and propose solutions on an on-going basis
• To work alongside the TTS Software development team so as to proactively identify hardware and network requirements for Telesure Business initiatives on an on-going basis
• To provide support to the Enterprise Project Office by identifying infrastructure or process related improvements to ensure that new solutions are proposed and is effectively implemented as well as assist with the development and definition of business cases on an ad-hoc basis

Essential Competency Requirements

• Applying Expertise and Technology:
• Applying specialist and detailed technical expertise
• Uses technology to achieve work objectives
• Develops job knowledge and expertise (theoretical and practical) through continual professional development
• Demonstrates an understanding of different Telesure departments and functions.

Learning and Researching:

• Rapidly learns new tasks and commits information to memory quickly
• Demonstrates an immediate understanding of newly presented information
• Gathers comprehensive information to support decision making
• Encourages an organisational learning approach (learns from successes and failures and seeks feedback)

Deciding and Initiating Action:

• Takes responsibility for actions, projects and / or people
• Initiates and generates activity and introduces changes into work processes
• Makes quick, clear decisions which may include tough choices or considered risks
• Applies sound judgement
• Comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions.

Writing and Reporting:

• Writes convincingly
• Writes clearly, succinctly and correctly
• Avoids the unnecessary use of jargon or complicated language
• Writes in a well-structured and logical way
• Structures information to meet the needs and understanding of the intended audience

Analysing: Information Processing / Analysing / Problem Solving:

• Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships
• Probes for further information or greater understanding of a problem
• Makes rational judgements from the available information and analysis
• Demonstrates an understanding of how one issue may be a part of a much larger system
• Formulating Strategies and Concepts:
• Works strategically to realise Telesure’s goals
• Sets and develops strategies
• Identifies, develops positive and compelling visions of Telesure’s future potential
• Effectively communicating and operationalising Telesure’s vision
• Takes account of a wide range of issues across, and related to, the organization Creating and Innovating 

Innovative / Entrepreneurial Thinking:

• Identifies business opportunities for Telesure
• Produces new ideas, approaches or insights
• Creates innovative products or designs
• Produces a range of solutions to problems
• Delivering Results and Meeting Customer Expectations - Customer Orientation / Telesure Service Way:
• Focusing on customer needs and satisfaction as per the Telesure Service Way.
• Delivering Results and Meeting Customer Expectations - Results Focus / Driving for Results:
• Sets high standards for quality and quantity
• Monitors and maintains quality and productivity
• Consistently achieves project goals
• Works in a systematic, methodical and orderly way

Requirements    
Desirable Competency Requirements:

Adapting & Responding to Change:

• Adapts to changing circumstances
• Tolerates ambiguity (uncertainty / complexity)
• Accepts new ideas and change initiatives
• Adapts interpersonal style to suit different people and / or situations
• Shows an interest in new experiences

Adhering to Principles and Values - Cultural Interpersonal Effectiveness:

• Relates well to people in a diverse environment
• Promotes and defends equal opportunities
• Builds diverse teams
• Encourages organisational and individual responsibility towards the community and the environment
• Adhering to Principles and Values - Upholds ethics and values; Demonstrates integrity

Achieving Personal Work Goals and Objectives:

• Accepts and tackles demanding goals with enthusiasm
• Works hard and puts in longer hours when it is necessary
• Seeks progression to roles of increased responsibility and influence
• Identifies own development needs and makes use of developmental or training opportunities

Knowledge and Experience Requirements:

Level of Education:

Essential:

• Recognized Degree / Diploma / Certification
• Grade 12 (Standard 10) with University Entrance (NQF4) (SAQA)

Desirable:

• Certification in a IT industry standard framework like TOGAF, ITIL
• Project management certification (PMBOK / Prince2)

Experience:

Essential:

• 3+ Develop the most complex existing and new applications by analyzing and identifying areas for modification and improvement. Develop new applications to meet customer
• requirements.
• 3+ years exposure to application development principles and support
• 2 years exposure to ITIL disciplines
• 2 year exposure to IT security disciplines
• Ability to write architectural design documents or review design documents provided by others.
• Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs.
• RabbitMQ (essential)
• Redis
• DevOps
• Angular
• .Net Core
• Entity Framework Core

Desirable:

• If the above mentioned was within the Financial Services Industry

Knowledge of:

• ITIL disciplines (incident, change, capacity, demand, business continuity management etc)
• Understanding and knowledge of the alignment of IT and Business processes, goals and objectives
• Strong ability to communicate well in English orally and in writing.
• Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology

Skills:

• Negotiation and conflict management
• Communication skills (business and technological)
• Logical reasoning
• Decision making
• Adaptable / flexible
• Analytical
• Project Management skills
• Solution orientated
• Attention to detail
• Deadline driven
• Creative and conceptualising
• Innovative
• Takes ownership and accountability for work results
• Time management
• Service orientated
• Professionalism
• Team player
• Business acumen
• Interpersonal skills

Job Closing Date: 20th, March 2022

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Introduction    

• Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions.
• Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.

Specification    
Application Software Development

• Develop the most complex existing and new applications by analyzing and identifying areas for modification and improvement. Develop new applications to meet customer requirements.

Improvement / Innovation

• Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues.

Applications Software Maintenance

• Monitor, identify, and correct more complex software defects to maintain fully functioning applications software.

Testing IT Performance

• Perform website/applications software tests and respond to call log process to monitor, diagnose, and correct performance issues.

Information Security

• Implement and provide input on the design of required security measures such as data leaks, message encryption, monitoring performance to notify security experts of any problems.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential.
• Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Continue to learn new languages/technologies.

Organizational Capability Building

• Provide coaching to team members to develop their skills.

Operational Compliance

• Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Application Software Roadmap

• Contribute to and maintain road map to facilitate application software development and ensure the development work is prioritized in line with business requirements.

Customer Service

• Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.

Requirements    
General Education

• A recognized software development certification/degree/diploma (Essential)

General Experience

• 4 or more years experience using relevant programming languages or technologies (Essential)
• .Net - Essential
• Previous experience in a financial services environment (Advantageous)

Job Closing Date: 20th, March 2022

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Specification    

• Manage the process for how information is exchanged in order to successfully facilitate the work stream to ensure the successful delivery of a project.

Network of Influence

• Participate actively in the development and nurturing of networks and relationships internally and externally to support successful implementation of digital initiatives. Continuously promote open communication channels within the scrum team to ensure alignment. Build and maintain solid relationships with the product owners and stakeholders to ensure delivery.

Project Management

• Facilitate projects while working within an established program management plan. Organise and facilitate Scrum related meetings i.e. sprint planning, scrum standups, backlog refinement, sprint review, sprint retrospective.

Training development and delivery

• Design and develop content for training courses to fill gaps in established program, and run complex or customized training courses to improve employee performance. Involves focusing on a specific functional area. Ensure work teams have an up to date understanding of Scrum best practices.

Digital Strategy / Transformational Projects Execution

• Build and populate dashboards and reporting mechanisms to capture results and improvement opportunities for digital initiatives. Ensure that impediments are raised by the team and timeously resolved. Create a clear understanding of user stories to ensure efficient delivery.

Performance Management

• Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality. Foster an environment with high team morale through celebrating small wins and accomplishments whilst reminding the team of mission/value statements for each project. Encourage and protect a self-organising scrum team.

Digital Vision and Strategy

• Support strategy formulation for digital by exploring how information technology can be used to help the organization become more responsive to customer needs and changing business requirements.

Digital Talent Development

• Help to prepare training for digital areas within existing programs. Deliver targeted, standardized training programs (or pieces of larger training programs) for digital areas using prepared content and working under the supervision of senior colleagues.

Improvement / Innovation

• Identify shortcomings in existing agile processes and procedures, and use established change management programs to address them. Continually improve team delivery using the Scrum methodology.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and Scrum best practices through ongoing education, attending conferences, and reading specialist media.

Requirements    

• General Education
• Grade 12/ SAQA Accredited Equivalent (Essential)
• Scrum Master Certification (Essential)
• Degree or Diploma in Education (Advantageous)

General Experience

• 4 years + experience fulfilling Scrum Master role (Essential)
• 3 or more years’ experience in the digital environments (Essential)
• Experience with Business Analysis and Project Management (Essential)
• 2 years + experience Facilitating multi-location scrum teams (Advantageous)
• Training or facilitation experience (Advantageous)
• Experience within the Financial Services Industry (Advantageous)

Job Closing Date: 20th, March 2022

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Specification    
Operations Management

• Supervise others working within established operational systems.

Customer Management

• Manage relationships with clients and act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response.

Customer Needs Clarification

• Ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

Operational Compliance

• Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Performance Management

• Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.

Work Scheduling and Allocation

• Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.

Leadership and Direction

• Explain the local action plan and targets to support team members in their understanding of what needs to be done and how this relates to the broader business plan; motivate people to achieve local business goals and targets.

Organizational Capability Building

• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others in own area of expertise to enable others to improve performance and fulfill personal potential.

Insights and Reporting

• Contribute to the preparation of various ad hoc data and analytics reports.

Personal Capability Building

• Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment. Keep up to date with business products and keep abreast of changes in the insurance industry, including competitor products.

Requirements    

• General Education
• Matric / Grade 12 or SAQA Accredited Equivalent (Essential); Regulatory Exam 5, dependent on DOFA date (Essential); Full 150 STI credits, dependent on DOFA date (Essential); Degree and/or diploma in business/marketing (Advantageous)

General Experience

• 3 or more years call centre sales experience (Essential); Experience in Financial Services Industry (Advantageous)

Managerial Experience

• 1 or more years experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (Essential).

Job Closing Date: 25th, March 2022

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Specification    
JOB PURPOSE

• Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional benefits and up-sell products to the customer.

Customer Management (External and Internal)

• Help manage customers by carrying out standard activities and provide solutions for first call resolution and completion of customer request and executed according to the required standard.

Customer Needs & Analysis

• Ask questions and probe for clarity to gathers relevant information to assist in resolving customer request.

Up-sell Customer Propositions

• Identify the products or services that best meet the customer's stated needs, explain the selection to the customer, and influence the customer to make a purchase.

Correspondence

• Respond to routine requests using telephonic conversation or emails and to more unusual requests by editing templates to create customized responses (internal and external).

Operational Compliance

• Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Administration

• Update policy information e.g change of address, change policy holder details, banking details and attend to the customer request on a range of policy related issues. Provide best practice support to customers on the administration process requirements and other departmental systems, in line with claims policy, rules and SLAs.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and
• industry best practices through ongoing education, attending conferences, and reading specialist media.

Work Scheduling and Operational Compliance

• Work according to an assigned schedule. Follow a range of mandatory procedures to ensure that work is carried out to the
• required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Requirements    

• General Education
• Matric / Grade 12/ SAQA Accredited Equivalent (Essential)

General Experience

• 2 or more years customer service experience (Essential); 1 year call centre experience in Financial services industry (Advantageous)
• 1-2 years experience in Webchat or written communication experience ( Advantageous )

Job Closing Date: 11th, Apiril 2022

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Specification    

• The Business Development Officer contributes to the organisational goals by generating high quality leads for Business Insurance.

Job Objectives/Outputs

• To effectively build and maintain relationships with prospects.
• To generate high quality leads from prospective clients on a daily basis.
• To assess marketing opportunities to contribute to the growth of Business Insurance.
• To gather information on prospects requirements for product enhancement.
• To effectively build and manage relationships with management and the call centre.
• To effectively promote and advocate the brand to prospective clients in order to convert new leads to sales.
• Understanding customer needs and consistently meeting customer expectations.
• To ensure up-to-date industry and market knowledge, as well as internal products, processes etc.

Requirements    

• Matric / Grade 12 (Please upload copy with application)
• Own vehicle
• Valid Drivers License (Please upload copy with application)

Job Closing Date: 31st, March 2022

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Specification    
The Business Development Officer contributes to the organisational goals by generating high quality leads for Business Insurance.

Job Objectives/Outputs

• To effectively build and maintain relationships with prospects.
• To generate high quality leads from prospective clients on a daily basis.
• To assess marketing opportunities to contribute to the growth of Business Insurance.
• To gather information on prospects requirements for product enhancement.
• To effectively build and manage relationships with management and the call centre.
• To effectively promote and advocate the brand to prospective clients in order to convert new leads to sales.
• Understanding customer needs and consistently meeting customer expectations.
• To ensure up-to-date industry and market knowledge, as well as internal products, processes etc.

Requirements    

• Matric / Grade 12 (Please upload copy with application)
• Own vehicle
• Valid Drivers License (Please upload copy with application)

Job Closing Date: 31st, March 2022

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Specification    
The Business Development Officer contributes to the organisational goals by generating high quality leads for Business Insurance.

Job Objectives/Outputs

• To effectively build and maintain relationships with prospects.
• To generate high quality leads from prospective clients on a daily basis.
• To assess marketing opportunities to contribute to the growth of Business Insurance.
• To gather information on prospects requirements for product enhancement.
• To effectively build and manage relationships with management and the call centre.
• To effectively promote and advocate the brand to prospective clients in order to convert new leads to sales.
• Understanding customer needs and consistently meeting customer expectations.
• To ensure up-to-date industry and market knowledge, as well as internal products, processes etc.

Requirements    

• Matric / Grade 12 (Please upload copy with application)
• Own vehicle
• Valid Drivers License (Please upload copy with application)

Job Closing Date: 31st, March 2022