Team Leader: Value Added Products & Services (VAPS) KZN at Telesure Investment Holdings (TIH)

Introduction    
We have an exciting opportunity for a Super Hero Sales Manager and we are looking for highly enthusiastic, driven, self-motivated, friendly individuals who are passionate about creating exceptional relationships and world class experiences with our customers in our Value Added Products Department in our Mount Edgecombe Branch, Durban, South Africa.

Specification    

• Supervise a team of 15 consultants working within established operational systems.
• Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
• Act as first-line supervisor of a team providing operational support, and play key role in helping to achieve targets in areas such as productivity or turnaround times.
• Provide coaching to team members to develop their skills.
• Contribute to the preparation of various data and analytics reports.

Required Experience & Skills:

• Proven Sales Manager track record
• Excellent verbal command of the English Language
• Strong understand of the sales process and sales techniques
• A strong attention to detail

Requirements    

• Matric / SAQA accredited qualification*
• At least 2-3 Years Sales Manager experience in a Call Centre environment
• Experience in the insurance industry (Over 3 years to 6 years)
• Must have RE and Fais credits
• Degree / diploma in Business Management/ Marketing (Advantageous)

Job Closing Date: 16th, March 2022