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Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
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Position Overview
- Equity statement: We are committed to employment equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our employment equity goals.
Specific Role Responsibilities
- To carry out diagnostic work and support mechanics as set out by the Foreman to carry out fault diagnosis to aid and speed vehicle servicing.
- To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time.
- To discuss matters with service advisors and customers as required and provide lucid explanations.
- To ensure standards maintained with vehicle care and safety whilst performing functions.
- To ensure vehicles are returned to the customer after service in a neat and clean condition.
- To recommend purchase of capital equipment.
Admin functions:
- To complete forms and documentation included in the company's service routine
- To draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability.
- Ensure effective communication with staff, across departments, with customers and service providers
- Willingness to participate in marketing campaigns when required for the furtherance of the business.
Qualifications and Experience
- Grade 12
- N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system
- The following qualifications will be advantageous:
- Health and safety related
- VW Certified and 5 Years Isuzu experience
Skills and Personal Attributes
- Mechanical insight.
- OEM required technical training course successfully mastered, Porsche, BMW or Mercedes training is also acceptable.
- Problem solving and moto vehicle fault finding skills. Mental alertness.
- Team player and Interpersonal competence. Customer orientated.
- Decision making and action orientated.
- Need excellent - Fix right first time track record.
- Knowledge of OEM operating computer programs ODIS, Elsapro.
- Be able to use Manufacturer diagnostic equipment / computer (Vas Machines) 2 - 3 Years technician experience.
- VW product training.
- Have sound English communication and writing skills to accurately record findings and work on job cards.
- Need computer skills.
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Job Description
- Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
- Establish parts required for service/repair to be performed and ensured correct parts are ordered
- Report promptly on any additional work required
- Obtain authorization prior to carrying out any additional work
- Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
- Obtain technical information from Service Foreman on problem jobs
- Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
- Adhere to laid down workshop policies and procedures
- Note the description of all work performed on the back of Repair Order if required
- Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor
- All warranty replaced parts to be tagged according to laid down rules, and handed to Parts department
- Ensure all oils and parts used are booked out on Repair Order
- Ensure vehicle is kept as clean as possible, and use all protective items supplied
- Ensure work bay is kept safe, clean and tidy
- Ensure time started and completed are entered on Repair Order (Clocking)
- Report any faulty and / or broken equipment is reported to management
- Ensure all special tools and equipment are used with utmost care
- To possess a complete set of tools, as per distributor requirements, and maintain in good working order
- Ensure a neat appearance at all times - overalls to be changed after heavy repairs
- Maintain cordial relationship with workshop staff
Training as per HQS Requirements
- Standby and after hours servicing as per Service Foreman arrangements
- Accept responsibility for apprentices/helpers and impart through training/explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems
Position Overview
- Renault Multi Franchise currently has a vacancy for a Specialist - Technician, reporting to the Service Manager.
- The primary purpose of this position is to repair cars to dealer/distributor's standards and specifications in the most productive way.
- As a technician you are responsible for performing all kinds of service operations, defined assembly operations and maintenance repairs with the highest level of quality and efficiency.
Specific Role Responsibilities
- Ensure all special tools and equipment are used with utmost care
- To possess a complete set of tools, as per distributor requirements, and maintain in good working order
- Ensure a neat appearance at all times - overalls to be changed after heavy repairs
- Maintain cordial relationship with workshop staff
- Standby and after hours servicing as per Service Foreman arrangements
Qualifications and Experience
- Matric
- Trade certificate.
- Three-year experience with the brand a must
- Clear Criminal Record
- A Valid Driver’s License C1, EC will be an added advantage
Skills and Personal Attributes
- Problem Solving
- Attention to detail
- Customer focused
- Interpersonal
- Practical management skills
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Position Overview
- To formulate tactical financial strategy and associated delivery plans related to the area of business, ensuring integration and operational implementation through the achievement of financial objectives. Review and consolidate relevant accounts and ensure on time submission of accurate reporting.
Specific Role Responsibilities
PROCESS AND GOVERNANCE
- Develop, align and implement a departmental/tactical strategy and associated policies and guidelines.
- Implement corporate governance and compliance policies to identify and manage risk liability.
- Measure the delivery of operational plans, realign and improve where required.
- Ensure the provision of accurate and timely reporting in respect of key performance metrics and recommendations to improve operational efficiency.
- Manage the security of all assets within direct control, i.e. cash, fixed assets, in line with approved policies, processes and procedures.
- Monitor and evaluate financial processes for quality and effectiveness and notify stakeholders accordingly.
FINANCE
- Develop, implement and monitor a cycle of medium term cost improvements.
- Implement and monitor financial controls, governance and compliance protocols.
- Compile a budget which aligns to plans, monitor and report on variances.
- Ensure effective and efficient administration of operational costs within budget, identify areas of financial and operational risk and escalate appropriately.
- Ensure that month-end cut-offs are compliant in terms of company policies.
- Ensure that net working capital is monitored and optimised.
- Identify opportunities to minimise cost / increase revenue.
- Manage the effective and timely provision of financial, statutory and sustainability reporting including cash flows, variance analysis and commentaries.
- Oversee accurate reconciliation of all financial records to enable verification of the validity of transactions and to take appropriate action where required.
CLIENT/CUSTOMER
- Develop and manage sustainable relationships with customers that contribute to a culture of customer service excellence.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Plan and deliver services and/or products that create a culture which aims to exceed customer' expectations in the business.
- Prepare service delivery excellence plans for customers and ensure implementation.
PEOPLE
- Create an engaging, enabling and productive work climate aligned to the employee value proposition.
- Develop and implement change management initiatives.
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
- Own and live up to company values.
- Prepare and implement people capacity plans in line with service delivery, performance objectives and budget.
- Ensure timeous, clear contracting and assessment of performance expectations with direct reports in line with identified objectives.
Qualifications and Experience
Minimum Experience:
- 5 - 8 years' experience in a similar environment, of which at least 2-3 years managerial experience in finance.
Minimum Qualification:
- Bachelors Degrees and/or Advanced Diplomas in Finance, Economics and Accounting with NQF Level 07.
- Completed Articles
Minimum Requirements:
- A code 08 unendorsed driver’s license and own transport.
- Highly proficient in Excel with a fair knowledge of Microsoft Suite of products.
- Industry legislative compliance/knowledge.
- Essential to note: Must be willing to work overtime at month-end and as-and-when required.
Skills and Personal Attributes
Competencies:
- Communication: Able to communicate professionally at multiple levels in a professional, diplomatic, polite and rational manner even when under pressure.
- Interpersonal Effectiveness
- Financial Management and Performance Reporting
- Financial and Business Acumen
- Financial and Accounting Control
- People Management and Development skills
- Strategic Orientation
- Tactical Focus and Planning
- Excellent Analytical Skills
- Problem-solving and judgement skills
- Time management, including the ability to respond to and resolve queries and issues in the minimum amount of time.
- Able to work independently and under pressure
- Conflict Management
- Improvement Orientation
- Inspirational Leadership
Personal Attributes:
- Committed
- Professional
- Resilient
- Persistent and Tenacious
- Deadline Driven
- Able to work at a faster-than-average pace
- Uphold Ethics and Values
- Ability to work with colleagues in a condusive environment
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Position Overview
- Creditors invoices processing, recording all financial transactions that take place in the business through the processing of journals (month end, reallocations, charge outs, standard, general & sundry invoices), month end reconciliations, analysis of GL accounts, bank and VAT reconciliations.
Specific Role Responsibilities
Job Outputs:
- Daily/ Month End Journals
- Bank Reconciliations completed daily
- Ensure that all documents for tax and carbon submission is valid and processed
- Ensure that all Creditors invoices are processed accurately
- Loading payments accurately on Nedbank according to Finance approval mandate
- Processing of Inter- company payments
- Fixed Assets processing.
- 100% accuracy in capturing to the General Ledgers.
- Monthly Balance Sheet accounts reconciliations finalized and handed to the accountant when actuals are due.
- Ensure that all General Ledgers reconciling items cleared before month end.
- Submission of Monthly Management Accounts to all branches.
- Monthly variance analysis General Ledger vs Budget to be done within the deadlines.
- Daily submission of Cash Flow.
- Assist Debtors and Creditors as required.
- Assist all branches with relevant queries.
Qualifications and Experience
- 3 years relevant Boust be willing to work overtime at month-end and as-and-when required.
Skills and Personal Attributes
Competencies:
- Good communication skills
- Interpersonal skills, articulate and well-spoken with internal and external customers on all levels, able to create and maintain stakeholder relationships.
- Bookkeeping
- Numerical Reasoning
- Financial Acumen
- Accounts Investigation skills
- Sound Judgement
- Query Resolution skills
- Conflict Management
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment to meeting deadlines and goals.
- Achieve high levels of accuracy.
- Highly disciplined; driven to strictly adhere to all policies, procedures and deadlines without fail.
- Assertiveness and the ability to collaborate with branches.
- Meticulous attention to detail, personal presentation and punctuality required.
- Problem-solving
- Time management, including the ability to respond to/resolve queries and issues in the minimum amount of time.
Personal Attributes:
- Committed
- Professional
- Resilient
- Honesty and integrity in all business dealings
- Flexible, self-motivated, trustworthy and highly responsible.
- Neat and presentable.
- Energetic
- Strong achievement focus i.e. high energy levels and commitment to end results.
- Able to work independently and under pressure.
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Job Description
- To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service.
Specific Role Responsibilities
- To ensure that the Brand and Dealership is actively marketed and promoted in the allocated, approved targeted market.
- To penetrate the vehicle market in a well-organized, trained and professional manner.
- To identify new and maintain current customers, to maximize Sale.
- To ensure benchmark customer satisfaction and standards of the Dealer and Manufacturer are are maintained.
- Achieve and exceed targeted sales units and first gross profit.
Qualifications and Experience
- Matric Grade 12 essential.
- Tertiary qualification (Desirable).
- Valid Driver’s license.
- VWSA – Preferably VW Sales certification will be an advantage.
- Premium brand Vehicle Sales - > 1.5 years.
Proven track record of an average CSI rating above national.
Skills and Personal Attributes
- Networking skills (Essential),
- Negotiation skills (Essential,)
- Planning and organizing (Essential),
- Computer Literacy (Essential),
- Communication skills (written and verbal) (Essential).
- Selling skills (Essential).
- Work more than 9 hrs per day, to be able to exceed targets.
- Ability to cope with rejection.
- Confidence (Essential).
- Self-motivation and ambition (Essential).
- People Orientated (Essential).
- Cultural Diversity (Essential).
- Sound ability to manager conflict (Essential).
- Entrepreneurial thinking.
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Position Overview
- The Policy Administrator will be responsible for administering batch and individual policy loading and invoicing. Reconcile policies loading and ensure accuracy and, attention to detail is very important. Ability to problem solve and troubleshoot daily queries. Proficient in advanced excel, and inquisitive to learn multiple systems is required in this role. Agile to interchange and learn within Policy Admin. Ad hoc telephonic requests. Good management of emails and resolving requests or queries timeously, Able to work independently.
Specific Role Responsibilities
- Investigate and resolve queries with the relevant stakeholders.
- Build strong ethical relationships where relevant to your duties.
- Updating of plans details when required and investigated.
- Escalate queries not resolved by the Administrators.
- Investigate plans with loading errors.
- Review and process batch loading of vehicles and policies
- Compiling accruals, loading, and assisting with recons
- Good Mailbox management.
- Handle escalated queries via telephone /email / Cases.
- Investigate – plans recon items.
- Support for the monthly and bank bordereaux and queries
- Capturing of all plans on the system and converting of leads (Microsoft Dynamics CRM)
- Perform any additional responsibilities that may be required in support of the ongoing management and development of the division.
Qualifications and Experience
- Grade 12 / Matric
- Bcom Financial Management degree or studying towards (added advantage)
- Studying towards Honours (optional)
- Experiences in accounting and administration (added advantage
- Strong Experience in Computer literature and systems
- Motor Industry expertise will be advantageous
Skills and Personal Attributes
- Good reconciling skills
- Advanced excel skills essential.
- Efficiency, Accuracy, and attention to detail extremely important
- Deadline driven.
- Credit and criminal clear
- Own or reliable transport
- Ability to work alone and grow your portfolio.
- Confident and ethical behaviour
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Position Overview
- LiquidCapital Pty (Ltd). Is a well-established Financial Service Company based in Edenvale. We are seeking a Team Leader to join our dynamic and hardworking Authorisations team.
- The successful candidate will be accountable for overseeing the capturing, assessing, monitoring & approving service and maintenance claims by the authorisations team. The Leader will be accountable for call centre performance, daily functionality, team management and reporting.
Specific Role Responsibilities
- Monitoring of incoming calls and ensuring that monthly service level targets are met within the department
- Verifying policy details and supplying dealers with information on request where claims/ queries are escalated to the Leader
- Asses technical information on previous claims where required
- Admin duties related to claims and authorisations
- Maintaining high levels of customer service at all times
- Liaising with all internal divisions and providing info to necessary parties
- Scrutinizing of dealer quotes to minimize costs
- Promote the use of the online system
- Assisting other teams when the job requires it
Qualifications and Experience
- Grade 12 / Matric
- Qualified technician (mechanic) - Preferable
- Minimum of 2 – 3 years Authorisation Call Centre experience
- Prior leadership experience - advantageous
- Minimum 2 years Motor Industry and strong technical knowledge of vehicles will be advantageous
- Computer literate (Full MS Office), Intermediate Excel experience advantageous
- Claim administration experience (Advantage)
Skills and Personal Attributes
- Excellent telephone and communication skills
- Multi-tasking
- Excellent time management
- Deadline driven
- Action orientated
- Approachable
- Customer focused
- Good Listening skills
- Peer relationships
- Proactive and engaging
- Negotiating skills
- Confident and assertive
- Ability to work under pressure
- Team Player
- Accuracy
- Strong analytical skills
- Ability to lead a dynamic and multi-skilled team
- Criminal and credit clear
- Reliable or own transport
- Background in the Motor trade would be preferable
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Purpose
- This is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.
Specific Role Responsibilities
Generic Job Outputs
- Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.
- Maximize second gross profit.
- Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.
- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.
- Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.
- Provide specialized need analysis & financial and insurance advice and support to clients.
- Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership.
- Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
- Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
- Customer service and sale management.
- Knowledge of the NCA, CRA, FAIS, FICA..
Qualifications and Experience
Minimum Experience
- 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.
Minimum Qualification
- Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits.
Skills and Personal Attributes
Minimum Requirements
- Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures
- Customer service and sale management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the NCA, CRA, FAIS, FICA.
- Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)
- Possess the relevant Continuous Professional Development points within the stipulated time-frames
- Drivers License
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Position Overview
- The purpose of the position is to provide an effective transport service as per agreed standard operating procedures and legislative requirements. To deliver and collect goods, documentation, vehicles and customers at required destinations in a safe and proper manner.
Specific Role Responsibilities
- Cleaning of vehicle interior and exterior to our high standards on showroom floor
- Vehicle quality control, including identification and reporting of expired license vehicles, srvice due and any other issue that does not conform to our quality standards also including vehicles received from other locations and or suppliers.
- Refueling vehicles, checking tyre pressure and oil/water/other fluids.
- Delivering vehicles to customers and internally to other branches in accordance with our procedures.
- Delivering to and fetching of documentation from banks, suppliers, Internal within the company and customers.
- Maintaining cleanliness of premises.
- Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers .
- Other duties on request of the Branch Manager.
Qualifications and Experience
Minimum Experience
- 2 years' and more of relevant experience
Minimum Qualification
Minimum Requirement
- Valid, unendorsed Code 8 driver’s license (at least 2 years old)
- Computer literate (basic level will suffice)
- Must be fully bilingual and able to communicate with customers effectively in English.
- Able to read a map.
Skills and Personal Attributes
- Good interpersonal skills to support excellent face-to-face customer relations.
- Flexible and self-motivated.
- Honest, trustworthy and highly responsible.
- Neat and presentable.
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- A team player.
go to method of application »
Position Overview
- The purpose of the position is to provide an effective transport service as per agreed standard operating procedures and legislative requirements. To deliver and collect goods, documentation, vehicles and customers at required destinations in a safe and proper manner.
Specific Role Responsibilities
- Cleaning of vehicle interior and exterior to our high standards on showroom floor
- Vehicle quality control, including identification and reporting of expired license vehicles, srvice due and any other issue that does not conform to our quality standards also including vehicles received from other locations and or suppliers.
- Refueling vehicles, checking tyre pressure and oil/water/other fluids.
- Delivering vehicles to customers and internally to other branches in accordance with our procedures.
- Delivering to and fetching of documentation from banks, suppliers, Internal within the company and customers.
- Maintaining cleanliness of premises.
- Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers .
- Other duties on request of the Branch Manager.
Qualifications and Experience
Minimum Experience
- 2 years' and more of relevant experience
Minimum Qualification
Minimum Requirement
- Valid, unendorsed Code 8 driver’s license (at least 2 years old)
- Computer literate (basic level will suffice)
- Must be fully bilingual and able to communicate with customers effectively in English.
- Able to read a map.
Skills and Personal Attributes
- Good interpersonal skills to support excellent face-to-face customer relations.
- Flexible and self-motivated.
- Honest, trustworthy and highly responsible.
- Neat and presentable.
- Must be able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
- A team player.
Method of Application
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