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We sell frozen and chilled foods and a wide variety of groceries.
From the beginning the goal was clear, provide top quality products at the best prices with unrivaled service delivery experience and customer satisfaction at its core.
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PURPOSE OF THE ROLE
The purpose of an Outbound Controller is to ensure efficient and accurate truck resource planning, loading operations, equipment management, pre-loading activities, truck staging, communication with IBT and retail teams, resolution of invoice corrections, visual performance management, stock monitoring, and effective team management. Their role is essential in facilitating smooth outbound operations, maximizing loading accuracy and stability, maintaining effective communication, and optimizing overall performance within the warehouse.
KEY RESPONSIBILITIES
- Ensuring accurate loading of products onto trucks by verifying the correct quantity, quality, and types of items based on shipping orders and customer requirements.
- Ensuring that loaded items are properly secured and arranged to maintain stability and prevent shifting or damage during transportation.
- Overseeing the inspection, maintenance, and availability of loading equipment, such as forklifts, pallet jacks, and loading ramps, to facilitate smooth loading operations.
- Ensure availability of loading consumables such as pallet wrap, cello-tape, seals.
- Coordinating pre-loading tasks, such as organizing products and preparing necessary documentation, to streamline the loading process and minimize delays.
- Managing the orderly staging of trucks in designated areas to facilitate efficient departure schedules.
- Liaising with Inter-Branch Transfer (IBT) and retail teams to communicate loading requirements, coordinate order fulfilment, and address any issues or special instructions. Communicate daily truck ETA's to relevant parties
- Collaborating with relevant departments to resolve invoice discrepancies and coordinating re-loading activities if necessary to ensure accurate order fulfilment.
- Monitoring and managing key performance indicators related to outbound operations, such as loading time, truck utilization, and productivity, to identify areas for improvement and drive operational efficiency.
- Tracking stock availability and promptly communicating any stock out situations to relevant teams or stakeholders to ensure timely replenishment and minimize customer disruptions.
- Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
- Operate within safety standards.
- Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
- Conduct team meetings.
- Monitor and contribute to the overall achievement of the team's goals
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
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PURPOSE OF THE ROLE
- The purpose of Loading Supervisor is to coordinate loading activities, manage warehouse operators, and ensure load stabilization. Their role is crucial in maintaining accuracy, quality, and safety during the loading process, resulting in efficient and secure transportation of goods.
KEY RESPONSIBILITIES
- Supervising and managing the loading and counting activities performed by warehouse operators, providing guidance, and ensuring adherence to established procedures and safety protocols.
- Ensuring that the loaded items are properly secured and stabilized within the trucks or containers to prevent shifting or damage during transportation, using appropriate loading techniques and equipment, as necessary.
- Conducting thorough checks and inspections of the loaded items to verify their accuracy and integrity, ensuring that they meet the required quality standards and comply with customer specifications.
- Ensure vehicle temperatures are set within specification.
- Maintaining accurate records of the loaded items, including quantities, condition, and any relevant documentation, for inventory control, tracking, and verification purposes.
- Conduct equipment spot checks and staff PPE checks
- Ensure sufficient loading consumables are available: pallet wrap, cello-tape, seals
- Coordinating with other teams, such as logistics and inventory control, distribution, to resolve any issues or discrepancies identified during the loading process, ensuring smooth operations and timely order fulfilment.
- Training and development: Providing training and coaching to warehouse operators to enhance their loading and counting skills, promoting consistent and accurate execution of tasks, and fostering continuous improvement.
- Problem-solving: Identifying and resolving loading-related issues promptly, such as equipment malfunctions, inventory discrepancies, or loading constraints, to minimize disruptions and maintain efficient loading operations.
- Ensuring effective pre-use inspection of loading equipment, and ongoing care of such by loading staff
- Ensuring compliance with safety regulations and guidelines during the loading process, implementing measures to prevent accidents, and promoting a safe working environment for the loading team.
- Monitoring the performance of the loading team, tracking key performance indicators such as loading efficiency, accuracy, and productivity, and implementing strategies to optimize performance and meet operational targets.
- Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
- Operate within safety standards.
- Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
- Conduct team meetings.
- Monitor and contribute to the overall achievement of the team's goals.
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
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PURPOSE OF THE ROLE
The purpose of a Warehouse Operator Bulk is to efficiently handle inbound products by offloading them, recording their age, and ensuring proper storage. They play a crucial role in replenishing pick lines, implementing stock rotation to maintain inventory freshness, and inspecting equipment to uphold safety standards. By fulfilling these responsibilities, warehouse operators contribute to the overall efficiency and smooth operation of the warehouse.
KEY RESPONSIBILITIES
- Offloading all incoming products from inbound vehicles.
- Recording the age of all received items to ensure proper inventory management and reporting any areas of noncompliance.
- Inspecting the product for the correct quality and packaging.
- Generating product labels and placing on the relevant incoming pallets.
- Properly storing and organizing inbound products in their designated storage areas.
- Replenishing pick lines with stock to ensure a continuous supply for order fulfillment.
- Implementing stock rotation practices to prevent product expiration or obsolescence.
- Inspecting equipment and ensuring its proper functioning to maintain a safe and efficient work environment.
- Communicate any product or packaging concerns, such as damaged goods or incorrect labeling, and communicate it to your Controller.
- Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
- Establishing and fostering a safe work environment and overall safety compliance.
- Operate within safety standards.
- Contribute to the overall achievement of the team's goals.
- Maintain inventory freshness, and inspect equipment to uphold safety standards. By fulfilling these responsibilities, warehouse operators contribute to the overall efficiency and smooth operation of the warehouse.
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 1-3 years in a similar position, with a preference for experience within the FMCG Retail industry.
- Valid Electric Pallet Jack License
- Forklift License
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
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PURPOSE OF THE ROLE
- The purpose of an Area Supervisor is to ensure effective management of stock age, monitor breakages and damages, and supervise warehouse operators handling put away, replenishment, and rotation. They strive to optimize inventory control, maintain product quality, and promote efficient operations within the freezer, chiller, and dry storage areas. By fulfilling these responsibilities, the Area Supervisor contributes to the overall success and performance of the warehouse.
KEY RESPONSIBILITIES
- Managing stock age and implementing effective stock rotation practices to ensure proper inventory management and prevent product expiration or obsolescence.
- Monitoring and overseeing breakages and damages within the freezer / chiller, and / or dry storage areas, taking necessary measures to minimize losses and maintain product quality.
- Managing and supervising warehouse operators involved in putaway, replenishment, and rotation of stock, ensuring their efficient and effective performance.
- Providing guidance, training, and support to warehouse operators to ensure they adhere to standard operating procedures and safety protocols.
- Monitoring inventory levels and collaborating with other departments to ensure adequate stock availability and minimize stockouts or overstocking.
- Conducting regular inspections of the freezer, chiller, and dry storage areas to ensure cleanliness, proper organization, and adherence to health and safety regulations.
- Analysing operational data and performance metrics to identify areas for improvement and implement strategies to optimize productivity and efficiency.
- Collaborating with cross-functional teams to coordinate inbound and outbound operations and ensure smooth workflow.
- Providing regular reports and updates to management regarding stock age, breakages, damages, and overall performance within the freezer, chiller, and dry storage areas.
- Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
- Operate within safety standards.
- Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
- Conduct team meetings.
- Monitor and contribute to the overall achievement of the team's goals.
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
go to method of application »
PURPOSE OF THE ROLE
- The purpose of a Stock Clerk is to ensure accurate stock records by conducting random checks and reconciling stock movements, identifying discrepancies, investigating queries, and maintaining the integrity of stock information.
KEY RESPONSIBILITIES
- Ensuring that the stock movements recorded in the system, such as purchase orders (POs), transfers in and out, invoices, credits, and write-offs, are accurately matched and aligned with the corresponding documentation.
- Verifying and reconciling the stock movements recorded in the system with the actual gate activity, ensuring that the goods received, dispatched, or returned align with the recorded transactions.
- Reviewing and comparing the stock movements recorded in the system with the camera footage, to validate the accuracy and integrity of the recorded transactions and identify any discrepancies or irregularities.
- Identifying and investigating any discrepancies or inconsistencies between the system records, documentation, gate activity, and camera footage, conducting root cause analysis, and taking necessary actions to resolve and reconcile the discrepancies.
- Documenting and maintaining detailed records of the reconciliation process, including findings, resolutions, and any necessary adjustments or corrections made to ensure accurate and up-to-date stock records.
- Working closely with other teams, such as purchasing, warehouse operations, and finance, to address and resolve any discrepancies or issues related to stock movements, ensuring alignment and accuracy across departments.
- Reviewing and rectifying any discrepancies or errors in invoices related to stock, ensuring accurate invoicing and financial reconciliation.
- Communicating all invoice corrections to relevant stakeholders in order to drive invoice corrections down. Enable the delivery of correction invoices to customers.
- Maintain a missing and unsigned invoice register and ensure the timeous obtaining of POD's that do not meet the necessary requirements. Update records accordingly.
- Managing stock adjustments for various reasons, such as stock age, damages, or discrepancies identified during counts, ensuring proper documentation and adherence to established procedures.
- Conducting stock recounts as necessary to validate and correct any discrepancies or inaccuracies identified during the reconciliation process, ensuring accurate stock records and inventory control.
- Identifying and rectifying any errors or inconsistencies in stock reconciliations, ensuring accurate alignment between physical stock counts and system records.
- Effectively communicating any stock adjustments, corrections, or discrepancies to relevant stakeholders, such as warehouse teams, inventory control, and management, to ensure proper understanding and resolution.
- Generating comprehensive reports of all outbound movements based on camera footage, ensuring accurate and detailed records of stock activities.
- Investigating and resolving queries or discrepancies by cross-referencing camera footage with stock movement records, providing evidence and verification to support findings and conclusions.
- Performing random checks of full loads using camera footage, ensuring adherence to loading instructions, verifying accuracy, and identifying any potential issues or discrepancies.
- Managing and organizing camera footage, ensuring easy retrieval and access for reconciliation purposes, query resolutions, or auditing requirements.
- Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
- Establishing and fostering a safe work environment and overall safety compliance.
- Operate within safety standards.
- Attend and participate in meetings and support the team in achieving the goals of the operation.
- Attend coaching and training.
- Contribute to the overall achievement of the team's goals
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
go to method of application »
PURPOSE OF THE ROLE
The purpose of a Warehouse Operator responsible for Loose Case and Layer picking is to accurately select, pack, and count products based on picking instructions. They contribute to the efficient order fulfillment process, ensuring accuracy, quality, and adherence to safety protocols. By fulfilling these responsibilities, they support the smooth operation of the warehouse and strive to meet customer satisfaction.
KEY RESPONSIBILITIES
- Conducting loose case and layer picking activities by accurately selecting and gathering the required products or items based on picking instructions.
- Packing the picked items securely and efficiently, ensuring proper packaging materials, labeling, and adherence to quality standards.
- Maximise pallet stability during the picking process, with in-transit conditions and delivery vehicles.
- Counting and verifying the picked items to ensure accuracy and completeness of the order fulfillment process.
- Indicate out-of-stock items / short-picked items during the picking process.
- Utilizing picking equipment to navigate through the warehouse and locate the required products efficiently.
- Collaborating with the inventory control team to maintain accurate inventory records and report any discrepancies or issues identified during the picking process.
- Maintaining a clean and organized work area, to promote efficiency and minimize errors.
- Communicating any product or packaging concerns, such as damaged goods or incorrect labeling, to the appropriate personnel for resolution or replacement.
- Participating in training programs or workshops to enhance picking skills, learn new techniques, and stay updated on warehouse operating procedures.
- Following standard operating procedures (SOPs) and work instructions to ensure consistency, accuracy, and compliance with company policies and guidelines.
- Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
- Establishing and fostering a safe work environment and overall safety compliance.
- Operate within safety standards.
- Contribute to the overall achievement of the team's goals.
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 1-3 years in a similar position, with a preference for experience within the FMCG Retail industry.
- Valid Electric Pallet Jack License
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
go to method of application »
PURPOSE OF THE ROLE
The purpose of a Distribution Controller is to manage Delivery Drivers and Delivery Assistants, coordinate load communications, track and expedite deliveries, resolve invoice discrepancies, ensure fleet maintenance and roadworthiness, manage driver shortages, communicate with customers regarding delivery times, oversee truck washing, implement performance tracking systems, manage fuel usage, and lead the distribution team. Their role is essential in optimizing delivery operations, maintaining customer satisfaction, and ensuring the smooth functioning of the distribution process.
KEY RESPONSIBILITIES
- Managing the Delivery Driver and Delivery Driver Assistant workforce, including their scheduling, assignments, performance monitoring, and adherence to company policies and procedures.
- Load communications to drivers and assistants: Providing clear and accurate instructions and load information to Delivery Driver and Delivery Driver Assistants, ensuring they are well-informed about their assigned tasks and delivery requirements.
- Driver tracking and expediting: Monitoring the progress of Delivery Driver and Delivery Driver Assistant during delivery routes, tracking their locations, and expediting deliveries as necessary to ensure timely and efficient service.
- Driver debriefs: Conducting debrief sessions with drivers to gather feedback, address any issues or concerns, and identify opportunities for improvement in delivery operations.
- Receiving delivery route packs and ensuring all governance and payment requirements are met: Customer signatures, Customer request forms, payment slips, etc.
- Invoice corrections resolve re distribution: Resolving any invoice discrepancies or errors related to distribution activities, coordinating with relevant teams to ensure accurate and timely resolution.
- Fleet maintenance, licensing, and roadworthiness: Ensuring the proper maintenance, licensing, and roadworthiness of the distribution fleet, scheduling regular maintenance and inspections, and coordinating necessary repairs and renewals.
- Fleet pre-trip inspections: Ensure the conducting of pre-trip inspections of distribution vehicles to ensure their safety, functionality, and compliance with regulations before each delivery.
- Reducing route shortages by conducting a root cause analysis and implementing corrective action. Address repeat offenders.
- Address any customer inquiries or concerns related to deliveries.
- Truck washing: Coordinating and managing the regular washing and cleanliness of distribution trucks to maintain a professional appearance and uphold hygiene standards.
- Driver scorecard and Truck scorecard: Implementing performance tracking systems and scorecards to evaluate driver performance, track delivery metrics, and identify areas for improvement in driver efficiency and vehicle utilization.
- Fuel management and investigations: Managing fuel usage and expenses, monitoring fuel consumption patterns, conducting investigations into fuel discrepancies or inefficiencies, and implementing strategies to optimize fuel management.
- Truck resource planning: Effectively planning and coordinating truck resources to ensure efficient and timely outbound operations, considering factors such as capacity, availability, and delivery schedules. Allocate the correct staff and equipment to the various loading bays.
- Review financial performance against budget.
- Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
- Operate within safety standards.
- Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
- Conduct team meetings.
- Monitor and contribute to the overall achievement of the team's goals.
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Minimum 5 years warehousing and logistical experience
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
go to method of application »
PURPOSE OF THE ROLE
As a National Production Manager at Taylor Made and Econo Foods, you will play a crucial role in overseeing our meat production operations. You will be responsible for managing the entire production process, ensuring efficiency, quality, and adherence to safety standards. An ability to effectively interact at a Senior leadership level with confidence, impact, and influence is a key attribute. This is an exciting opportunity for a driven individual with a passion for the meat industry who is innovative, and strategic thinking with a passion for customers and production to join our dynamic team.
KEY RESPONSIBILITIES
- Supervise and coordinate all aspects of meat production, including procurement, processing,packaging, and distribution at all the production sites (Bloemfontein, Pretoria, Eastern & WesternCape).
- Develop and implement production plans to meet quality, quantity, and delivery targets.
- Monitor production processes to ensure compliance with food safety regulations and companystandards.
- Optimize production workflows to maximize efficiency and minimize waste.
- Train and mentor production employees to maintain high performance and productivity levels.
- Collaborate with cross-functional teams, including quality assurance, maintenance, and logistics, toresolve production-related issues and drive continuous improvement.
- Maintain accurate production records and reports for performance analysis and decision-making.
- You will oversee the People Operations (HR), Financial, Warehousing & Distribution operationstogether with the B2B commercial aspects of Taylor Made Foods in collaboration with the executiveleadership of each business unit.
- Playing a critical role in the retail operations strategy within Econo Foods relating to red meat.
- You will also be a key member of the Leadership team in formulating the overall strategic objectivesand business goals.
- Ability to build supplier relationships and facilitate product development strategy within the group orthrough 3rd parties suppliers.
QUALIFICATIONS & EXPERIENCE
- Bachelor's degree in Food Science, Meat Science, or a related field (will be an advantage).
- Proven experience in meat production or food manufacturing.
- A minimum of 10 years in a senior red meat production role.
- Willing to travel extensively.
COMPETENCIES REQUIRED
- High-level involvement in business strategies either at the Senior level.
- The ability to be a specialist advisor on production and red meat to the Executive team.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Demonstrated problem-solving abilities and a commitment to ensuring product quality and safety.
- Understanding of regulatory requirements related to food production, hygiene, and sanitation.
- Demonstrated ability to develop and execute successful production strategies.
- Proficiency in data analysis and production technology.
- Ability to multitask and prioritize tasks in a fast-paced, dynamic environment.
- Strong project management and problem-solving skills as well as the ability to handle multiple taskssimultaneously.
- Passion for consumer goods and a drive to succeed in a competitive FMCG market and red meat.
- Proficiency in Microsoft Office suite.
- Ability to communicate fluently in English (written and verbal).
Method of Application
Use the link(s) below to apply on company website.
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