Loading Supervisor (Bloemfontein) at Econo Foods

PURPOSE OF THE ROLE

• The purpose of Loading Supervisor is to coordinate loading activities, manage warehouse operators, and ensure load stabilization. Their role is crucial in maintaining accuracy, quality, and safety during the loading process, resulting in efficient and secure transportation of goods.

KEY RESPONSIBILITIES

•  Supervising and managing the loading and counting activities performed by warehouse operators, providing guidance, and ensuring adherence to established procedures and safety protocols.
•  Ensuring that the loaded items are properly secured and stabilized within the trucks or containers to prevent shifting or damage during transportation, using appropriate loading techniques and equipment, as necessary.
•  Conducting thorough checks and inspections of the loaded items to verify their accuracy and integrity, ensuring that they meet the required quality standards and comply with customer specifications.
•  Ensure vehicle temperatures are set within specification.
•  Maintaining accurate records of the loaded items, including quantities, condition, and any relevant documentation, for inventory control, tracking, and verification purposes.
•  Conduct equipment spot checks and staff PPE checks
•  Ensure sufficient loading consumables are available: pallet wrap, cello-tape, seals
•  Coordinating with other teams, such as logistics and inventory control, distribution, to resolve any issues or discrepancies identified during the loading process, ensuring smooth operations and timely order fulfilment.
•  Training and development: Providing training and coaching to warehouse operators to enhance their loading and counting skills, promoting consistent and accurate execution of tasks, and fostering continuous improvement.
•  Problem-solving: Identifying and resolving loading-related issues promptly, such as equipment malfunctions, inventory discrepancies, or loading constraints, to minimize disruptions and maintain efficient loading operations.
•  Ensuring effective pre-use inspection of loading equipment, and ongoing care of such by loading staff
•  Ensuring compliance with safety regulations and guidelines during the loading process, implementing measures to prevent accidents, and promoting a safe working environment for the loading team.
•  Monitoring the performance of the loading team, tracking key performance indicators such as loading efficiency, accuracy, and productivity, and implementing strategies to optimize performance and meet operational targets.
•  Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
•  Operate within safety standards.
•  Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
•  Conduct team meetings.
•  Monitor and contribute to the overall achievement of the team's goals.

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 2 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.