Current Vacancies at Dis-Chem Pharmacies

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Valid driver’s license 
• Willing and able to work retail hours and/or shifts

Advantageous:

• Previous experience in a similar role

 

Job Description:

• Safely transport products to customer locations in a timely, safe and courteous manner
• Be open to learning the various dispatch functions
• Ensure the correct products are delivered to the correct customer within the specified time
• Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
• Use the shortest and most efficient route to the customer, and back to the store
• Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
• Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
• Be fully accountable for all damages and losses through the delivery process
• Provide special care when delivering fragile and hazardous products
• Comply with minimum standards of efficiency and accuracy, in order to meet company standards
• Follow delivery/pickup instructions from manager
• Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
• Ensure all delivery paperwork is signed upon delivery
• Ensure to have the correct names and addresses of customers
• Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
• Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
• Comply with the company vehicle policy at all times
• Complete and maintain an accurate vehicle logbook
• Process payments on all transactions via EFT and cash
• Ensure that the vehicle is never unattended during the delivery process
• Ensure the vehicle is clean and washed
• Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
• Report on all accidents and incidents involving drivers or company equipment
• Adhere to the road traffic rules and regulations as per the National Road Traffic Act
• Be responsible for any traffic fines allocated to the vehicle you drive
• Create effective and efficient relationships with internal and external customers to improve operating efficiencies
• Establish long-term customer relationship through prompt and courteous service
• Ensure professional behaviour when dealing with customers
• Report customer complaints, compliments, requests to management, and provide feedback

Competencies:
Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Report bad/suspicious behaviour relating to both staff and customers

go to method of application »

Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Goodwood store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

 Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening

• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

go to method of application »

Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Bredell store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

 Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening

• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

go to method of application »

Dis-Chem Pharmacies require the services of a reputable Clinic Staff Nurse for their Store in Head Office. Your portfolio will cover to assist the Clinic Nurse Practitioner with daily operations of the Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of an enrolled nurse

Minimum Requirements:

• Grade 12 / Matric
• Diploma in Nursing
• Registered with the South African Nursing Council (SANC)
• 2 – 5 years practicing as a Primary Health Care Clinic Sister
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Duties and Responsibilities:

• Liaise with Nurse practitioner regarding communication to patients.
• Ensure proper communication with the Nursing practitioner within regards to operations of the Dis-Chem Clinic.
• Keep accurate record of patient’s details, on the electronic system.
• Ensure all electronic and verbal communication is followed up with the Nursing practitioner.
• Assist the Nursing practitioner with ensuring that the Dis-Chem clinic operates in accordance with the hours stated in the operational agreement.
• Ensure daily checklists are completed.
• Demonstrate good knowledge and understanding of the standard operating procedures.
• Adhere to the clinic`s dress code whilst on duty.
• Ensure all the stock and equipment in the clinic is in a working condition according to Dis-Chem`s standard and operational standards.
• Ensure that stock in the clinic has not expired before using it on a patient.
• Dispose of expired stock in accordance with Dis-Chem`s policies and procedures.
• Assist Nurse practitioner with ensuring that there are adequate amounts of stock in the clinic. Customer Service:
• Adhere to patient schedule according to the standard operating procedures.
• Adhere to Dis-Chem customer Service policies and procedures.
• Assist Nurse Practitioner with the relationships of the various stakeholders
• Ensure to be present in the clinic when on duty as per contracted hours.
• Build and maintain a healthy relationship with the Store - and Dispensary manager.
• Ensure the patient queues get well managed.

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

go to method of application »

Dis-Chem Pharmacies in Delmas has an opportunity available for a Accounts Receivable Debtors Admin to join their team. The debt administrator is responsible for successfully and accurately maintaining the debtors book by efficiently collecting debt due to the Group.

Minimum Requirements…

Essential:

• Grade 12 – Matric or Senior Certificate and/ or a relevant Accounting Qualification
• Minimum 1 – 2 years’ experience in debt collection environment

Advantageous:

• Debt collection experience in a pharmaceutical environment

 

Job Specification…

• Open and maintain accounts as per standard operating procedure.
• Conduct accurate ITC checks for accounts prior to approval.
• Receive and allocate daily payments from customers to correct accounts.
• Report customer complaints and irregularities to management.
• Run weekly debtors age analysis reports for review by management.
• Contact customers and ensure that statements and invoices submitted reflect outstanding and obtain commitment for payment from the customer
• Maintain record of all correspondence and discussions relating to customers.
• Update and maintain accurate record of customer details on the master data.
• Prepare and reconcile debtor’s accounts and resolve any outstanding queries.
• Review and maintain age analysis to ensure debt does not exceed 60 days.
• Communicate monthly to each customer to collect outstanding debt.
• Resolve disputes with customers and ensure all queries and enquiries on customer accounts are addressed timeously.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations

Competencies

Essential:

• MS Office
• Ability to work under pressure
• Deadline driven
• Trustworthy and honest
• Self-motivated
• Self management

go to method of application »

Dis-Chem Pharmacies in Midrand has an opportunity available for a Accounts Receivable Debtors Admin to join their team. The debt administrator is responsible for successfully and accurately maintaining the debtors book by efficiently collecting debt due to the Group.

Minimum Requirements…

Essential:

• Grade 12 – Matric or Senior Certificate and/ or a relevant Accounting Qualification
• Minimum 1 – 2 years’ experience in debt collection environment

Advantageous:

• Debt collection experience in a pharmaceutical environment

 

Job Specification…

• Open and maintain accounts as per standard operating procedure.
• Conduct accurate ITC checks for accounts prior to approval.
• Receive and allocate daily payments from customers to correct accounts.
• Report customer complaints and irregularities to management.
• Run weekly debtors age analysis reports for review by management.
• Contact customers and ensure that statements and invoices submitted reflect outstanding and obtain commitment for payment from the customer
• Maintain record of all correspondence and discussions relating to customers.
• Update and maintain accurate record of customer details on the master data.
• Prepare and reconcile debtor’s accounts and resolve any outstanding queries.
• Review and maintain age analysis to ensure debt does not exceed 60 days.
• Communicate monthly to each customer to collect outstanding debt.
• Resolve disputes with customers and ensure all queries and enquiries on customer accounts are addressed timeously.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations

Competencies

Essential:

• MS Office
• Ability to work under pressure
• Deadline driven
• Trustworthy and honest
• Self-motivated
• Self management

go to method of application »

Dis-Chem Pharmacies has an opportunity available for a Store Health Manager for their Brackenfell Corner - Cape Town Store. The purpose of the role is to manage the health division within the store, this entails stock control, working towards achieving sales targets, managing in-store promotions, implementing head office initiatives.
 

Minimum Requirements:
Essential:

• Grade 12 - Matric or Senior Certificate
• Minimum of 3 years’ retail and sales experience
• Minimum of 1-year experience in supervision/management of a staff complement of between 3 and 8 people
• Computer literate – MS Office

Advantageous:

• Qualification within the health focus category
• Relevant experience in the vitamins, supplements and health food industry
• SAP experience
• Qlikview experience

Job Description:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working practices.
• Ensure implementation of Head office, Regional Manager and Regional Health Manager Strategy and initiatives.
• Manage staff member performance through the performance management system.
• Ensure the Health Division is adequately staffed at all times, and establish an appropriate work roster.
• Manage all in-store promoters for the department.
• Manage and address customer compliments and complaints.
• Serve customers and implement a high standard of customer care and service.
• Maintain merchandising and displays, to ensure a high standard of cleanliness.
• Ensure all goods are correctly priced and labelled.
• Working towards achieving department, vendor, brand, products and sales objectives.
• Ensure monthly promotions are implemented effectively to maximise its objectives.
• Maintain optimal stock levels through effective planning, monitoring and ordering of stock.
• Manage sales representatives and direct supplier orders.
• Ensure proper stock rotation to prevent the stock from expiring.
• Manage back shopping in the designated areas.
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and suppliers.

Competencies
Essential:

• Product knowledge
• Management of staff and stock
• Sales and promotional management
• Good communication skills
• Financial skills
• Set up and interpret financial reports
• Customer service
• Honest and trustworthy
• Leadership

go to method of application »

Dis-Chem  has an opportunity available for a Store Assistant Manager for their Berea Pharmacy - East London store. The purpose will be to assist the store manager with complete operations of the store. Manage employees and be responsible for store targets. Maintain excellent customer service levels within the branch. Manage the movement of stock from receiving to the sales floor. Ensure a high standard of merchandising in accordance with standard operating procedures.

Minimum Requirements:
Essential:

• Grade 12 – Matric or Senior Certificate
• 2 – 5 years retail experience
• 1 – 2 years supervisory/management experience

 

Advantageous:

• Qualification in Retail Management

Job Description: 

Financial Management

• Assist with the maintenance within the store
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site
• Participate in daily operational and sales activities to achieve customer service and business growth objectives
• Oversee pricing and stock control
• Ensure the ordering and monitoring of expense related items within the store

Customer Services

• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures
• Resolve customer problems in a timely manner
• Address customer and employee satisfaction issues promptly and in person
• Develop professional relationships with all customer contacts
• Ensure high levels of customer’s satisfaction through excellent service
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
• Ensure that the customer request system is operational and actioned on a daily basis
• Ensure the accurate manual processing of points to customer accounts
• Report and encourage new loyalty signups continuously

Merchandising

• Take personal responsibility to ensure that all sales assistants adhere to Merchandising standards set
• Ensure that Promotional stock and displays are planned, implemented and maintained at least 24 hours before promotions break
• Adhere to all labelling, pricing and layout standards and ensure that sales assistants adhere to these standards
• Approve promotional materials and displays
• Maintain outstanding store condition and visual merchandising standards
• Plan and implement shop merchandising, layout and the customer traffic flow as to maximize sales, customer satisfaction, appearance and brand image

Sales Targets

• Ensure promotions are effectively executed
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Stock and Inventory Management

• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts
• Manage and ensure the ordering of stock and maintain correct stock levels
• Prepare, coordinate and manage the stock takes
• Manage the store shrinkage, stock flow to the floor and consumables expense
• Investigate negative GP values in the store and take appropriate actions to identify and rectify controllable errors
• Investigate and report on business unit negative stock on hand
• Investigate and report on business unit dormant stock
• Ensure physical stock in all storage locations balances with the inventory ledger in SAP
• Daily management of out-of-stock, to ensure maximum stock on the shelves

Cash Office and Point of Sale Operations

• Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures
• Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant
• Ensure balancing of floats and manage all store float discrepancies
• Reconcile daily takings to turnover to ensure it balances
• Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence to company internal control procedures
• Ensure the accuracy and completeness of branch transactions
• Manage cashier service level
• Control overtime
• Following of cash collections procedures as detailed in the standard operation procedures
• Manage price overrides to ensure it is kept to a minimum
• Reconcile the physical daily takings to the Unisolv run report
• Reconcile the physical tender takings to the physical tenders banked
• Declare all variances in your cash up report
• Analyse all variances per tender type and per cashier
• Include all relevant supporting documentation including but not limited to cash vault and bank deposits; cash collection slips, credit card slips and summary settlements, trade root reports, coupons, vouchers and relevant till slips.
• Analyse, interpret and report on all incomplete dockets, price overrides, negative sales, line voids, tender ups, and document voids and points reversal.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels
• Control and balance the petty cash on a daily basis ensuring all control measures are in place.
• Prepare and submit the petty cash summary for submission for reimbursement.
• Conduct random checks on cashier floats for balancing on a daily basis
• Manage cash on hand

Customer Service

• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures
• Resolve customer problems in a timely manner
• Address customer and employee satisfaction issues promptly and in person
• Develop professional relationships with all customer contacts
• Ensure high levels of customer’s satisfaction through excellent service
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
• Ensure that the customer request system is operational and actioned on a daily basis
• Ensure the accurate manual processing of points to customer accounts
• Report and encourage new loyalty signups continuously

Human Resources

• Manage and facilitate human resource processes, submissions and documentation for the entire business unit in compliance with standard operating procedures
• Manage store personnel including guiding and supporting them with training, mentoring and development
• Monitoring, evaluating and coaching performance, staffing, scheduling, prioritizing and delegating tasks
• Ensure that employees receive planned training and request feedback from employees whom attended training
• Take total ownership of the workforce management processes within the business unit including master data management and transactional management
• Manage the day-to-day Human Resource administration including but not limited to leave, hours of work and scheduling.
• Effectively convey knowledge to your team
• Manage the disciplinary processes and procedures in store in alignment with the company disciplinary policies and procedures

Operational Management

• Maintain a safe environment with proper lighting, signage and disability access
• Oversee security, fire prevention and other safety systems
• Plan and oversee all repair, installation activities and overall building maintenance within the store
• Manage and maintain relationships with contractors
• Oversee day-to-day operations of the store and provide guidance
• Ensure day-to-day management of all aspects of the store, ensuring that it is trading effectively

Administration and Reporting

• Facilitate and assist in any internal or external audits conducted in store
• Maintain and oversee accuracy of records associated with cash, receipts, inventories and employee attendance
• Maintain and oversee complete store administration and ensure compliance with policies and procedures
• Report on buying trends, customer needs, profits etc
• Adhere to all company and business unit deadlines
• Adhere and familiarize yourself with policies, code of conduct and standard operating procedures
• Always represent the Brand in all communication (verbal and written) with external and internal stakeholders

Receiving and Capturing

• Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions
• Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures
• Ensure the accuracy and completeness of branch transactions

Competencies: 
Essential: 

• Retail store management disciplines. Basis IR management. Retail admin experience, including but not limited to Receiving, Capturing, Point of Sale, Cash office, and Customer service areas.
• Creative and innovative thinking. Decision-making and judgement. Problem-solving. Researching information. Inquisitive. Learning ability. Logical and analytical. Understanding of job analysis. Organisational and political savvy. Calculate risk taking. Insight. Multi-tasking. Be able to analyse and explain financial and Retail reports. Be able to do effectively forecasting.
• The ability to identify and manage your own emotions and the emotions of others.
• The exchange of information or services among individuals, groups, or institutions; specifically, the cultivation of productive relationships for employment or business. Power distance sensitivity. Conflict management, counselling skills and networking skills. Emotional Intelligence.
• Acts as a role model and talks to others about the need for high standards and quality. Checks their work against SOP's.
• Ensure the highest level of professionalism at all times. Focus on quality.
• The ability to communicate effectively with all types of people, this includes explaining concepts to first time users.
• Diplomatically handles challenging or tense interpersonal situations. The tendency to cope well with pressure and the
• capacity to recover quickly from difficulties or toughness. Responsive to one's surroundings or perception of something.
• Facilitate group conversations. Performance management and group leadership. Strategic vision. Coaching and mentoring. Change management.
• Interviewing skills. Enforcing laws, rules and regulations. Staff management and delegation. Employee development, resource management and controlling progress. Transferring knowledge. Business acumen.

go to method of application »

Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Somerset store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:
 

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

go to method of application »

Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Wonderpark store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

 Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening

• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

go to method of application »

Dis-Chem Pharmacies require a Cosmetic Manager for their Berea Pharmacy - East London Store.The purpose of this position is to manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.Ensure staff is on the floor to assist customers.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and/management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Job Description:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback 
• Ensure the store is adequately staffed at all times
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse 
• Manage and address customer compliments 
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness 
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products and brands 

Competencies:
Essential: 

• Strong command of the English Language (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)

 Advantageous:

• Training, development and performance management of staff
• Bilingual

go to method of application »

Dis-Chem Pharmacies requires experienced Casual Cashiers for their Berea Pharmacy - East London Store. To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:
Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

go to method of application »

Dis-Chem Baby City requires a Sales Assistant BC for their Store in N1 City.The Main purpose of the role is to be to provide overall assistance to customers through excellent customer service. The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience

Advantageous:

• Certification in Retail Business Management
• 1 Year work experience within Retail

Job Description:

• Report low stock levels, items that are out of stock, damaged stock and expired stock to management
• Assist with the counting of stock files and general stocktaking.
• Assist with the loading and off-loading of stock when needed.
• Identify and report damaged and expired stock immediately to management.
• Ensure boxes are flattened after unpacking stock and taken to the designated area. 
• Ensure that full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
• Keep up to date with new product knowledge to effectively assist customers.
• Ensure all merchandise is handled carefully to prevent any losses.
• Build stable displays timeously for promotions to take place.
• Ensure that monthly promotions are implemented effectively to maximise sales.
• Ensure that relevant posters and signage should be put up in time for promotions to take place.
• Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
• Ensure that promotional stock is taken down immediately after the end of promotions.
• Ensure accurate cash flow and follow correct cash handling procedures
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Competencies
Essential:

• Strong command of the English language
• Knowledge of retail operations and administration
• Problem solving
• Trustworthy and honest
• Time management
• Customer service
• Takes ownership and accountability
• Basic computer skills (word, excel and outlook, numerical skills