Current Opportunities at Tsebo Solution

Duties & Responsibilities

• To ensure that guests are greeted courteously.
• To be readily available at all times to deal with problems or complaints.
• To ensure that front of house area has been serviced and maintained to the standards laid down by the Company.
• To ensure effective liaison between front of house and back of house departments.
• To ensure effective and speedy service.
• To ensure that enquiries, messages, are dealt with courteously and efficiently.
• To ensure that all Front of House areas are clean and tidy at all times.
• To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing, ensuring that these are actioned without delay.
• To circulate regularly throughout all Front of House areas, maintaining a high profile with guests and staff.
• To monitor trends within the industry and make suggestions how these could be implemented.

Skills and Competencies

• Be 21 years of age.
• Be able to communicate and understand the predominant language(s) of the canteen’s trading area.
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop down.
• Must have the stamina to work 45-50 hours per week.

Qualifications

• National Senior Certificate
   

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Duties & Responsibilities

• Operate as part of a team with good interpersonal skills
• Maintaining high quality and hygiene standards as per TSAfrika standards
• Preparation and presentation of food
• Ensuring correct portion control are adhered to
• Ensuring the food is delivered timeously
• Assist with the planning of menus and stock control
• Flexible to work overtime when required
• Stay abreast with food trends as well as best practices.

Skills and Competencies

•  Communication skills (verbal and written)
• Computer literate
• Organizing and planning skills
• Interpersonal skills
• Team Player
• Excellent food skills
• Strong client and customer service skills
• Good organizational skills

Qualifications

•  Proven cooking experience
• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous

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Duties & Responsibilities

• Acknowledge the customer with a smiling face and remember that the customer always comes first and always make our customers know that they are important and special to us.
• Handle all customer questions and concerns.
• Must ensure that the counter around the tills is clean and ensure that the tills are operational.
• The cashier must ensure that the float is counted also ensure that there is sufficient change in the tills and ensure that there is sufficient paper and ribbon in the printer.
• To ensure that stock in the resale area is correctly displayed and that fridges and shelves are restocked daily
• Must ensure that the front of house area is clean.
• Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• To ensure that the daily cash up and related paperwork is completed accurately and completely according to the standard.
• Must issue receipt to the customer and return the appropriate change Any discrepancies must be accounted for and short falls will be deducted as per agreement.
• Must assist in the smooth running of the front of house.
• Must assist the front of house and back of house in running with orders.
• Assist anywhere possible when the store is quiet, including assisting in cleaning.
• Clean up the counter and Prepares a Sales analysis on a daily basis.
• Must on close of shift, ensure that the Admin Assistant / Admin manager has been called to do an end of shift cash-up for each till.

Skills and Competencies

• Enjoy clerical and administrative tasks.
• Must have confidence in handling money
• Must have excellent operational skills on all point of sale tills
• Have the ability to control cash.
• Be able to work quickly and accurately
• Must be honest with
• Detail orientated
• Well-organised
• Responsible
• Friendly and helpful.

Qualifications

• Must have completed Grade 12/ Matric 
• Must have 2-4 years experiance in similar role
   

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Duties & Responsibilities

• All aspects of purchasing, food preparation & presentation.
• Deputize in the CM’s absence if necessary.
• Promote the professional growth and development of the culinary team.
• Ensure that all staff are familiar with the day's requirements.
• Give and take culinary direction in a positive and impactful manner 
• Responsible for running the kitchen operation as well as having a passionate interest in the business beyond the kitchen doors.
• Make sure that the necessary stocks are on hand at the right quality and quantity.
• Produce menus which demonstrate flair, imagination and an upmarket awareness that meets customer needs and VIP function preferences.
• Overseeing and developing the organization of food preparation and production according to the demands of the business units whilst maintaining the Fedics company standard.
• Ensure that all statutory, as well as company hygiene regulations are being strictly adhered to, while working towards improving systems and processes.
•  Responsible for food budgets and to achieve their requirements with respect to average spend, profit percentages and expenses.
• To ensure that all maintenance problems are timeously reported and followed up.
• Guarantee that all communications between service areas and kitchen run smoothly.
• To ensure that each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperature.
• To attend seminars and training courses as and when directed.
• To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
• Stay abreast with food trends as well as best practices.

Skills and Competencies

• Communication skills (verbal and written)
• Computer literate
• Organising and planning skills
• Interpersonal skills 
• Team Player
• Knowledge sharing culture - able & willing to do training at units
• Excellent food skills
• Strong in functions
• Ability to network and keep a good line of communication open with clients
• Strong client and customer service skills
• Disciplinary procedures knowledge

Qualifications

• Matric certificate and culinary qualification/diploma
• Exposure to upmarket function catering
•  Good at controlling costs & doing menu planning
• Strong functions experience
• Must have 2-3 years’ experience in a similar position
• Computer literate & excellent communication skill

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Duties & Responsibilities

• Take full responsibility and management of the unit
• Need to be able to work in a demanding environment
• Setting and management of service delivery standards
• Lead, motivate, train and develop a team of staff
• Implement and maintain operational controls in line within budgetary requirements
• Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
• Ensure all policies and procedures are complied with
• Daily HR and IR issues (including training, development & performance management)
• Analyse and pre-empt client needs and possible complaints
• Take responsibility for all functions by organising, preparing & co-ordinating
• Management of all administration, finances, debtors, budgets, etc.
• Process paperwork and compile & understand weekly & monthly P & L
• Relationship building with the client and customers on a daily basis (essential)
• Must be able to work long hours and over weekends should there be a need
• Stay abreast of latest food trends and best practices

Skills and Competencies

• Strong judgement and problem solving skills
• Excellent people skills
• Strong interpersonal and communicative skills (verbal and written)
• Flexibility with regards to working hours
• Attention to detail
• Client service orientated
• Business management principles
• Fully computer literate
• Excellent food skills

Qualifications

• Matric
• Relevant Tertiary Qualification would be an added advantage
• Preferably own vehicle would be an added advantage