Current Opportunities at Faircape Group

Job Description

Faircape Health is extending our subacute care and rehabilitation services to one of our long-term healthcare facilities in Somerset West, Heritage Manor. We are catering to patients in need of short-term, long-term, dementia, respite, and palliative care within a secure and nurturing environment.

Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects. 

We are looking for an organised and professional Healthcare Receptionist at our Sub Acute facility Heritage Manor

If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you. 

Duties will include, but not be limited to:

• Welcome and greet all visitors into the healthcare in a courteous manner
• Answer all telephone calls in a courteous and professional manner
• Direct calls promptly, efficiently and courteously
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously
• Open, stamp and distribute all incoming mail appropriately daily
• Ensure communication in the Healthcare facility is conducted in a professional manner
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
• Prepare starter packs for new employees and assist with fingerprint registration when applicable 
• Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
• Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
• Assist with billing and charge sheets
• Collect payments from patients upon discharge when applicable 
• Assist the admin team to ensure the professional running of the facility when required

Requirements:

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous
• Administration qualification would be an advantage

Skills and Knowledge:

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail

Specific Requirements

• Solid and positive references
• Clear credit record
• No criminal record

go to method of application »

Job Description

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities.

The Faircape Group has an exciting opportunity for a Creditors and Debtors Controller who will be responsible for reconciling debtor and supplier accounts, resolving discrepancies, and generating timely statements and reports.

If you are looking for a fast-paced working environment then this will be the perfect opportunity for you. 

Duties include but are not limited to the following:

Creditors and Cashbook: 

• Maintain the cashbook and process daily payments.
• Allocate payments to supplier ledgers and GL accounts.
• Complete supplier reconciliations, ensuring invoices match supporting documents.
• Keep once-off payments up to date and logged on Google Sheets.
• Ensure payments are processed through the bank.
• Capture and track supplier invoices, addressing discrepancies.
• Update creditor schedules post-payment.
• Provide monthly supplier age notes as per schedule.
• Assist with audit queries and perform ad hoc tasks.

Debtors Invoicing and Debt Collecting: 

• Issue once-off invoices on time.
• Capture deposits/receipts and payments accurately.
• Reconcile monthly billings as per the deadline.
• Contact clients early for collections and account updates.
• Send letters for non-payment and discuss financial arrangements.
• Ensure satisfactory repayment resolutions.
• Resolve debtor accounts, producing accurate statements and reports.
• Address complaints and queries, process corrections, and issue refunds.
• Send final demands and manage bad debt handover to attorneys.
• Maintain accurate customer details and overdue accounts.
• Email, post, or print all statements and invoices as needed.

Requirements: 

Qualifications:

• Minimum NQF6 - National Diploma in Accounting advantageous 

Experience and Knowledge:

• Proven experience in debtors and invoicing, creditors and cashbook.
• Experience in Xero would be an advantage
• Accounts payable and accounts receivable processes and bank reconciliations.
• Solid knowledge of the debtors function, bank reconciliations, and payment function.
• Sound accounting knowledge
• Strong spreadsheet skills

Skills and Attributes: 

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Paperless environment experience
• High volume and accurate invoice-capturing skills 
• Ability to work independently
• Ability to reconcile complex accounts in detail 
• Excellent communication skills 
• Able to perform under high pressure environment with tight deadlines
• Open and accepting to change
• Deadline driven
• Must be accurate
• Attention to detail 

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record

go to method of application »

Job Description

The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, and an ISP, Utility Management and infrastructure installation, Property Management, and related activities.

We are currently looking for a Management Accountant to join our dynamic team. The successful incumbent will play a key role in providing financial analysis, insights, and recommendations to support decision-making and drive business performance.  You will collaborate closely with cross-functional teams to analyse financial data and develop management accounts. 

We are committed to driving financial success and achieving strategic objectives. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. 

This is a fantastic opportunity where growth and challenges are guaranteed.

Duties include but are not limited to the following:

• Responsible for generating monthly management accounts for various entities, including balance sheets, income statements, and accompanying schedules
• Ensure accuracy of Management Accounts packs and meet established deadlines
• Analyze Budget Vs Actual variances and communicate findings
• Conduct reconciliations and generate reports for various company accounts pertaining to cash flow
• Provide management and guidance to Cashbook , Payments & Creditors Controller and Credit Controller
• Prepare audit packs and collaborate with auditors on annual financial statements
• Handle submission of statutory returns for VAT
• Review payments for accuracy of allocation and VAT treatment
• Perform regular review of cashbooks, invoicing, and debtors age analysis, assisting in credit control management
• Authorise payments on the banking portal
• Investigate Expense variances and incorporate findings into Income Statement schedules as notes
• Address and follow up on accounts queries promptly
• Manage ad hoc projects, queries, and analyses as needed
• Provide assistance to the Financial Manager
• Evaluate and enhance the system of internal controls and promote more efficient management systems
• Produce precise monthly management accounts within agreed timelines

Qualifications:

• Completed tertiary qualification in Accounting 

Experience:

• Proven experience as an Accountant 
• Moderate to Excellent Excel experience 
• Proven experience in commercial / corporate / operational environment
• Experience as an Accountant in an operational environment
• Solid knowledge of financial processes, systems and related laws
• Must have been responsible for managing accounts to balance sheet and income statement
• Must have been responsible for ensuring that accounts are accurate and meaningful, and information contained in the accounts is accurate and relevant.

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Numerical Proficiency. Must have a strong aptitude for working with numbers, performing calculations
• Must possess Leadership skills, someone that has the ability to inspire and motivate a team 
• Attention to Detail: Meticulousness in reviewing and preparing financial documents, ensuring accuracy and compliance
• Problem-Solving Skills: Ability to identify financial discrepancies, investigate root causes, and propose solutions to resolve issues effectively.
• Software Proficiency: Familiarity with accounting software such as Xero
• Proven organisational skills
• Excellent written and communication skills
• Good time management skills 
• Able to perform manage deadlines and meet them
• Ability to manage multiple projects simultaneously
• Responsible, accountable and dedicated

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record

go to method of application »

Job Description

Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre which provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include Neurological, Orthopaedic, Surgical and Respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation progress.

Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects. 

Faircape Health is looking for a Part-time Clinical Researcher to join our team. The successful incumbent  will be responsible for designing, implementing, and managing clinical research projects aimed at evaluating the outcomes of attending a rehabilitation facility. This role will focus on improving patient outcomes and advancing rehabilitation practices. 

Faircape Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.b If you are looking for the next step in your career look no further. 

Duties will include, but not be limited to:

• Design and lead research projects focused on patient rehabilitation.
• Develop research proposals and protocols, ensuring alignment with clinical objectives and regulatory standards.
• Collect and analyse data from clinical trials and research studies.
• Utilise statistical software to interpret research findings and prepare reports.
• Collect data from rehabilitation facilities to validate the relevance of rehabilitation techniques and practices for improving outcomes post-rehabilitation intervention.
• Work with multidisciplinary teams, including Doctors, Physiotherapist, Social Workers, Occupational Therapists, Speech Therapists, Nursing staff, and academic partners, to facilitate research initiatives.
• Communicate research progress and findings to stakeholders.
• Identify and pursue funding opportunities.
• Prepare grant applications and manage research budgets.
• Write and submit research findings for publication in peer-reviewed journals.
• Present research findings at conferences, workshops, and seminars.
• Mentor and train clinical staff on research methodologies.
• Promote the integration of research findings into clinical practice.
• Contribute to the development of clinical guidelines and protocols based on research outcomes.
• Implement quality improvement initiatives to enhance patient care.

Requirements:

Qualifications: 

• Bachelor’s degree in Physiotherapy (required); Master’s or PhD in Physiotherapy, Rehabilitation Sciences, or a related field (preferred).
• Registered Physiotherapist with the Health Professions Council of South Africa (HPCSA) or equivalent.

Required Experience:

• Proven experience in sub-acute rehabilitation or long-term care settings.
• Previous involvement in grant writing and securing research funding.
• Familiarity with ethical standards and regulatory requirements for clinical research.
• Proven clinical experience in physiotherapy, with a strong background in research.
• Proven track record of conducting and publishing research in peer-reviewed journals.

Skills and Attributes:

• Strong analytical skills with proficiency in statistical software and research methodologies.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organisational and project management skills.

go to method of application »

Job Description

Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury, retirement villages.

The services of an experienced, compassionate Shift Leader - Registered Nurse (Day and Night Shift) are required to work between our facilities in the Southern Suburbs of Cape Town, Tokai Estate, Cle Du Cap, and Noordhoek Manor. The Registered Nurse will manage the shift and report directly to the Senior Nursing Service Manager on all nursing within the facility. 

The successful incumbent will be responsible for all nursing care on shift and ensuring patients have a comprehensive and accurate care plan. 

The individual will become part of a dynamic, and collaborative environment with a Multidisciplinary Team (MDT) of primary and allied healthcare professionals, then this is the career opportunity for you. 

Should you wish to make a difference everyday in our patients' lives, then this is an opportunity not to be missed.
Duties Include:

• Clinical Handover:
  • Conduct morning handovers according to ISBAR procedure with the Shift Leader on the opposite shift.
  • Ensure all reporting is up-to-date for handover and verify all information during handovers.

• Medication:
  • Manage medication administration to residents as per allocation.
  • Monitor scheduled drugs.
  • Conduct weekly drug checks.
  • Ensure blister packaged medication is available, checked, and signed by 2 Registered Nurses.
  • Manage adverse effects by contacting the doctor immediately for intervention and treatment orders.

• Patient Nursing Care Plan:
  • Assess patients' health conditions, including vital signs, medical history, and symptoms.
  • Develop and implement nursing care plans with the Nursing Service Manager and Multidisciplinary Team.
  • Adjust care plans when required.

• Clinical Tasks:
  • Perform clinical functions within the scope of practice of a Registered Nurse, including wound care, pressure care, ostomy care, managing skin lesions, catheter care, and weighing patients.
  • Conduct regular resident rounds to monitor care quality.
  • Assess patients on specific areas of concern and adjust care plans as needed.
  • Ensure doctor's prescriptions and physio recommendations are implemented and included in care plans.
  • Consult with the Senior Nursing Service Manager regarding clinical concerns or quality of care issues.

• Risk Management:
  • Maintain effective infection control practices.
• Emergency and Incident Management 
  • Ensure all procedures are followed incase of an emergency or incident 

Requirements:

Qualifications:

• SANC registered as a Registered Nurse.
• Up-to-date Basic Life Support certification is advantageous.

Experience and Knowledge:

• Proven experience as a Senior Leader 
• Experience in a similar leadership position is advantageous.
• Experience in a geriatric environment is advantageous.
• Knowledge of Dementia care, Frail care, and Palliative care is advantageous.

Skills and Attributes:

• Excellent multitasking skills.
• Strong interpersonal skills.
• Dependability.
• Proactive.
• Professional communication.
• Leadership skills.
• Sound decision-making.
• Good organizational skills.
• Critical thinking and problem-solving abilities.
• Computer literate.
• Excellent verbal and written communication.

go to method of application »

Job Description

Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury, retirement villages.

The services of an experienced, compassionate Independent Registered Nurse Contractor (SLA Agreement) is required. The successful applicant must be available to assist within all our healthcare centres when required. 

The Registered Nurse will administer care to patients inclusive of frail care, mental health, assisted living, and subacute within our village in the Northern Suburbs or Southern Suburbs of the Western Cape. 

The successful incumbent will be responsible for all nursing care on shift and ensuring patients have a comprehensive and accurate care plan. 

This position is based within Somerset West in Cape Town and if you wish to become part of a dynamic, and collaborative environment with a Multidisciplinary Team (MDT) of primary and allied healthcare professionals, then this is the career opportunity for you. 

Should you wish to make a difference everyday in our patients' lives, then this is an opportunity not to be missed.

Duties Include:

• Clinical Handover:
  • Conduct morning handovers according to ISBAR procedure with the Shift Leader on the opposite shift.
  • Ensure all reporting is up-to-date for handover and verify all information during handovers.

• Medication:
  • Manage medication administration to residents as per allocation.
  • Monitor scheduled drugs.
  • Conduct weekly drug checks.
  • Ensure blister packaged medication is available, checked, and signed by 2 Registered Nurses.
  • Manage adverse effects by contacting the doctor immediately for intervention and treatment orders.

• Patient Nursing Care Plan:
  • Assess patients' health conditions, including vital signs, medical history, and symptoms.
  • Develop and implement nursing care plans with the Nursing Service Manager and Multidisciplinary Team.
  • Adjust care plans when required.

• Clinical Tasks:
  • Perform clinical functions within the scope of practice of a Registered Nurse, including wound care, pressure care, ostomy care, managing skin lesions, catheter care, and weighing patients.
  • Conduct regular resident rounds to monitor care quality.
  • Assess patients on specific areas of concern and adjust care plans as needed.
  • Ensure doctor's prescriptions and physio recommendations are implemented and included in care plans.
  • Consult with the Senior Nursing Service Manager regarding clinical concerns or quality of care issues.

• Risk Management:
  • Maintain effective infection control practices.
• Emergency and Incident Management 
  • Ensure all procedures are followed incase of an emergency or incident 

Requirements:

Qualifications:

• SANC registered as a Registered Nurse.
• Up-to-date Basic Life Support certification is advantageous.

Experience and Knowledge:

• Proven experience as a Registered Nurse
• Experience in a similar leadership position is advantageous.
• Experience in a geriatric environment is advantageous.
• Knowledge of Dementia care, Frail care, and Palliative care is advantageous.

Skills and Attributes:

• Excellent multitasking skills.
• Strong interpersonal skills.
• Dependability.
• Proactive.
• Professional communication.
• Leadership skills.
• Sound decision-making.
• Good organizational skills.
• Critical thinking and problem-solving abilities.
• Computer literate.
• Excellent verbal and written communication.

Specific Requirements:

• Clear health record.
• Clear criminal record.
• Clear credit record.
• Contactable references.

go to method of application »

Job Description

Tokai Estate is one of six luxury retirement villages within the Faircape Group. It comprises two divisions: Faircape Life and Tokai Healthcare. Faircape Life offers a serene environment designed to provide seniors with the best possible lifestyle. Tokai Healthcare, our prestigious Sub-Acute Care and Rehabilitation Centre, focuses on providing restorative care and rehabilitation for patients recovering from various medical conditions, with an emphasis on acute conditions that impact their rehabilitation progress.

We currently have a  Client Services Officer for our Faircape Life division at Tokai Estate. This will be located in the Southern Suburbs of Cape Town.

The position will entail the successful incumbent to be the first port of call to ensure a high level of service and support to residents, and to be an excellent brand ambassador and representative of the Faircare Group.

If you would like to work in an environment that chases innovation and strives for excellence, then this is the role for you!

Duties will include but are not limited to:

• Warmly welcome new clients and handle public inquiries with professionalism and courtesy.
• Efficiently direct contractors and service providers to their designated locations.
• Manage incoming calls, ensuring seamless transfer to the appropriate personnel.
• Proactively manage and resolve resident complaints and inquiries, escalating issues to the Village Manager as needed.
• Supply residents with brochures and contact details for approved service providers (e.g., hairdressers, beauticians, taxis, TV services, computer services).
• Receive and process maintenance requests, adhering to established procedures.

• Maintain an accurate and up-to-date resident database and files.
• Handle daily coffee shop cash management and prepare weekly bank deposits.
• Submit eWallet requests for various functions.
• Oversee the office leave schedule and submit leave requests on ERS, including annual and sick leave.
• Process daily attendance reports and submit them to HR.
• Order staff uniforms.

• Address resident Body Corporate account queries and liaise with the Claremont office.
• Organise monthly domestic bookings and maintain a schedule of services for residents.
• Assist with the scheduling and administrative tasks for clubhouse facilities, including the Activities Centre, Games Room, Lounge, and Dining areas

• Assist the Village Manager with administrative tasks related to unit sales.
• Provide new residents with necessary application forms and coordinate with relevant departments at the Head Office.
• Organise access for contractors and update the in-house maintenance schedule to ensure tasks are completed promptly.

Requirements:

• Grade 12 
• Related qualification advantageous

Experience & Knowledge:

• Proven experience in similar front facing and administrative driven position 
• Proven experience with various administrative tasks

Skills & Attributes:

• Computer literate
• Proficient in both verbal and written communication.
• Strong commitment to providing exceptional customer service.
• Problem-Solving Skills, having the ability to quickly assess situations and provide effective solutions
• Strong administration skills and accuracy.
• Excellent interpersonal skills 
• Organisational Skills, having the ability to manage multiple tasks and priorities efficiently. 
• Strong attention to detail and accuracy in administrative duties.
• Excellent customer service skills
• Ability to manage time effectively to meet deadlines and client expectations.

 Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

go to method of application »

Duties include but are not limited to the following:

• Monitor, manage and review the service in the front of house at all 3 villages
• Ensure the Food Service Manager coordinates their staff to ensure the delivery of exceptional front of house services.
• Implement operational working procedures, to support the delivery of service excellence
• Strong analysis of service delivery and identify continuous improvements
• Resolve any complaints in service delivery with Food Service Manager
• Relieve Food Services Manager when they are on leave
• Ensure Meal and Refreshment service is as per procedure
• Ensure that Food Service Managers and their subordinates set up for meal time service
• Ensure that the Food Service Managers perform their daily checks, set up of the clubhouse and that they host events as per procedure

Staff Management

• Conduct probation evaluations and performance evaluations of direct reports
• Create and manage staff rosters of direct reports 
• Ensure staff training and development plans are managed, implemented, and administered.
• Monitor and ensure staffing levels are correct 

Qualifications:

Tertiary Qualification in hospitality advantageous

Requirements and Experience: 

• Proven experience in hospitality of at least 3 years
• Excellent knowledge of serving etiquette 
• Basic wine knowledge
• Experiences with management at multiple sites advantageous
• Experience in training & skill development

Skills and Knowledge:

• Skilled in managing multiple sites of catering and food services
• Computer proficiency
• Excellent leadership and decision-making skills
• Excellent organisational and time management skill
• Has a strong ability and willingness to train, mentor, manage and continually improve the kitchen team
• Comprehensive knowledge of current leading culinary trends

Attributes: 

• Works with passion, pride and ambition.
• Highly motivated, energetic
• Able to work as part of a team
• Ability to implement and manage procedures
• Excellent physical condition and stamina
• Ability to support and motivate the service team
• Ability to Multitask 

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Valid driver’s license 
• Own reliable transportation with the ability to travel and relieve when needed

go to method of application »

Specific duties include, but are not limited to:

Marketing:

• Lead digital marketing strategies for comprehensive growth and customer acquisition across all digital platforms.
• Monitor and analyze digital marketing KPIs, swiftly adjusting strategies for optimal performance.
• Utilize SEO tactics to maximize content visibility.
• Manage marketing campaign planning, implementation, and oversight.
• Handle traffic responsibilities by assigning tasks and managing timelines.
• Analyze brand positioning and consumer insights.
• Research target markets, industry trends, and competitor activities.
• Develop PPC and Social Media strategies with budget and implementation plans.
• Create engaging content and manage social media communities.
• Contribute to crafting marketing and communication strategies.
• Translate brand elements into actionable plans.
• Analyze campaign performance and ROI.
• Develop effective digital marketing campaigns for brand growth.
• Generate creative concepts and execute on assigned brands.
• Build relationships with external stakeholders.
• Plan and manage field marketing activations as needed.
• Maintain website branding, copy, and product packages on FNO websites.

 Leads Generation:

• Identifying target audience by understanding demographics, interests, and needs of potential customers
• Create marketing campaigns and materials to attract the attention of the target audience
• Complete site/building visits and interact with prospective customers
• Direct marketing to key clients and prospects
• Research and maintain lead generation database
• Conduct client or market surveys to obtain information about potential leads
• Arrange and participate in on site activations
• Provide accurate and timely information to management

Qualifications:

• Bachelor's Degree  in Marketing, Journalism, Communications, Information Systems, Business, Statistics or a related major

Experience and Knowledge:

• Experience in marketing in the ISP industry will be a distinct advantage 
• Experience with research and maintaining database 
• Must have hands-on campaign management experience
• Experience using Google Analytics, Google Tag Manager, Google My Business, Google Search Console
• Extensive digital marketing experience (Social Media, Google Ads, running digital campaigns, lead capturing and SEO).
• Proven ability to develop brand and marketing strategies and communicate recommendations to management 
• Advanced writing and language skills

Skills & Attributes:

• Analytical aptitude
• Adaptability
• Project Management
• Digital Marketing proficiency
• Leadership skills 
• Strategy Development
• Deadline driven
• Discipline – with regard to task completion and accuracy of data
• Organised, with an eye for detail - be able to prioritise a varied workload
• Excellent computer skills
• Excellent communication skills
• Proven organisational skills
• Results-driven
• Ability to professionally present information (verbal/written) to top management
• Be creative
• Enjoy working in a fast-paced, high demand, high-turnaround environment
• Be a team player with excellent interpersonal skills

go to method of application »

Specific duties include, but are not limited to:

Marketing:

• Lead digital marketing strategies for comprehensive growth and customer acquisition across all digital platforms.
• Monitor and analyze digital marketing KPIs, swiftly adjusting strategies for optimal performance.
• Utilize SEO tactics to maximize content visibility.
• Manage marketing campaign planning, implementation, and oversight.
• Handle traffic responsibilities by assigning tasks and managing timelines.
• Analyze brand positioning and consumer insights.
• Research target markets, industry trends, and competitor activities.
• Develop PPC and Social Media strategies with budget and implementation plans.
• Create engaging content and manage social media communities.
• Contribute to crafting marketing and communication strategies.
• Translate brand elements into actionable plans.
• Analyze campaign performance and ROI.
• Develop effective digital marketing campaigns for brand growth.
• Generate creative concepts and execute on assigned brands.
• Build relationships with external stakeholders.
• Plan and manage field marketing activations as needed.
• Maintain website branding, copy, and product packages on FNO websites.

 Leads Generation:

• Identifying target audience by understanding demographics, interests, and needs of potential customers
• Create marketing campaigns and materials to attract the attention of the target audience
• Complete site/building visits and interact with prospective customers
• Direct marketing to key clients and prospects
• Research and maintain lead generation database
• Conduct client or market surveys to obtain information about potential leads
• Arrange and participate in on site activations
• Provide accurate and timely information to management

Qualifications:

• Bachelor's Degree  in Marketing, Journalism, Communications, Information Systems, Business, Statistics or a related major

Experience and Knowledge:

• Experience in marketing in the ISP industry will be a distinct advantage 
• Experience with research and maintaining database 
• Must have hands-on campaign management experience
• Experience using Google Analytics, Google Tag Manager, Google My Business, Google Search Console
• Extensive digital marketing experience (Social Media, Google Ads, running digital campaigns, lead capturing and SEO).
• Proven ability to develop brand and marketing strategies and communicate recommendations to management 
• Advanced writing and language skills

Skills & Attributes:

• Analytical aptitude
• Adaptability
• Project Management
• Digital Marketing proficiency
• Leadership skills 
• Strategy Development
• Deadline driven
• Discipline – with regard to task completion and accuracy of data
• Organised, with an eye for detail - be able to prioritise a varied workload
• Excellent computer skills
• Excellent communication skills
• Proven organisational skills
• Results-driven
• Ability to professionally present information (verbal/written) to top management
• Be creative
• Enjoy working in a fast-paced, high demand, high-turnaround environment
• Be a team player with excellent interpersonal skills
• Business acumen

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 

go to method of application »

Job Description

FMS Property Managers proudly oversees more than 80 sectional title schemes and homeowner associations, specialising in the vibrant Western Cape region—from the bustling CBD to the scenic Overberg.

We are thrilled to announce an exciting opportunity for a Senior Sectional Title Portfolio Manager. In this role, you will effectively manage sectional title and homeowners' association properties, benefiting from a high-quality, concentrated portfolio and a fulfilling work environment.

What sets us apart is our commitment to excellence; we selectively manage top-tier buildings, delivering unparalleled services. 

If you are seeking a career in a structured, fast-paced, dynamic environment, we look forward to receiving your application.

Portfolio Managers will have the benefit of: 

• The advantage of handling a focused portfolio of just 15-20 buildings
• The Financial Manager creating the budget which will be sent to the client 
• Financial Administrators loading all invoices (adhoc and recurring) 
• All insurance related matters being dealt with either by Claims Facilitation Services or the Client 
• In-house support and expertise from our maintenance, legal and marketing teams 
• Paid after hours work (if after hours meeting are required) 
• Normal working hours are Mondays to Fridays from 08h00 until 17h00 and by approval of the direct manager, we offer flexi time between 07h00 and 18h00

The Senior Portfolio Manager will be responsible for : 

• Fostering a strong relationship with the client (Trustees and Owners) 
• Planning and attendance of the Quarterly Trustees Meetings
• Ensuring that minutes of the Quarterly Trustees Meetings are captured and sent to the client 
• Ensuring the timeous receipt of the 10 year maintenance plan from either the client of the 3rd Party Service provider 
• Coordinate with building managers to oversee and facilitate both minor and major building projects, ensuring quality and efficiency.
• Obtain trustee approval on quotes received from the Services department.
• Conduct quarterly building inspections
• Ensuring the Annual General Meeting is held within 4 months of the financial year end and the minutes are sent accordingly. 
• Coordinate with the finance department about the budget to ensure you stay up to date.
• Collaborate with Trustees to effectively manage the responsibilities and tasks of Body Corporate or Homeowner Association employees.
• Guide the development, modification, and submission of Conduct Rules and Management Rules, ensuring compliance with CSOS requirements.
• Work closely with body corporate or HOA members to ensure adherence to all regulations and standards, promoting overall compliance.

Requirements

Qualification:

• Degree in property studies or a BCom would be advantageous
• Sectional title / Homeowners course advantageous (Paddocks)

Experience and knowledge:

• Knowledge of sectional title act and workings of a body corporate / homeowners association - Sectional Title experience (advantageous)
• Basic financial knowledge and understanding (Budgeting, Understanding of Annual Financial Statements) 
• Proven track record of experience in a leadership  position 

Skills and Attributes:

• Excellent communication skills 
• Leadership skills 
• Dedicated acumen
• Responsible, accountable and dedicated
• Proven organisational and administration skills
• Well presented, able to chair meetings with owners and trustees (confidence dealing with stakeholders)
• Customer service orientated
• Computer literate. 
• Ability to work independently and in a team 
• Ability to take direction and implement team strategies 
• Ability to identify errors/risk 
• Positive attitude and outlook
• Deadline and compliance driven 

 Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Own transport
• Written employment/client references preferable
• Proven experience of 3 years in Sectional Title Management 

go to method of application »

Job Description

FMS Sales and Leasing is a subsidiary of the Faircape Group of companies who have been active in the Western Cape market for almost 40 years.

At FMS Sales and Leasing our rental services include assisting landlords by maintaining the occupancy of their properties and timely rental payments. 

Our sophisticated electronic property management system and in-house maintenance service ensure optimal tenant placement and rental/property management; and our highly efficient service keeps clients choosing Faircape for all their residential needs. 

We are currently looking for a Leasing Coordinator. The Leasing Coordinator will provide administrative support and document management within the Leasing Department and to administer and coordinate the leasing process so that agreements of the lease are expediently concluded and captured to the property management system.

If you are interested in working within a fast-paced environment then this is the position for you. 

Your duties would include, but not be limited to:

Tenant & Owner Enquiries:

• Handling tenant queries and ensuring they are attended to in a timely manner
• Log and follow up on any maintenance issues on behalf of the owners 
• Manage maintenance deposits and refunds
• Respond to emails within 24 hours in a professional manner

Lease Renewals:

• Ensure that all renewals are done timeously and if a tenant is not renewing, ensure there is  enough notice to fill an apartment 
• Draft lease agreements ensuring all relevant information is reflecting 
• Sending out terms and conditions and ensuring to receive appropriate signed documentation 
• Coordinate renewal inspections 
• Compile and give renewal packs with a completed checklists to the rental manager 
• Ensure that tenants are being charged the correct rentals and top up deposit by timeously providing any changing information to the financial team. 
• Saving all signed documentation to the correct folders 

Filing Vacant Apartments / Inspections Process:

• Once a mandate form/notice has been received from an existing tenant, one must ensure to mark the property vacant on the relevant platforms and that the advertisement is posted on the websites. 
• Respond to any advertisement queries that come through
• Give landlord the relevant feedback weekly ensuring that they are aware of what is going on with the property
• Arranging viewings with tenants and the viewing administrator calendar
• Submitting and processing application forms 
• Managing the application process from start to finish
• Setting up and coordinating ingoing inspections 
• Manage the inspections process (in, out, pre-out and routine)  and ensuring that it is done accurately
• Keeping records of all inspections 
• Ensure deposit refund report is kept up to date and that all refunds are paid within a timely manner 

Requirements:

Qualifications: 

• Relevant tertiary qualification advantageous

Experience: 

• Relevant administrative experience
• Background and knowledge of property and/or rentals will be advantageous

Skills and Attributes:

• Computer literate (Google Docs Advantageous)
• Customer service orientated
• Strong verbal and written communication skills to effectively interact with landlords, tenants, and other stakeholders
• Providing exceptional customer service 
• High accuracy and attention to detail ensures that all lease terms are documented correctly 
• Able to perform in a fast working environment 
• Deadline oriented  

Specific Requirements

• Own transport
• No criminal record
• Contactable references
• Clear credit record