Current Jobs at DSV

Main Purpose of The Role:

Sell the services and solutions for the company.

Duties and Responsibilities:

• Maintain and grow a strong client base.
• Find new business opportunities 
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries
• Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge
• Adheres to any and all company policies and procedures

Minimum Requirements: (non-negotiable when screening)

• Minimum of 3 years’ experience in the logistics industry
• Sales achievements and skills attained within the industry
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable.
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel).
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability in giving presentations.

Essential Qualifications: 

• Matric / Grade 12
• Proven track record of successful Sales
• Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications: 

• Great written and Verbal communication skills
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
• Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns

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MAIN PURPOSE OF THE ROLE

• Manage all aspects of contract logistics operation tensure:
• Budget revenue and EBIT targets consistently met or exceeded;
• Daily cost control, including actual heads not exceeding authorized, and novertime;
• Contractual obligations and SLA/s consistently achieved;
• Maintain operational performance in line with client agreed SLA
• Maintain Internal KPI’s
• Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV
• Multi-skilled, motivated and productive staff with low staff turnover;
• All aspects of compliance, including HSE and QMS managed and compliant at all times;
• Extremely high stock integrity with both bin and count accuracy meeting or exceeding client SLA.
• Take ownership of a warehousing operation, in line with DSV policies & strategies
• Implement, maintain & improve best industry warehousing practices
• Identify, drive and implement improvements in support of productivity & cost savings.
• Managing Sigma projects tensure initiatives are delivered on time.
• Teffectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance.
• Ability tengage at a tactical and strategic level whilst building strong relationships with the client/s.

Tertiary Qualification(s)

• Matric
• Advantageous - Diploma / Degree in Operations Management or Supply Chain
• More than 10 years relevant experience in industry with in-depth experience in all job-related requirements listed below.

Additional Computer Skills

• Advance knowledge of WMS – SAP > 6 years experience
• Highly proficient in Excel/PowerPoint for data management and reporting.
• Computer Literacy - Immediate 

Electives

• Advanced planning abilities Sound decision maker Assertive and sound negotiator Presentation skills High work rate and attend tdetail Well-developed communication skills Must demonstrate initiative Required tbe self-motivated, committed and able twork under pressure Must be conscientious about meeting deadlines Well organized Team Player Ability twork independently

Job-related Requirements

• Minimum of 15 years of experience in Supply chain and logistics.
• Minimum of 10 years’ experience in Automotive Warehousing.
• Minimum of 10 years of experiencing managing a client account.
• Minimum of 10 year of experience with Africa exports – Airfreight, Sea freight and Road freight
• Minimum of 6 years of experience with SAP
• 5+ Yrs. People Management experience
• IR management exposure
• Sound professional Communication skills written and spoken
• Strong interpersonal skills and proven leadership abilities
• Analytical skills & Problem-solving ability
• Risk assessment ability
• Planning & organizing ability
• Decision making ability and confidence toperate independently
• Detailed knowledge of automotive spare parts and accessories industry
• Ensure strict compliance tPolicies, Regulations, WI’s
• Extensive knowledge of problem-solving techniques and corrective action tools (CAPA’s)
•  Daily Labour scheduling
• Own vehicle
• Driver’s license
• Ability twork extended hours
• Ability twork after hours
• Ability ttravel

Duties and Responsibilities:

• Consistently achieve or exceed EBIT targets;
• Ensure high level of training and safety awareness on site tavoid safety incidents whereby people, equipment or facility are accidentally harmed;
• Ensure daily system tsystem stock on hand recon and alignment between DSV and client systems, and immediate investigation and CAPA for any variances;
• Ensure invoicing is accurate and supported with suitable back-up documentation, and avoid credit notes wherever possible;
• Drive monthly cost reviews, tracking and trend measurement at line item level tensure costs are challenged and every
• effort is made tavoid or reduce them from month tmonth;
• Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full from clients with remittance supplied;
• Maintain operational performance and contractual compliance tconsistently achieve agreed SLA & KPI’s and avoid any claims for losses and damages;
• Ensure Stock Management processes are carried out and objectives are met on a daily basis. This includes daily replenishments, cycle counting (including empty bin checks) and SKU consolidation;
• Maintain frequent and excellent communication and effective expectation management with client;
• Ensure all client queries are documented, addressed and feedback provided tclient within 24 hours;
• Maintain Internal and External Reporting of accurate and high-quality content and format;
• Identify, drive and implement improvements in support of productivity & cost savings (aligned tDSV SIGMA);
• Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant safety incident reporting (on time and in full);
• Effectively manage Quality Management Systems (ISO) in accordance with DSV company policies, procedures and specific audit requirements;
• Ensure Corrective and Preventative Action reports and register are kept up tdate;
• Ensure facility, processes and documentation in constant audit readiness sthat we always pass audits with nmajor findings. Audits include ISO, Ops Assessments and TAPA;
• Proactively maintain all facility, equipment and systems tensure safety and business continuity;
• Effectively performance manage and lead your team tensure they are trained, productive and have high morale, with full adherence tSite Rules, BCEA, LRA and DSV code of conduct;
• Ensure regular documented two-way communication sessions with management and supervision of all areas (at least weekly);
• Ensure effective succession planning in place down tand including team leader level;
• Maintain and drive culture of Ops Excellence with ongoing OTP, SPQRCE and 5S (housekeeping) in Workplace;
• Maintain a staff recognition program with monthly feedback;
• Ensure all people on your site (clients, staff, contractors, visitors etc.) fully adhere at all times tDSV Site Rules, OHSA and good safety practice tsafeguard their health, DSV and client property, and prevent resultant claims;
• Ensure MHE is shared and utilized as much as possible, all underutilized MHE is returned, and MHE is well maintained and not damaged at any time whilst on site.

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MAIN PURPOSE OF THE ROLE

• Ensuring minimum downtime at DSV Park Durban operations, ensuring all preventative & corrective maintenance activities are completed according to plan & budget.
• Manage and take overall responsibility for all maintenance, breakdowns, maintenance personnel and infrastructure for respective area & equipment.
• Provide a safe and healthy environment for all to work in.

DUTIES & RESPONSIBILITIES

• Root cause identification and investigation for issues reported by users and provide analysis of findings to support trouble shooting and prevent downtime.
• Consult with internal departments, Vendors and Suppliers to plan equipment downtime for service or maintenance. Provides support to vendors with onsite identification of possible faults or breakdowns.
• Willingness to work extra hours / assist outside of business hours.
• Performing a daily Preventative maintenance checklist for key equipment. Using scheduled daily downtime during lunch breaks to complete a list of daily checks.
• Ensuring spare parts consumed are replenished and that critical spare lists are kept in a managed environment for each supplier.
• Manage attic stock
• Completing safety inspection checklists as per supplier requirements
• Managing & ensuring safety files are in place & updated/maintained
• Ensuring all data and records of repairs services for audits are current and a full-service history is kept up to date. Records to be kept in a file for each supplier.
• Assisting with all other emergencies as and when required within the DSV Park Durban environment
• Standby and overtime is required with some weekends being used to perform maintenance
• Keeping daily records of work performed to identify trends as well as work split between the different entities.

Other Duties:

• Ensure a high standard of housekeeping is maintained
• Managing & prioritize task lists and action items
• Ensuring all data for audits are current and a full service history is kept up to date.

Daily/Weekly/ Monthly:

• Management meeting with Role players (OPS, Security, Health and Safety etc.)
• Meeting with maintenance team on:
• Preventative Maintenance planning
• Standby allocation
• Focus Points
• Timesheet and Overtime approval
• Participative Forum Meetings with all maintenance staff
• Expense approval
• Budget and Actual Cost Review (provide monthly variance reporting on maintenance budget / actual)
• Meeting with Suppliers
• Waste
• Landscaping
• Cleaning
• Landlord
• Canteen
• Electrical
• Water supply
• BMS

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Main Purpose of the Role

The incumbent for this role will have full management responsibilities for the DSV Road IT Client Engagement Team and will be a key-member of the Local IT Operations and Services management team. The role requires a broad and comprehensive understanding of multiple functional areas relevant to the Road Logistics & Road Transportation businesses.  

The Senior Manager has full management responsibility for IT stakeholder management, people management, management of the IT budget, management of IT security policy adherence, onboarding of new clients within agreed time and cost parameters.

You will be a key-member of the IT Operations and Services IT Team. In this role you will Act as the overall IT representative towards the Business Change Management and Marketing & Sales functions.

The Senior Manager is accountable for demand management, the supply as well as the deployment of standard client facing IT solutions to regional business partners and customers.

The role of the IT Senior Manager (SM) comprises the following equally important components:

• Full accountability for IT service delivery to the business unit.  
• Develop and maintain strong relationships with members of the senior management team and business unit leader.
• Up to date with all business unit projects that have IT involvement.  
• Ensure that formal weekly and monthly reporting is done back to the business unit. 
• Manage and guide a group of individual contributors and/or team leads/team supervisors based in South Africa.
• Oversee and following up on the daily operations, KPIs and providing direction to team activities.
• Set targets, implement guidelines, coaches and assist with any issues the employees/supervisors may have.
• Conduct performance management and appraisal & disciplinary procedures.
• Responsible for managing vendor & supplier relationships – both internal and external, and ensuring that all team members whether direct reports or members of other teams provide the services and functions required to ensure that the IT service in the business unit functions as intended.
• Ensure that all IT costs are understood and that these are perused monthly to ensure that it is under control and within budget. 
• IT Security is of paramount important, and the IT SM needs to ensure that IT Security policies and guidelines are understood, and that security risks and vulnerabilities are monitored, identified, reported and promptly remediated so as to ensure the absolute integrity of the DSV IT infrastructure at large and that a security vulnerability or risk never threatens the companies’ IT systems.
• Responsible for coordinating client onboarding activities with multiple local and global IT teams.

Duties and Responsibilities

Strategy

• Develop/Contribute and maintain an understanding of the GIT and Regional strategy and objectives, as well as the current operational environment and challenges.
• Participate in translating Global IT  and business strategic objectives into action plans and ensuring their execution. 
• Understand client requirements and market trends that will contribute towards the DSV standard client solutions.
• Know the business model and key levers that drive performance and profitability. 

Client and Business IT Support

• Liaison with business partners, Global IT Support Teams and vendors to resolve IT related issues, problems and requests.
• Effective and timely escalation of issues while maintaining effective communication with all stakeholders on incidents or requests that get escalated.
• Support the root cause analysis process to identify possible solutions/improvements to avoid issues.
• Stakeholder and Relationship Management
• Participate in business & client stakeholder meetings
• Providing of status updates to business & client stakeholders
• Responsible for managing the IT relationship with clients
• Attending/Facilitating client meetings.
• Work as part of a close-knit team, to provide a quality service to the business & clients.
• Build and maintain positive relationships with all members of the senior business & IT management team across functions.
• Demand Management 
• Participate in Managing regional projects pipeline, prioritization of projects and related SLAs for Customer Solutions. 
• Ensure Business Case is completed and aligned to sign-up for correct deliveries
• Together with the Business Implementation Manager align external and internal timelines
• Participate in priority setting and negotiating mutually acceptable solutions where conflicts arise
• Represent IT and ensure compliance of IT standards with external engagements (New business take on)
• Responsible for business analysis, and translation of business requirements into demand
• Establish IT relationships with the client facing DSV staff to ensure IT Product strategy is enforced
• Establish & maintain relationships with key IT stakeholders withing client organisations
• Documenting and understanding local application requirements
• Evaluation and signoff of final IT product/solution delivery to ensure alignment between business requirements, solutions design, and final product delivery according to centrally governed standards and processes
• Coordination of User Acceptance Testing with clients 
• Post implementation support to clients

Application / Project Portfolio Management 

• Assist the regional business partners in pre-sales activities in particular in the RFI & RFQ responding process and client presentations and meetings where necessary. 
• Assist Sales Department presenting the Optimal Solutions to Customers (sell what we have)
• Build and sustain a comprehensive understanding on systems and infrastructure that supports the business unit.
• Responsible for interacting with the relevant IT functions (IT Governance / IT Productivity / IT Architecture / IT Service Delivery) with the end goal of delivering IT solutions to the regional products (Marketing and Sales
• Initiates, directs and overseas crucial IT-related projects.

Process, Compliance & Security

• Monitor and ensure adherence to DSV Global IT policies, standards & procedures. 
• Responsible to manage internal and external audits, compliance and process adherence, including remediation of identified gaps.
• Contribute to the change management process; in particular, represent the interests of the customer when assessing risk and impact. 
• Identifying and managing service improvement opportunities. 
• Identifying, defining, managing, monitoring and reporting on the services and SLA required to support the organization. 
• Define and monitor Key Performance Indicators (KPIs) to monitor project progress and areas needing improvement.
• Maintain and manage a risk register for area of responsibility.

Other duties

• Oversee an in-house IT team, responsible for onboarding of new clients. 
• Hands-on managerial role includes overseeing and following-up on the daily activities of IT personnel.
• Sets targets, implements guidelines, and evaluates performance. 
• Monitors changes or advancements in IT products, in order to discover new technologies which can be implemented to gain a competitive advantage on behalf of the company. Analyze costs, value, and risks of such new technologies.
• Advisor to executive-level management to suggest action.
• Budgetary authority with respect to the cost centers you are responsible for.
• Responsible for monitoring Profit & Loss statements.

Job Related Requirements and Skills

• Grade 12 / Matric - Non Negotiable
• BSc./ BComm degree or 3-year Diploma - Advantageous
• Minimum of 10 years’ experience in the IT industry of which minimum 5 years in a management role responsible for all aspects of managing an IT team in a mid to large size company. Demonstrable track record of strong management and leadership skills.
• Your current role preferably sees you reporting to a CIO / CTO / IT Director or similar. 
• Competence and demonstrable experience in successfully operating at a strategic level. Your current role preferably sees you as a member of the business EXCO / MANCO with full accountability for the entire IT portfolio of the business.

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Main Purpose of the Role

The end-to-end testing of all DSV ROAD in-house applications as part of the SDLC process prior to deployment to Production Environment. 
Includes functional, regression, integration testing with client IT teams as well as facilitating UAT with the relevant stakeholders.

Duties and Responsibilities

• Create test plans and test cases for projects and change requests off requirements and technical specification documents.
• Peer review test documents
• Test all systems using a combination of test techniques (white box, black box, functional, data, integration, regression, load etc.)
• Test for data seeding through databases for end to end testing
• Assist internal and external customers with End to End integration testing
• Partake in UAT with relevant stakeholders when needed
• Defects logging, retesting and closure in JIRA/XRay software package
• Test progress reporting in JIRA/Xray software package
• Contributes to the continuous improvement of the Test process and methodologies

Basic Minimum Requirements

• Matric/Grade 12 - Non Negotiable
• BSc / BComm degree or 3-year Diploma 
• Minimum 3 years testing experience
• Customer Service, including Effective customer engagement
• Experience in Software Testing Tools – JIRA/X-ray or similar
• Understanding/testing of Web services (SOAP and API); Service Oriented Architecture
• Testing via Applications UI and/or SOAP UI
• MS SQL – Query writing, reporting

Electives (advantageous)

• Experience in a logistics/distribution company
• Experience in support of production systems would be advantageous
• ISEB ISTQB Advanced certificate in software testing
• Understanding of Psuedocode
• Business Analysis Experience
• Broad Software Development Life Cycle exposure
• Skills / Competencies
• Adhering to agreed deadlines
• Assertiveness, combined with patience and tolerance, Pro-active problem solver, showing initiative
• Must apply excellent communication & problem-solving skills.
• Attention to detail and adherence to processes is critical

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Main Purpose of The Role:

To manage the staff, clients and deliverables of the branch ensuring that it is aligned with the overall objectives of the organization and the resources are fully utilized to ensure optimal delivery of services to our clients.

Minimum Requirements:

• Financial, Sales, Operational, HR and IR skills are essential.
• 5-year experience in the Logistics and Road Transport environment.
• 5-year previous business and or operational management experience.
• Excellent admin skills required.
• Must fit the profile benchmark.
• Strong interpersonal skills with the ability to motivate and lead staff.
• Ability to do MS Excel Spreadsheets with Pivot Tables, charts and formulas.
• Comprehensive knowledge of the LRA and BCEA and hands on experience in IR.
• Ability to work in cross-functional teams.

Qualifications:

• Matric (Essential).
• B. Com or equivalent diploma or post graduate diploma Logistics (Advantageous).

Elective:

• Must have a valid, unendorsed Code 08 driver’s license.
• Must have own reliable transport.
• Be able to work overtime / shifts should it be needed.
• Flexible to travel.

Computer packages:

• MS Outlook (Advanced).
• MS Excel (Advanced).
• MS Word (Advanced).

Duties and Responsibilities:

• To manage the delivery of the organization’s objectives through communication, measurement, and motivation of the staff.
• To interface with shared functions ensuring continued cooperation and interactions with these functions.
• To manage and deliver on client’s commitments based on local, national, and global strategy.
• To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day.
• To ensure compliance to internal and external controls and other KPI’s set at global and local level.
• To deliver on the bottom-line budget commitment to ensure that the business unit budget is met.
• To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.
• Managing people’s performance and growth to create a sustainable business environment.
• Adherence to deadlines and schedules.
• Managing and controlling resources and risk management.
• Administrative duties relevant to the position.
• Interacting with customers at all levels – in person and telephonically.
• Maintain existing systems processes and controls with continuous improvement. 

Operational Performance: 

• Actively managing daily operational performance to consistently achieve performance metric targets. 
• Delivering on client and internal requirements.
• Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.