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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric or Senior Certificate
- Nail Technician Certificate (gel and acrylic)
- At least 2 years’ technical experience in a professional beauty/nail salon environment
- Willing and able to work retail hours
Job Description:
- Report on customer compliments and complaints
- Conduct monthly promotions
- Ensure monthly treatment and product targets are met
- Attend training to keep abreast of new products and treatment techniques
- Ensure new customers complete customer cards
- Complete and submit accurate monthly reports
- Adhere to Dis-Chem’s treatment and service payment procedures
- Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
- Ensure effective and accurate merchandising or promotions
- Provide customers with a high standard of nail care and nail painting techniques
Competencies:
Essential:
- Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
- Strong command of the English language
- Be a team player, have good customer relations
- Trustworthy and honest
- Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Fit and able to perform proper manicures and pedicures
- Valid driver’s license and own reliable transport, or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Administration of customer relations
- Strong command of the English and Afrikaans languages
- Exceptional communication and active listening skills
- Problem-solving skills
- Sound analytical skills
- Patience
- Honest and trustworthy
- Time management
- Ability to lead by example
Advantageous:
- Relevant administration course
- Knowledge of the POPI and Consumer Protection Act
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport for travel to meetings and training
- South African Citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- A minimum of 6 months cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Job Description:
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
Competencies
Essential:
- Prior cleaning experience
- Sound command of English (written and oral)
- Customer service
- Trustworthy and honest
- Attention to detail
- Presentable
- Be able to take instructions and follow through
- Time management
Advantageous:
- Prior retail store cleaning experience
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Reliable transport and/or reside in close proximity to the store
- South African Citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- 2 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- 3 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 3 years' technical/practical experience in a professional beauty salon environment
Job Description:
- Provide customers with an excellent salon experience
- Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
- Report on, and provide feedback to, customers’ queries, complaints and compliments
- Keep abreast of new products and treatments/service techniques
- Manage stock levels according to Dis-Chem Salon’s needs
- Ensure all relevant equipment is operational and sanitary at all times
Competencies:
Essential:
- Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
- Strong command of English (written and oral)
- Be a team player, have good customer relations
- Be deadline and target driven
Advantageous:
- Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
- Any laser or additional salon equipment training
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Willing and able to travel to and from the store
- Fit and able to perform massage, facial and body treatments
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- 2 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- 3 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 3 years' technical/practical experience in a professional beauty salon environment
Job Description:
- Provide customers with an excellent salon experience
- Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
- Report on, and provide feedback to, customers’ queries, complaints and compliments
- Keep abreast of new products and treatments/service techniques
- Manage stock levels according to Dis-Chem Salon’s needs
- Ensure all relevant equipment is operational and sanitary at all times
Competencies:
Essential:
- Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
- Strong command of English (written and oral)
- Be a team player, have good customer relations
- Be deadline and target driven
Advantageous:
- Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
- Any laser or additional salon equipment training
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Willing and able to travel to and from the store
- Fit and able to perform massage, facial and body treatments
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 - Matric or Senior Certificate
- Minimum of 3 years’ retail and sales experience
- Minimum of 1-year experience in supervision/management of a staff complement of between 3 and 8 people
- Computer literate – MS Office
Advantageous:
- Qualification within the health focus category
- Relevant experience in the vitamins, supplements and health food industry
- SAP experience
- Qlikview experience
Job Description:
- Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working practices.
- Ensure implementation of Head office, Regional Manager and Regional Health Manager Strategy and initiatives.
- Manage staff member performance through the performance management system.
- Ensure the Health Division is adequately staffed at all times, and establish an appropriate work roster.
- Manage all in-store promoters for the department.
- Manage and address customer compliments and complaints.
- Serve customers and implement a high standard of customer care and service.
- Maintain merchandising and displays, to ensure a high standard of cleanliness.
- Ensure all goods are correctly priced and labelled.
- Working towards achieving department, vendor, brand, products and sales objectives.
- Ensure monthly promotions are implemented effectively to maximise its objectives.
- Maintain optimal stock levels through effective planning, monitoring and ordering of stock.
- Manage sales representatives and direct supplier orders.
- Ensure proper stock rotation to prevent the stock from expiring.
- Manage back shopping in the designated areas.
- Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and suppliers.
Competencies
Essential:
- Product knowledge
- Management of staff and stock
- Sales and promotional management
- Good communication skills
- Financial skills
- Set up and interpret financial reports
- Customer service
- Honest and trustworthy
- Leadership
Advantageous:
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Valid driver’s license and own reliable transport
- South African Citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- 2 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- 3 year relevant National or International Certificate or Diploma in Beauty Therapy
- Minimum of 3 years' technical/practical experience in a professional beauty salon environment
Job Description:
- Provide customers with an excellent salon experience
- Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
- Report on, and provide feedback to, customers’ queries, complaints and compliments
- Keep abreast of new products and treatments/service techniques
- Manage stock levels according to Dis-Chem Salon’s needs
- Ensure all relevant equipment is operational and sanitary at all times
Competencies:
Essential:
- Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
- Strong command of English (written and oral)
- Be a team player, have good customer relations
- Be deadline and target driven
Advantageous:
- Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
- Any laser or additional salon equipment training
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Willing and able to travel to and from the store
- Fit and able to perform massage, facial and body treatments
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 1-2 years’ experience in a retail environment
Advantage:
- Diploma in Retail Business Management or relevant
- Previous experience in eCommerce
Job Description:
- Ensure that all virtual orders (collection or deliver) within online, front shop and dispensary are processed in time
- Finalise waybill and dispatching of all delivery orders for the store to ensure we remain within SLA
- Keep accurate record of all process documentation and reporting
- Identify opportunities to streamline in store operations in terms of the fulfilment and dispatch of virtual orders in store within the various departments
- Stay up to date with all email, delivery and system related queries in store and act accordingly
- Report any system issues as per Dis-Chem standard operating procedures
- Ensure each order is correctly picked and packed to avoid any customer discrepancies
- Ensure customer orders are ready for collection before the customer visits the store to collect their goods or receive their delivery
- Execute all purchases based on standard and consistent Dis-Chem operating procedures
- Maintain operational standards and develop plans to improve these standards within the department and get management approval before implementation
- Resolve any customer queries in the fastest most appropriate way possible
- Inform management of any unresolved customer matters as soon as possible to enhance customer satisfaction
- Constantly and actively strive to improve productivity of the department within the virtual order process and store to effectively achieve customer SLA
- Give management regular and up to date feedback regarding the virtual order process, order fulfilment rates and SLA adherence
- Implement all new operations as communicated through by either Store or Head Office management
- Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy
- Adhere to Dis-Chem Policies and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations
- Adhere to the Dis-Chem uniform and personal appearance policy
Competencies
Essential:
- Microsoft Office – Word, Excel, PowerPoint and Outlook
- Understand best practice in terms of maintaining SLA for virtual que orders and in store operations.
- Pay attention to detail
- English and 2nd Additional Language – Read, write, speak and understand
- Knowledge of the POPI and consumer protection act
- English – Read, write and speak well
- Communication skills
- Understanding problems and solving – problem-solving, patient and working under pressure
- Honest, trustworthy and accuracy
Special conditions of employment:
- South African Citizen
- MIE, clear criminal and credit
- Be able and willing to work according to retail schedules
- Driver’s license and own reliable transport
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years experience in Pharmaceutical
- 2-3 years retail pharmacy experience ( Student/Intern)
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- The acts specially pertaining to the profession of a pharmacist as prescribed above;
- The formulation of any medicine for the purposes of registration as a medicine;
- The distribution of any medicine or scheduled substance;
- The re-packaging of medicines;
- The initiation and conducting of pharmaceutical research and development; and
- The promotion of public health.
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients.
- Follow through on promises made to customers.
- Evaluation of disease conditions and referral to in-store health facilities when necessary.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control.
- Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy
Competencies:
Essential:
- Strong command of the English language and a second language– Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- MIE Clear credit and criminal records
go to method of application »
Minimum Requirements…
Essential:
- Grade 12 / Matric with Mathematics and Accounting
- Minimum of 3 years Category Buying experience
- Degree or Diploma in Finance/Retail Management or any similar qualification
- SAP BI, Qlikview experience
- Computer skills – (Excel, Word, Powerpoint)
Job Specification…
- Implement strategies to improve profitability of the category.
- Analyse consumer buying patterns to predict future trends in order to choose most profitable product ranges.
- Manage plans to ensure optimal stock levels for the business at all times.
- Develop and adhere to category plan that includes category sales, profit, market shares, second stock returns, ROCE.
- Ensure a detailed marketing plan is formulated and that it`s in line with the overall company strategy.
- Identify and develop various Dis-Chem category pricing and promotion strategies to ensure customer needs are met while remaining competitive in the market.
- Evaluate product quality by using customer feedback as a measuring tool.
- Report on category plans on a monthly basis.
- Develop a yearly category operating strategy and ensure it is in line with the Dis-Chem strategic category objective.
- Compile reports on relevant products and their sales, quality and feedback.
- Maintain relationships with existing suppliers while sourcing new suppliers for future products.
- Negotiating prices and delivery contracts with suppliers.
- Review supplier contracts and ensure they are valid, in line with industry standards and industry good practice.
Competencies
Essential:
- Knowledge of Industry standards, relevant product laws and regulations, Retail and Buying
- Knowledge and understanding of market trends and competitor analysis, supplier negotiations, trading terms, financial planning
- Brand understanding
- English – Read, write and speak well
- Analytical problem solving skills
- Negotiation and persuasion skills
- Good communication skills
- Need to have an understanding of the financial implications that goes with the tasks involved
- Be able to achieve budget inventory levels
- Ability to work under pressure
- Deadline driven
- Time management
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years experience in Pharmaceutical
- 2-3 years retail pharmacy experience ( Student/Intern)
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- The acts specially pertaining to the profession of a pharmacist as prescribed above;
- The formulation of any medicine for the purposes of registration as a medicine;
- The distribution of any medicine or scheduled substance;
- The re-packaging of medicines;
- The initiation and conducting of pharmaceutical research and development; and
- The promotion of public health.
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients.
- Follow through on promises made to customers.
- Evaluation of disease conditions and referral to in-store health facilities when necessary.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control.
- Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy
Competencies:
Essential:
- Strong command of the English language and a second language– Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- MIE Clear credit and criminal records
go to method of application »
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
- Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- Valid driver’s license
- Clear credit and criminal records
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Minimum Requirements
Essential:
- Grade 12 / Matric
- Proof of Vaccination Certificate
- Minimum of 1 years’ experience in a relevant retail environment
- Computer literate – MS Office and Internet browser administration
Job Specification
- Promote the ultimate superior customer relations experience for all Click & Collect users.
- Manage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased.
- Stay up to date with all e-mail and system queries and act accordingly.
- Keep accurate records of all Click and Collect orders received, picked, packed and released to customer.
- Identify opportunities to reduce customer wait times upon picking at stores.
- Report any system issues as soon as it appears to enhance customer experiences.
- Correctly pick and pack parcels to avoid customer discrepancies.
- Resolve any customer queries in the fastest and most appropriate way possible.
- Inform management of any unresolved customer matters.
- Maintain regular communication with management and up to date feedback regarding online operations.
- Implement all new operations as required by management.
Competencies
Essential:
- Understand best practices related to Click and Collect in-store operations
- Customer Service driven and focus on quality
- Exceptional communication and active listening skills
- Customer service skills
- Attention to detail
- Deadline driven
- Problem solving skills
- Patient, honest and trustworthy
- Time management and accountability
Advantageous:
- Understand basic of Online shopping (e-Commerce) in South Africa
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport
- Fully Vaccinated (proof of vaccination certificate)
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
- Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
go to method of application »
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
- Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Method of Application
Use the link(s) below to apply on company website.
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