Current Job Openings at Motus Holdings Limited

Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes

• Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill

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Specific Role Responsibilities

Key Tasks:

• Receive customers in a professional and friendly manner in order to ensure they feel valued.
• Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
• Prepare service estimates, sell routine maintenance/ repair services and conduct follow-ups regarding services and customer inquiries.
• Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
• Maximise customer awareness of all products and services available.
• Create collaborative internal and external partnerships in order to expedite service delivery.
• Schedule appointments, answers phones and handle queries.
• Assist with the coordination of alternate transportation, car rental reservations, shuttle services etc.
• Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation etc.
• Maintain customer database with contact details and information.
• Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
• Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
• Ensure customer complaints are effectively managed via relevant CRM system/s.
• Maintain and further develop own personal knowledge base in order to remain current and relevant.
• Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
• Attend all relevant OEM training courses, and any other developmental training opportunities allocated.
• Perform other duties as requested.

Qualifications and Experience

Experience Required:

• A minimum of 2 years in the automotive service industry. Prior experience in a technical role or as a service advisor would be ideal.
• Basic understanding of vehicle maintenance processes is essential.

Qualifications Required:

• Senior Certificate (Grade 12)

Other Requirements:

• Valid, unendorsed drivers license and the ability to competently and legitimately drive.
• Computer literate
• Knowledge of dealership policies and procedures is essential.
• Knowledge of competitive motor industry.
• Basic mathematical ability (numeracy)
• Knowledge of relevant operating systems (Drive) would be an advantage.
• Multilingual with languages generally spoken across the area and customer base is necessary.

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Specific Role Responsibilities

Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing via social media and accepted digital platforms, and promotions.
• Attend regular sales meetings.
• Attend all relevant company and OEM training courses, and any other developmental training opportunities allocated.

Qualifications and Experience

Experience Required:

• A minimum of 2 years of sales experience in the motor dealership industry. 
• Solid NEW CAR sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)

Other Requirements:

• Valid, unendorsed drivers license
• Computer literate
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of dealership policies and procedures.
• Knowledge of competitive motor industry.

Skills and Personal Attributes

Essential competencies (essential for meeting nearly all job objectives):

• Communication skills in English (read, write & speak)
• Interpersonal ability; working with people, relating to others and networking.
• Listening
• Delivering results
• Customer orientation
• Negotiation
• Persuading and Influencing
• Commercial thinking; keeping up to date with competitor information and market trends; identifies opportunities, and demonstrates financial awareness (i.e. profit, loss, value, costs) related to the role.
• Financial literacy: able to understand relevant financial concepts and do relevant calculations.
• Planning and organising; monitoring own performance against expectations/ targets/ deadlines.
• Digital Dexterity – the ability to understand, adopt and leverage current and emerging digital platforms and technologies to achieve results, and enhance the digitally savvy customer’s expectations and buying experience.
• Learning Agility – an ability to learn, adapt, unlearn, and relearn to keep up with constantly changing conditions.
• Coping with pressure and setbacks; able to work productively in a pressurised environment.
• Initiative and problem solving abilities

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GENERIC JOB OUTPUTS

PROCESS AND GOVERNANCE

• Deliver on agreed performance targets according to set procedures and service level agreement.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational challenges and escalate unresolved issues.
• Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
• Ensure that all documentation is processed accurately and correctly.
• Maintain adequate financial records and ensure compliance.

FINANCE

• Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
• Prepare all financial reports and submit on time as prescribed by relevant policies and procedures
• Prepare remittance advice and reconcile to creditors statements.
• Reconcile all accounts in creditors' ledger and resolve outstanding and dispute items.

CLIENT/CUSTOMER

• Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
• Deliver work activities effectively to satisfy customers.
• Maintain key stakeholder relationships that enable achievement of operational objectives.

PEOPLE

• Attend training initiatives to improve work quality and enhance own skills.
• Own and live up to company values.

GENERIC JOB COMPETENCIES

TECHNICAL COMPETENCIES

• Calculation: Ability to use mathematical techniques and reasoning to investigate and solve mathematical orientated tasks as part of duties.
• Clerical Ability: The ability to perform fundamental clerical administrative support tasks as part of duties in accordance to business administrative procedures..
• Communication : The demonstrate ability to exchange information and ideas in a clear and concise manner appropriate for the audience, in order to explain, persuade, convince and influence other to achieve the desired outcomes.
• Computer Accountancy Applications: Technical capability to use advanced business application such accountancy software packages.
• Conflict Management:  Being able to identify and handle conflicts sensibly, fairly, and efficiently. Resolving conflict, before it becomes a major obstacle to the work environment and critical in relation to customers.
• Financial Accounting: This unit of competency create knowledge of financial accounting principles, classifying, measuring and recording transactions
• Financial Acumen:  Awareness of costing, budgeting and finance concepts and the understanding and application of related processes and procedures with relation to a functional role within the organisation. Ensure exact payment.
• Legacy Technical Competencies:  This competency reflects on those inherited, predominant, common, routine competencies expected from each generic role profile, and sets the platform of the people, equipment or situations that will be interacted with or be dealt with.
• Manage personal work priorities and professional development:  The competency reflects on and demonstrates employee accountability towards their own professional development and sets the environment for corporate social responsibility and the competence essential to advance corporate citizenship.

Qualifications and Experience

Minimum Experience

• 1-2 years experience in a similar environment.

Minimum Qualification

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
• Bookkeeping or Finance Certificate would be advantageous

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Key Responsibilities

• Innovative and Creative: You have a knack for thinking outside the box and generating fresh, engaging marketing ideas that resonate with getWorth’s diverse audiences.
• Digitally Savvy: You are well-versed in the latest digital marketing trends and tools, and you know how to leverage them to drive impactful campaigns to generate leads and increase conversions.
• Data-Driven: You can analyze campaign performance metrics and use insights to optimize strategies for better results.
• Content Maestro: You excel at crafting compelling content across various digital platforms, with strong storytelling skills.
• SEO/SEM: You have a solid understanding of SEO and SEM practices to boost online visibility and traffic.
• Social Media Expert: You are proficient in managing corporate social media profiles, creating engaging content, and running paid campaigns.
• Tech-Savvy: You have basic skills in graphic design and video creation and editing, allowing you to create visually appealing content.
• Adaptive and Flexible: You thrive in a fast-paced environment and can quickly adapt to changing priorities, multiple projects and fleeting automotive market conditions.

Qualifications and Experience

Education and Experience

• Qualification in Marketing, Communications, or a related field.
• Previous experience in an agency setting will be advantageous.
• Knowledge of the automotive industry is a plus.
• Strong analytical and problem-solving skills demonstrated through academic coursework and projects.

Compensation and Benefits

• Market Related Cost to Company per year (Provident Fund Included)
• Business Incentive Scheme in addition
• Permanent Contract

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Specific Role Responsibilities

• Daily, weekly and monthly management of sales.
• Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
• Developing the business to reach set sales targets for the month.
• Driving specific strategies to retain and grow existing customer base.
• Assists with the setup of the showroom and displays.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Managing customer expectations to ensure effective delivery of service.
• Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
• Identifying and venturing into new revenue streams.
• Ensuring customer escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales

Qualifications and Experience

• Grade 12/ Matric 
• Valid Code 8 driver’s license
• Computer literate
• 2 years of customer service and sales experience with a proven sales track record
• Relevant industry experience – desirable.
• Some understanding of the compliance governing the retail industry – an advantage.
• Knowledge of the areas’ most spoken languages - an advantage.
• An understanding of Auto Pedigree’s products and services – desirable.

Essential to note: The appointed person may be required to work weekends and shifts.

Skills and Personal Attributes

• Possess an entrepreneurial flair.
• Interpersonal: Excellent communication (telephonic & face-to-face), negotiation and influencing skills.
• A strong understanding of industry and market trends and customer behaviour.
• Self-motivated, priority-setting and time management. 
• Ability to deal with diverse customers and cater for their unique needs.
• Evidence of use of own initiative and problem solving abilities required.
• Must exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Neat and presentable.
• Great networking skills
• Strong numerical skills

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Specific Role Responsibilities

Training and Development

• Conduct Automotive trade theory training.
• Facilitate learning according to predetermined lesson frameworks.
• Engage learners in an interactive 360° learnin methodology.
• Use of tactile learning methodologies through demonstrations and displays.
• Use of leaning stimuli methods in the media and presentations on CDX and other.
• Use of a variety of interactive assessments and CDX are used to determine competence.
• Use of innovative and rational learning methodologies (Spontaneous and “Out of the box” approach).
• Ensure learning is aligned to the assessments and learners best prepared for assessments;
• Ensure discipline and respect in the learning environment is maintained
• Due to the nature of the company`s business you may be asked to work overtime from time to time on reasonable notice. Notwithstanding the aforesaid, in the event of an emergency, you will be expected to work on emergency without notice.
• Due to the structure of our working hours on a Friday, you are expected to work every second Saturday. MIBCO stipulates that employees must work a 45 hour week before overtime is paid.

Automotive practical training

• Ensure adherence to occupational health and safety rules and regulations
• Facilitate learning according to predetermined lesson frameworks
• Engage learners in an interactive 360° learning methodology
• Use of tactile learning methodologies through demonstrations and displays
• Facilitator is constantly in support of learners during practical engagements
• Ensure learners are given ample opportunity to engage practically and practice under constant supervision.
• Use of a variety of interactive assessments are used to determine reflexive competence
• Use of innovative and rational learning methodologies (Spontaneous and “Out of the box” approach)
• Learning is aligned to the assessments and learners best prepared for assessments
• Discipline and respect in the learning environment is maintained

Administration of training

• Training registers are completed daily
• All assessments, reports and learning activities are signed off weekly
• All learner files are completed and submitted on AMS or to the administration office at the end of each week
• Conduct level and trade test preparation

Note: The same standards are applied as in “Automotive trade theory training”, “Automotive practical training" and  “Administration of training”, the same processes are applied.

Qualifications and Experience

• Grade 12 or equivalent NTC trade qualification
• Computer literate (Microsoft Office applications)
• Qualified Automotive artisan
• Preferably accredited facilitator, assessor and moderator
• 5 years’ experience as a qualified automotive journeyman
• 5 years’ experience as an ETDP
• 3 years in a management role and/or leadership role
• Preferably some type of basic leadership qualification
• In possession of a valid code 08 drivers’ license
• Willing to Travel

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Specific Role Responsibilities

Daily:

• Come to work with a win-win attitude.
• Sit with Sales managers and F & I Managers daily. Discuss Debtors, deals invoiced, deals pending and activities, applications, trade- in valuations, stock levels, Daily CMS meetings and sales activity planning.
• Every morning check Work-In progress, cash sales for workshop and parts, vehicle debtors, interest. Check loan car status (why on loan? when is car due back?)
• Do a daily walk-about of your Dealership ensure it is clean and tidy and is inviting to your customers. • Handle customer complaints daily, follow-up and close them off.

Weekly:

• Meet with salesmen, sales managers and F & I managers together twice a week. Salesman to discuss individual targets and how many deals they are each on and how many deals they will have invoiced and delivered by Friday (mini-month-end).
• Weekly meeting with all managers: sales managers, F & I managers, parts managers, workshop manager and accountant. Discuss where we are in the month, were we need to get to, to reach budgets. Discuss any problems between department and how to resolve them.
• Go through trading accounts, have Accountant correct any errors you pick up. Do this weekly to prevent the month end drama.
• Two fleet visits a week by DP, Sales Manager and sales person.
• Ensure sales manager has two vehicles per salesman invoiced and delivered by the end of each week.
• Check expense schedules; ensure expenses are in line and in accordance with the budget.
• Sign off weekly stock takes. Sign off weekly perpetual parts stock take. Sign off weekly work in progress, once you have sat with workshop manager and got answers.
• Check weekly M & M report with used car manager.
• Check stock levels weekly.
• Ensure sales training is occuring weekly.
• Check sales manager D.O.C. weekly and check that it balances to trading account.
• Do weekly boots and bonnet inspections of all company demos.
• Check branches activities, phone-ins, walk-ins, demo’s valuations, sales, invoices pending.
• Check alarm system is working at least once a week.
• Have Receptionist check switchboard for deadlines twice a week.
• Ensure and check weekly that all security measures are in place to secure staff and dealership.

Monthly:

• Review trading account with Accountant. Ensure that we are in line with the budget and benchmarks.
• Review Warranty Age analysis with Accountant.
• Review and sign off Recon file with Accountant.
• Review and check all debtors with Accountant.
• Review final expense schedules; look for ways to cut expenses.
• Check vehicle and parts stock holding at month end.
• Complete Managers’ Commissions and sign off.
• Sign off all Sales Executives’ Commissions.
• Ensure all commission earners receive a copy of their commission sheets, once they have signed them off.
• Do monthly performance appraisals with each Manager.
• Month-end stock-take to be done with the Accountant and yourself.
• Monthly Managers’ meeting to discuss previous month’s results, department by department. Discuss any abuse of expenses.
• Carry out additional reasonable duties from time to time at the discretion of Management.
• Action Plan for the new month. Plan marketing activities and promotions.
• Maximise Company profitability through the sale of vehicles, associated products, parts and labour.
• Plan your weekly advertising with sales managers. Ensure receptionist and F & I manager are aware of what you are advertising.

Qualifications and Experience

• 5 - 8 years experience in a similar environment, of which 2 - 3 years at management level.
• A valid South African driver's licence. 

Skills and Personal Attributes

• Business and Operations Management
• Developing sales
• Financial Acumen
• Governance, Ethics and Values
• Negotiation Skills
• Occupational Health and Safety
• Operations Risk Management
• Planning and Budgeting
• Planning, Management and Measurement
• Product and or service knowledge
• Trust and Integrity

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Specific Role Responsibilities

• Cleaning of vehicle interior and exterior to our high standards on showroom floor
• Vehicle quality control, including identification and reporting of expired license vehicles, srvice due and any other issue that does not conform to our quality standards also including vehicles received from other locations and  or suppliers. 
• Refueling vehicles, checking tyre pressure and oil/water/other fluids.
• Delivering vehicles to customers and internally to other branches in accordance with our procedures.
• Delivering to and fetching of documentation from banks, suppliers, Internal within the company and customers.
• Maintaining cleanliness of premises. 
• Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers . 
• Other duties on request of the Branch Manager.

Qualifications and Experience

Minimum Experience

• 2 years' and more of relevant experience 

Minimum Qualification

• Grade 12

Minimum Requirement

• Valid, unendorsed Code 8 driver’s license (at least 2 years old)
• Computer literate (basic level will suffice)
• Must be fully bilingual and able to communicate with customers effectively in English.
• Able to read a map.

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Specific Role Responsibilities

• Implement and manage end-to-end processes.
• Define standard operating procedures (SOP's).
• Monitor and report on progress against operational plan and make adjustment where required.
• Resolve problems with the necessary discretion and guidelines.
• Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
• Contribute to the development of the appropriate strategy and set target within area of accountability.
• Manage operational risk and risk mitigation initiatives.
• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
• Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
• Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
• Educate customers on products and services, ensuring acquisition and retention of customers thereby improving sales, revenue and customer base.
• Establish and sustain business and OEM/Importer relationships.
• Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
• Plan and manage financial activities in line with approved policies, processes and procedures.
• Manage, monitor and report on budget variances and provide solutions.
• Maximise rebates and ensure payments from OEM/Importer.
• Ensure that the assets, resources and equipment are managed in a manner that enhances cost-effective utilisation.
• Plan, manage and monitor processes to ensure customer service excellence.
• Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery.
• Manage CRM processes and procedures

Qualifications and Experience

• Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably;
• Over 5 years experience in the motor sales industry;
• 3 years supervisory experience with a proven track record of managing a floor of 20-30 units
• A valid South African driver's license.

Skills and Personal Attributes

Technical Competencies

• Apply selling techniques for parts
• Business and Operations Management
• Conflict Management
• Customer Service
• Developing Sales
• Fleet Sales Management
• Functional Policies and Procedures
• Governance, Ethics and Values

Managerial Competence:

• Operations Risk Management
• Perform selling of vehicle parts
• Planning, monitoring, evaluation and reporting
• Problem Solving and Analysis
• Product and or service knowledge
• Sales of non-OEM parts and accessories
• Structure and operation of vehicles and components
• Understand customer patterns to sell parts

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The responsibilities of a Dealer Principal include the following tasks:

• Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
• Ability to develop and implement strategies for growth
• Strong entrepreneurial skills
• Sound financial / accounting knowledge
• Good business acumen
• Ability to make sound business decisions
• Ability to apply modern business methods
• Ability to ensure maximum efficiency and profitability in all departments.
• Ability to create a customer centric environment and maximize customer service levels
• Ability to control cash flow, stocks and assets at a level commensurate with profit requirements and satisfactory return on investment
• Ability to manage risk and ensure audit requirement compliance
• Ability to ensure dealer compliance to franchise standards and target requirements
• Ability to create a high-performance culture and climate in the dealership
• Strong ability to motivate and retain talent
• Ability to develop and encourage strong working relationships at all levels in the business
• Ability to manage performance and deal with poor-performance immediately

Qualifications and Experience

Minimum Qualifications and Experience needed:

• Matric with a relevant Degree or similar
• Recognised Management/ Leadership Diploma or Certificate – desired.
• A minimum of five years’ experience as a Dealer Principal in a Commercial Vehicles environment within the Automotive Retail Industry.
• Automate or Kerridge

Other Requirements:

• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate; highly proficient in Excel, Outlook, Powerpoint and Word.
• A working knowledge of the application of OHS, NCA, CPA, FICA and other legislation and frameworks relevant to the retail motor industry.
• A working knowledge of the application of Labour legislation.
• Knowledge and ability to use relevant DMS functions (Automate).

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Key Duties and Responsibilities:

• To ensure that the Brand and Dealership is actively marketed and promoted in the target market.
• To penetrate the vehicle market in a well-organized, trained and professional manner.
• To maximize sales by identifying new customers and to maintain current customers.
• To benchmark customer satisfaction and standards of the dealership and OEM are maintained.
• Achieve and exceed targeted unit sales and first gross profit.

Qualifications and Experience

Experience and Qualifications:

• Grade 12.
• 3 years automotive sales experience – preferred with proven track record.
• Valid and unendorsed drivers license.
• Relevant OEM Sales certification will be an advantage.
• Proven track record of an average CSI rating above national.

Skills and Personal Attributes

• Networking skills (Essential),
• Negotiation skills (Essential,)
• Planning and organizing (Essential),
• Computer Literacy (Essential),
• Communication skills (written and verbal) (Essential).
• Selling skills (Essential).
• Work more than 9 hrs per day, to be able to exceed targets.
• Ability to cope with rejection.
• Confidence (Essential).
• Self-motivation and ambition (Essential).
• People Orientated (Essential).
• Cultural Diversity (Essential).
• Sound ability to manager conflict (Essential).
• Entrepreneurial thinking.

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Specific Role Responsibilities

Roles and Responsibilities

• Conducting research and prospecting
• Identifying new business opportunities
• Concluding sales contracts
• Developing working relationships with others and building a relationship with trucks body builders
• To ensure that the trucks body builders are OEM approved
• Performing administrative duties

Qualifications and Experience

REQUIREMENTS:

• Must be currently employed as a Commercial Sales Executive and at least 2 years or more
• A successful sales track record, with networking and cold calling as an integral part of the process
• The ideal candidate would someone with excellent networking and negotiating skills (able to go out and source new business)
• Existing data base (advantageous)
• Valid SA driver’s license Code 10 and up is essential 

Qualifications:

• Matric/Grade 12 or Equivalent
• Tertiary qualification in line with position (advantageous)

Skills and Personal Attributes:         

• Knowledge of the latest ranges in commercial models
• Vehicle financing (advantageous)
• Understanding financial statements and tax implications
• Special licence and registration processing

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes

• Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill

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Specific Role Responsibilities

• Responsible to control the full creditors & debtors function at the dealership, such as (but not limited to):
• Assist with open new accounts and conducting accurate reference checks of all debtors.
• Update all reconciliations accurately and timeously.
• Escalate any account problems to relevant departmental managers (e.g. F&I).
• Accurately monitor outstanding funds and changes in daily/ monthly age analysis.
• Ensure all information on each customer’s account is accurate.
• Compile debtor statements and send to debtors.
• Ensure accurate allocation of all deposits to correct accounts, and correspond with invoices and statements.
• Follow up on all outstanding debtor payments.
• Establish appropriate rapport with all debtors.
• Invoice capturing, payment allocations, expense allocation to correct GL accounts.
• Process incoming purchase order requests.
• Print proof of payments and match open items in order system.
• Dealing with supplier queries.
• Reconciliations to creditors’ statements.
• Preparation of creditors for payment, timeously.
• Maintaining a current age analysis.
• Make sure that orders are kept up to date.
• Validation of sign off on orders prior to payments.
• Make sure the order is for correct cost centre.
• Make sure that the correct cost centres are used when processing.
• Electronic and manual supplier filing system is accurate and up to date.
• Vendor documents and applications are relevant and up to date.
• Liaising with branch managers for authorisation as required.
• Ensuring all refunds are authorised and paid in a timely manner.
• Handling Intercompany Creditor accounts.
• Daily Management of petty cash and other general administrative functions.

Qualifications and Experience

Experience Required:

• 3 years of creditors & debtors experience. Preference will be given to candidates who have relevant creditors & debtors experience with the motor dealership or similar environment.

Qualifications Required:

• Senior Certificate (Grade 12) with Mathematics & Accounting.

Other Requirements:

• Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
• Computer literate; highly proficient in Excel and Outlook.
• A working knowledge of the NCA, CRA, FICA, FAIS and other legislation and frameworks relevant to the retail motor industry.
• Knowledge and ability to use relevant DMS functions (Automate/ Evolve) is required