Career Opportunities at Standard Bank Group

JOB DESCRIPTION

• To provide a full Service Costing and Recoveries service to various areas in the bank, through engagement with relevant stakeholders and by assisting in the development, simplification, automation and implementation of Costing & Recoveries processes, models and controls.
• To participate in the forecasting processes for the Technology domain through collaboration with the recoveries team, finance managers and Technology Business Partners, ensuring that the planned Technology services and systems are correctly costed, regularly aligned with actual costs, and that the accounting treatment follows as forecasted, adjusting for changes through restatements and revised forecasts.
• Support Group and Embedded Finance and Technology in the development and implementation of systems and controls leveraging the existing Technology domain tools, systems and processes while keeping abreast of best practices in the area of costing and recovery of Technology applications and services.   

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Bachelor's Degree
• Field of Study: Degree in Finance / BComm Cost and Management Accounting, Analytics / BTECH Cost and Management Accounting
• Other Minimum Qualifications, Certifications or Professional Memberships: Degree in Finance / BComm Cost and Management Accounting, Analytics / BTECH Cost and Management Accounting

Experience Required

FINANCE

• 3-4 Years
• Financial Accounting on Costing and Recoveries (FMCG and/or Banking experience)
• SAP PCM/SAP Project Systems, SAP R3, Bolt/FMI, SAC
• Planning Analytics(TM1) recovery and costing tool
• Innovation and Simplification on processes and systems
• Designing/Monitoring/Enforcing Compliance and Controls to ensure good governance of processes
• Financial/Analytical Modelling
• Experience in a financial or management accounting role

DATA MANAGEMENT

• 3-4 Years
• SQL – Familiar with using SQL functions and queries to process large data
• Excel Power Query to reconcile large data
• PowerBI Dashboarding for insights

ADDITIONAL INFORMATION
Behavioural Competencies:

• Generating Ideas
• Exploring Possibilities
• Developing Practical Approaches
• Convincing People
• Articulating Information

Technical Competencies:

• Financial Acumen
• Financial Analysis
• Management Accounting
• Statistical and Mathematical Analysis
• Transfer Pricing

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JOB DESCRIPTION

• To lead, review and assess Group Internal Audit activities and practices to identify areas for improvement, support the development and implementation of Internal Audit methodologies to ensure conformance with the code of conduct and relevant internal audit standards and practices to safeguard the Internal Audit function and Standard Bank Group. Drive the learning and development practices and initiatives within Internal Audit to promote continuous development and learning.
• Engage with senior management to communicate and present findings, recommendations and action plan to relevant stakeholders (audit committee and Senior management) to update and improve Internal Audit activities, processes and procedures to ensure conformance with IA standards and code of conduct.
• Contribute towards the maintenance and update of the Group Internal Audit Charter and communicate changes to managers and teams to ensure understanding and alignment with the mandate of Internal Audit.
• Collaborate and liaise with stakeholders regarding the development of quality assurance and improvement programme framework and execute on key priorities to ensure the effective and efficient execution of quality assurance within the Internal Audit function.
• Plan, coordinate and provide training to internal audit staff to create understanding and drive effective and efficient application of the GIA methodology and quality of reports, taking ownership for the design and develop of less complex training methodologies.
• Support and contribute to identify training and upskilling requirements, within Internal Audit.

QUALIFICATIONS
Minimum Qualifications, certifications or professional memberships

• Post Graduate Degree (Audit/Business Commerce) - Min
• Post Graduate Degree (Finance & Accounting) - Pref

ADDITIONAL INFORMATION
Experience Required

• 3 - 4 years: General business and or audit experience , as well as QA Experience in audit/financial services environment.
• 3 - 4 years: Experience analysing and interpreting data and understanding IT controls 

Behavioural & Technical Competencies

• Articulating Information: This competency is about effectively expressing ideas and concerns, giving presentations, explaining things to others as well as showing confidence in the interaction with other people, both strangers and acquaintances alike.
• Challenging Ideas: This competency is about an individual facilitating or catalysing change in an organisation. Challenging Ideas emphasises individual behaviours associated with questioning assumptions, challenging established views and arguing personal perspectives.
• Checking Details: This competency is concerned with the careful checking and confirmation of details in a task as well as being accurate, which requires individuals to have a strong quality orientation, to be thorough and detailed in their approach.
• Internal Auditing: The ability to follow a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes in accordance
• Maintain IA Professional Practices: Knowledge of Internal Audit International Professional Practices and apply them to improve the audit methodology, and as a quality standard for audit engagement deliverables to ensure continuous improvement of the audit function.
• IA Technology Application: The ability to utilise technology to source and analyse data that supports the internal audit process (risk assessments, full population testing) and drive visual presentation

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JOB DESCRIPTION

• To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS
Minimum Qualification 

• Secondary/High school/A levels/Matric
• NQF5 Relevant FAIS qualification and experience.

Experience Required

• 1-2 years
• If no FAIS experience, would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION
Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

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JOB DESCRIPTION
Group Shared Services: driving operational excellence, transparency and continuous improvement across our business, by leveraging scale, capabilities and innovation.Group Shared Services: driving operational excellence, transparency and continuous improvement across our business, by leveraging scale, capabilities and innovation.

• To handle inbound and outbound calls and supply the highest level of quality to all customers who contact us via telephone, fax or e-mail.
• To assist customers on all queries across the spectrum of banking products.
• Liaise with service support area’s within SBSA and other 3rd parties(IB, etc) in order to ensure efficient and effective resolution of customer queries.
• Proactively identify and assess the risks involved and maintain an effective system of control to reduce the overall exposure. Maintain a high level of integrity and ethical standards.
• Ensures all information on systems and documents are recorded accurately.
•  Ensures service requests are logged for all calls received and that they are correctly logged.
• Responsible for good call quality, and adherence to the quality assurance process, compliance and empathy measures.
• Ensures service to customers in keeping with the bank’s values, processes and risk guidelines. 
• At all times fulfil service requests within SLA.
• The ability to communicate effectively on the phone and via email.

QUALIFICATIONS

• Matric

Experience

• 1-2 years general banking or call centre experience

Knowledge

• Knowledge of relevant procedures, Code of Banking Practice, products/services, local target market.

ADDITIONAL INFORMATION
Behavioural Competencies

• Resolving Conflict
• Showing Composure
• Team Working
• Thinking Positively
• Upholding Standards

Technical Competencies

• Risk Awareness
• Telephone Caller Handling
• Client Servicing
• Difficult Calls Management
• Query Resolution

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JOB DESCRIPTION

• To proactively promote a deep relationship-based offering related initiatives and activities aimed at creating value for the client and the bank (i.e. optimising client experience, building deep relationships and create profitability for the bank).

QUALIFICATIONS

• Diploma Finance and Accounting
• FAIS Aligned NQF7

Experience

• Affluent Clients
• 3-4 years Branch banking experience, with exposure to universal banking, BDC/Forex, credit and overall client service.

ADDITIONAL INFORMATION
Behavioral Competencies

• Developing Expertise
• Impressing People
• Establishing Rapport
• Conveying Self-Confidence
• Showing Composure

Technical Competencies

• Banking Process & Procedures
• Risk Reporting & Identification
• Financial Acumen
• Customer Understanding & Product Knowledge (Consumer Banking)
• Commercial Acumen

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JOB DESCRIPTION

• To grow, retain and execute on the private segment offering, related initiatives and activities aimed at creating value for the client and the bank (i.e. optimising client experience, building deep relationships and create profitability for the bank).

QUALIFICATIONS
Minimum Qualifications

• Degree (NQF 7) Business Commerce
• FAIS Aligned Qualification

Experience Required

• Affluent & High Net Worth Clients
• 4-7years Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)

ADDITIONAL INFORMATION
Behavioural Competencies:

• Developing Expertise
• Impressing People
• Establishing Rapport
• Conveying Self-Confidence
• Showing Composure

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JOB DESCRIPTION

• To take demand from Prestige client for any banking matters ranging from product questions to client account activities (e.g., account status, statements, debit order information, etc.), as well as personal account opening whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

QUALIFICATIONS
Minimum Qualifications

• Diploma Business Commerce
• Meets FAIS intermediary services and FAIS advice requirements

Experience

• Client Coverage
• 5-7 years Relevant FAIS qualification with FAIS experience and operates without supervision for intermediary services. Operates under supervision or advice.
• Previous experience within a physical, virtual or voice branch environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION
Behavioral Competencies

• Exploring Possibilities
• Examining Information
• Interacting with People
• Conveying Self-Confidence
• Embracing Change

Technical Competencies

• Financial Statement Analysis
• Banking Process & Procedures
• Account Opening & Maintenance
• Risk Identification
• Application & Submission Verification (Consumer Banking)

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JOB DESCRIPTION

• To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market. To ensure that the clients' banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.

QUALIFICATIONS
Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Diploma (NQF6 FAIS Aligned Qualification)

Experience

• Client Coverage
• 3-4 years Experience in dealing with self-employed clients, high value/multi segment clients.
• Proven sales track record in the financial services industry, pro-active hunting experience i.e. and good stakeholder management experience.

ADDITIONAL INFORMATION
Behavioural Competencies:

• Examining Information
• Interacting with People
• Establishing Rapport
• Making Decisions
• Resolving Conflict

Technical Competencies

• Banking Process & Procedures
• Client Retention
• Risk Identification
• Customer Understanding ( Consumer Banking)
• Product Related Systems (Consumer Banking)

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JOB DESCRIPTION

• To apply computer science theories, principals to create, refactor moderate to complex programs/scripts, integration software services. To design complex specifications, code, test, debug, enhance programs within the Continuous delivery pipelines and provide support, maintenance of systems, programmes. To execute software developer responsibilities according to Engineer practice, standards, frameworks, roadmaps and the architects application standards. Participate in reviews of colleagues' work.

QUALIFICATIONS
Minimum Qualifications

• Bsc. Degree in Information Technology or related IT degree

Minimum Experience 

• 3-5 years’ experience in Application Development and Support - Experience gained in using large scale production systems and technologies, for example load balancing, monitoring, distributed systems, microservices, and configuration management.
• Agile methodologies, AWS/Azure certification, platform setup, Web services & APIs, cloud service providers, networking skills etc.
• Designing and executing small to medium scale systems automation projects with strong autonomy. Be familiar with and enthusiastic for software engineering best practices such as testing, continuous integration and continuous delivery.
• Must have had a strong focus on instrumentation and observability with experience with monitoring and metrics collection tools. Be familiar with systems and configuration management tools (e.g. Azure ).

ADDITIONAL INFORMATION
Behavioral Competencies:

• Taking Action
• Team Working
• Managing Tasks
• Producing Output
• Articulating Information

Technical Competencies:

• Agile Development
• Testing (unit, regression, integration)
• Application Support
• Design Patterns
• DEVOPS

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JOB DESCRIPTION

• To clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations.  To assume the role of scrum master within the Feature team if required.  Identify user journeys which map out how a user will go through the system and support showcasing stories to affected stakeholders in collaboration with user experience teams.  Support user experience team to ensure that processes, wire frames and content are optimally intuitive to end-users.  Manage the backlog for the feature team, accounting for the identification of activities needed to fulfil each item in the backlog, outlining and prioritising these before the next sprint, identifying missing requirements and or blocked stories and clarifying any ambiguity ensuring requirements are fully understood and delivered by the team. overlap with scrum master.  

QUALIFICATIONS

• Degree in Computer Science, Informatics or a related field.

Experience:

• 5-7 years proven experience in requirements elicitation, gathering, documentation and management and analysing business needs and provide solutions, working in an agile environment. 
• 5-7 years  understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams.
• Experience in developing requirements for creation of a solution/application from scratch
• Experience in User Design for UI components 
• Reporting skills using JIRA and Confluence

ADDITIONAL INFORMATION
Behavioural Competencies

• Taking Action
• Team Working
• Adopting Practical Approaches
• Embracing Change
• Articulating Information

Technical Competencies

• IT Business Analysis/ Feature Analysis
• IT Knowledge
• Requirements Gathering and Management
• Research & Information Gathering
• Stakeholder Management (IT)

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JOB DESCRIPTION

• Financial services is increasingly an IT-driven business. Our ability to deliver cutting edge services on digital platforms is key to our survival as a bank. CIB Technology is the backbone of the CIB businesses of Global Markets, Transactional Banking, Investment Banking and Real Estate. The intense, high-pressured environment of Global Markets and Transactional Banking makes partnering with these areas particularly exciting, as the technology we support facilitates the multi-million rand transactions conducted by these businesses.
• Our graduate programme blends theoretical learning of hard and soft skills with practical experience. Through a number of rotations, you are exposed to the full life lifecycle of the CIB Technology business, from application and technology architecture through the disciplines of analysis, design, build and testing of systems to the operation, maintenance and support of live production environments. Upon completion of the programme, you will have the necessary experience to kick-start your career and identify your first home in CIB Technology, a place where you can contribute to the broader success of Standard Bank Group.
• CIB Technology supports a technology landscape that services non-retail customers which include Banks, institutions, corporates and asset managers to name a few and facilities many different types of transactions; from high frequency trading (Algorithmic trading) with low values to low frequency trading high value payments to complex structured products.
• We work on almost all technologies and we are encouraged to be on the cutting edge to give our business an advantage. Some of the common technologies across CIB: JAVA, Angular, GO, C, C#, C++, AWS, AZURE, Salesforce, AKS, Docker, Terraform, Kubernetes clustering, SQL (Oracle, Sybase, MS SQL Server, Mongo), Matlab, Source Code repositories (GIT, SVN), Bitbucket Server, GIT Lab, SourceTree, Agile framework (JIRA), Confluence Wiki, Scripting (Murex, Java, Shell, Unix), VBA

QUALIFICATIONS
Post Graduate qualification (Completed or completing in 2023)

• Computer Science
• Electronic Engineering
• Mathematics, Applied Mathematics, Financial Mathematics
• Statistics
• Informatics, Information Systems
• Software Development
• Software Engineering
• Data Engineering
• Data Science

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JOB DESCRIPTION

• To provide the overall strategic leadership, direction and Portfolio management framework as a key enabler to achieving the business objectives of each country.
• Optimisation of the credit portfolios and credit life cycle strategies in support of the portfolio’s growth objectives and profitability goals.
• To drive and apply portfolio reporting, insights and specific analytics to understand the overall impact of various strategies in new business, account management and collections on the overall risk profile and performance of the portfolio.
• Provide a consolidated Risk Appetite Limits for Africa Regions
• To interface with country credit teams, client solutions & enablement teams to positively impact the credit outcomes in each country.

QUALIFICATIONS
Minimum Qualifications

• Degree Risk Management
• Degree Finance and Accounting
• Honours Degree Finance and Accounting

Other preferred qualifications, or professional memberships

• CFA, FRM, Risk Management, CIMA, CA

Experience Required 

• Years: 5-7 years
• Experience Description: Risk – Credit Risk- Practical knowledge of risk and control frameworks and application in financial services industry.
• Be fully conversant in risk appetite, risk response and process improvement concepts. Understand Credit Risk, Basel 3 and Economic Capital Management.
• Experience Description: Experience in credit analytics within a banking environment with specific focus on the credit lifecycle.

ADDITIONAL INFORMATION
Behavioural Competencies

• Providing Insights
• Adopting Practical Approaches
• Interpreting Data
• Challenging Ideas
• Embracing Change

Technical Competencies

• Risk Management
• Risk Identification
• Risk Response Strategy
• Risk Measurement
• Risk/ Reward Thinking

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JOB DESCRIPTION

• To fully take accountability for the translation and implementation of finance strategy into supported business area. Provide leadership, vision, direction to financial management team and ensure the implementation of full financial management services into supported business.

QUALIFICATIONS
Qualifications

• Honours degree in Finance / B Commerce/ CIMA/ CA (SA)

Experience

• 7 years Post Articles / Post Honours Financial Accounting
• 7 years Experience in a financial or management accounting role

ADDITIONAL INFORMATION
Behavioural Competencies

• Convincing People
• Generating Ideas
• Exploring Possibilities
• Team Working
• Challenging Ideas
• Impressing People

Technical Competencies

• Skills and knowledge to advise managers and decision makers on financial processes, control measures, budgets and financial performance.
• An in depth, experiential understanding of more advanced analyses and the way in which financial ratios, trends, and business and value drivers interact.
• Knowledge and understanding of costing, budgeting and finance concepts and the understanding and application of related processes and procedures.
   

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JOB DESCRIPTION
To focus on portfolio relationship management (e.g. dealers: FNI (Finance and Insurance Manager, dealer principle and sales managers):

• To achieve agreed volumes, pricing, quality and objectives of VAF through effective servicing of the existing dealer groups, independent dealerships with an approved dealer status, approved suppliers and agents. 
• To service existing dealerships through the use of effective sales management and the marketing of products to achieve agreed targets and driving growth for Personal and Business Banking in the dealer segment.
• To execute vehicle and asset finance (VAF) sales opportunities within agreed / chosen segments and channels, in order to achieve the desired targets and build and manage effective relationships.

QUALIFICATIONS

• Minimum qualifications Matric with Accounting and/or Mathematics
• A financial qualification is an advantage (diploma or degree)
• Driver’s licence
• Training courses prior training in relationship sales and financial management

ADDITIONAL INFORMATION

• 3 -5 years’ work experience in a business related role preferably within banking or financial services / finance preferred.
• 3-5 years’ in a highly pressurised sales and/or relationship management environment.
• Experience in a customer facing environment.