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  • Posted: Feb 19, 2024
    Deadline: Not specified
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    We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together th...
    Read more about this company

     

    Sales Adviser - Cape Town

    Job Overview:

    Do you always put your customers first? Are you a natural-born salesperson? Want to work for a great company with amazing benefits? If your answer is YES, YES, and YES, you should join our Inbound Sales team.

    Job Responsibilities:

    • Register customer information.
    • Explain to customers the offer and the product benefits.
    • Conduct needs analysis, understanding the client’s requirements so you able to offer the customer the best product for them.
    • Build good rapport with your customer so you are able to better engage them.
    • Act as a brand ambassador of our client

    Job Required Requirements:

    • Grade 12 or a relevant equivalent qualification
    • Min 12 months outbound/ Inbound sales experience (local / international)
    • Customer service experience

    Skills Required:

    • Excellent verbal communication
    • Soft Skills
    • Sales Ability (comfortable with handling objections, building rapport, needs analysis)
    • Customer centricity
    • Attention to detail, so the conversation is correctly captured and actioned.
    • Ability to multitask.

    Preferred Skills:

    • Advanced sales experience

    Company Benefits:

    • Medical Insurance
    • Tenure Bonuses
    • Group Life Cover
    • Attendance Bonus & KPI Bonus
    • Free Breakfast Monday

    Core Behaviour

    Huntswood’s employees are described as dependable, driven and collaborative. 
    The job holder should be able to demonstrate they are:

    • Confidential, reliable and genuine
    • Dynamic, passionate and determined
    • Friendly, compassionate and cooperative

    go to method of application »

    Outbound Sales Advisor - Umhlanga

    Job Overview:

    • As a Customer Sales Advisor, you will be an ambassador for a market-leading UK insurance brand, making warm outbound sales calls to existing customers selling insurance protection.

    Job Responsibilities:

    • Build rapport with existing customers, get to know their needs and help each customer find the right solution for them.
    • Explain the opportunity to add more devices onto their existing insurance cover, as an upgrade opportunity.
    • Act as a brand ambassador for our client

    Job Required Requirements:

    • Grade 12 or a equivalent qualification
    • Min 12 months outbound/ inbound sales experience (local/international) 2 years plus will be advantageous.
    • Customer service experience

    Skills Required:

    • Solid background in targeted sales
    • Excellent written and verbal communication
    • Soft Skills
    • Sales Ability (comfortable with handling objections, building rapport,
    • Customer centricity
    • Ability to multitask.
    • Great listening skills
    • Attention to detail
    • Be a team player dedicated to providing the best customer experience.
    • Able to multi-task

    Preferred Skills:

    • Advanced sales experience

    Company Benefits:

    • Medical Insurance
    • Tenure Bonuses
    • Group Life Cover
    • Attendance Bonus & KPI Bonus
    • Free Breakfast Monday

    Core Behaviour

    Hunts wood’s employees are described as dependable, driven and collaborative. 
    The job holder should be able to demonstrate they are:

    • Confidential, reliable, and genuine
    • Dynamic, passionate, and determined
    • Friendly, compassionate, and cooperative

    go to method of application »

    Customer Service Adviser - Umhlanga

    Job Overview

    Huntswood is looking for Customer Service Advisers to join our global team.
    Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you!

    Job Responsibilities

    • Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
    • Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
    • Progress to taking escalated calls and complaints in line with procedures.
    • Working with various parts of the business to resolve issues.
    • Connect and build rapport with the customer.

    Job Requirements

    • Matric or NQF Level 4 equivalent
    • Clear Credit and Criminal record
    • Computer literate
    • Minimum 1 year experience in a Gas & Electricity campaign
    • Minimum of 1 year experience in customer service and sales
    • Basic understanding and knowledge of the UK Energy market is beneficial.

    Required Skills

    • Customer Service and Sales experience
    • Excellent communication (Written and Verbal)
    • Ability to deal/ interact with different customers.
    • Product Knowledge
    • Adaptive Approach

    Core Behavior

    Huntswood’s employees are described as dependable, driven and collaborative. 
    The job holder should be able to demonstrate they are:

    • Confidential, reliable and genuine
    • Dynamic, passionate and determined
    • Friendly, compassionate and cooperative

    Method of Application

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