Available Roles at BETSoftware

Job Description

We Want You:

• Looking for a dynamic role in database administration? Join us in Johannesburg as a Junior Database Administrator (DBA) - Support. This position offers a chance to hone your SQL skills while receiving mentorship from senior DBAs. Reporting to the Team Lead, you'll provide crucial support to our Operations department during night shifts. Ready for the challenge? Apply today.

You Bring:

• Relevant Degree/Diploma.
• 1-2 years’ experience in a commercial environment utilising a high transaction database or successful completion of a graduate program or work experience.
• Basic SQL skills and query writing skills.
• Basic troubleshooting SQL skills.
• Experience in designing/optimising MSSQL Databases.
• Microsoft Certificate: Azure Database Administrator Associate (advantageous).
• Knowledge on Postgres will be advantageous.

What You’ll Do:

Database Design:

• Ensure Database design is robust, scalable and operating optimally.
• Work with other DBAs to make sure that the solutions meet application requirements and performance goals.
• Actively contribute to planning meetings, documentations and testing.
• Maintain database documentation as required.

Database Performance:

• Assists with ensuring high DB availability as this has a public facing web front end.
• Install and maintain the performance of database servers.
• Install, upgrade, and manage database applications.
• Be available for on-call support as needed.

Monitoring:

• Monitor database performance.
• Utilise tools and scripts to monitor all aspects of database performance including the underlaying compute, storage and networking.
• Use high-speed transaction recovery techniques and backup data.
• Diagnose and troubleshoot database errors.
• Assists with the creation and manage database reports, visualisations, and dashboards.
• Monitor daily backups, archiving and indexing processes.

Initiative and Innovation:

• Recommend and implement emerging database technologies.
• Implement improved processes that have a positive effect on the team’s performance and company bottom line.
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Incorporates the new abilities into the day-to-day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices.

Knowledge Share:

• Identify areas that requires a specific knowledge, skill or understanding and seek guidance from Mentors.

Living the Spirit:

• Willingness to collaborate with cross functional teams such as developers, IT support and fellow DBA professionals to ensure the database is successful and aligned to the company’s goals and objectives.
• Actively participate with the team to find creative solutions, share knowledge with the team, and contribute to a solution driven and high performing DBA team.
• Ensuring that the data in the database is and remains accurate and secure.
• Embrace new methodologies and technologies to enhance data performance and security.
• Openness to feedback from peers and superiors and absorbing feedback as an opportunity for growth and improvement as a junior.
• Promoting client centricity by understanding the needs and the experience of the internal and external stakeholders and aligning the database services with their expectations accordingly.
• Seek out new methods and tools to introduce to enhance the effectiveness of the DBA operations, such as data modules and database platforms.

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Job Description

We Want You:

• Join the vibrant team at Hollywood Connect, a leading contender in the Internet Service Provider (ISP) realm, as we seek a Sales Administrator to bolster our operations. As an ISP Sales Admin, you'll be pivotal in fielding customer inquiries and supporting our Fiber to the Home service. Ready to dive into the fast-paced world of sales support? Apply today!

You Bring:

• Excellent organisational and time management skills, with the ability to handle multiple tasks simultaneously.
• Ability to work under strict deadlines.
• Sales oriented with strong analytical and time- management skills.
• Familiarity with sales reports and sales records.
• Highly proficient with Microsoft Office products especially Outlook, PowerPoint, Word and Excel.
• Ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a positive attitude.
• Previous experience in the sales/administration environment (advantageous).
• Hands on experience with CRM software (advantageous).
• Relevant Degree/Diploma in Business Administration or related field (advantageous)
• Strong attention to detail and accuracy in processing and managing administrative tasks.
• Outstanding communication and interpersonal skills to interact effectively with customers and internal team members and stakeholders.

What You’ll Do:

Sales Support:

• Collaborate with the sales team to assist with lead management, sales inquiries, and sales-related documentation.
• Help maintain customer databases and prepare reports via the System (This will be done via our digital and telephonic channels.)

Order Processing: Overflow Demand

• Efficiently process customer orders for internet services, ensuring accuracy and timely execution.
• Coordinate with various departments to facilitate smooth service provisioning, installations, and activation.

Product Knowledge: Training provided

• Develop a strong understanding of our internet service offerings, pricing plans, and promotions to effectively communicate the benefits to customers and address their inquiries.

Sales Administration:

• Maintain organised sales records and documentation, including customer contracts, agreements, and communications.
• Ensure compliance with company policies and industry regulations.

Living the Spirit:

• We proactively seek opportunities and challenges, raising our hands to take ownership and make a difference. We are committed to finding solutions and making things happen.
• We approach each day with enthusiasm and a sense of curiosity. We view every task as a chance to learn, grow, and explore new possibilities, making our journey in sales administration exciting and dynamic.
• Volunteer for new projects and responsibilities for your own growth and that of the business.
• Embrace change with a positive attitude. Approach new challenges as opportunities for growth and learning.
• Collaborate, help and support the various stakeholders both internal and external.
• We celebrate our individuality and unique strengths. By being authentic, we bring our best selves to work, adding value to the team and creating a positive atmosphere where diversity is cherished.