Job Vacancies at Nedbank

Job Purpose

• To ensure financial transactions are processed within the agreed turn around times in terms of the laid down procedures and processes to effectively manage risk within the bank.

Job Responsibilities

• Prevent financial loss by ensuring accurate calculations and capturing.
• Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis.
• Meet stakeholders expectations by ensuring agreed Service Level Agreements (SLA's) are adhered to.
• Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames.
• Build and maintain stakeholder relationships by meeting SLA's, providing feedback and taking corrective action where appropriate.
• Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures.
• Clear any unreconciled items by investigating and noting follow up if unresolved for audit trail purposes.
• Ensure work is completed to plan by taking ownership and accountability for tasks and activities.
• Check daily volumes and report irregularities in the work flow.
• Contribute to process enhancements by identifying opportunities for improvement.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Bachelor of Commerce: Accounting , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

• 2-3 years experience working in financial, risk and process management environments.

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Decision Making
• Initiating Action
• Stress Tolerance
• Work Standards
• Continuous Improvement
• Managing Work

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Job Purpose

• To provide specific insights into all the functions of the Nedbank Group in order to enable informed decision making at all levels.

Job Responsibilities

• Conduct research by undertaking and documenting feasibiilty and impact study
• Create a proposed solution based on the Business Requirements Definition (BRD) to produce a High Level Design (HLD)
• Deliver final solution by obtaining customer acceptance and sign off
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank
• Engage and agree proposed solution as contained in High Level Design (HLD) Document by iterative engagements with clients
• Conduct regular feedback sessions with developers to ensure alignment with technical specifications
• Build collaborative relationships by assisting clients with resolutions of technical issues
• Adhere to the customer engagement model by training and communicating new or changed solutions
• Keep customer satisfied by providing regular feedback sessions and defining the relevant operational level agreements
• Ensure work is completed on time by adhering to the deadlines as per the Task Request System
• Gather and document business requirements by facilitating information gathering sessions with the customer
• Produce the technical specification document by identifying and analysing relevant data sources; documenting and applying business rules; creating the dimensional model and cube design
• Explain the design to the front and back end developers by facilitating technical sessions
• Produce report/ dashboard specification document by engaging with client and developers
• Ensure quality of output and alignment to requirements by conducting / coordinating unit; integration and user acceptance testing
• Ensure compliance by adherence to standards; policies and procedures throughout the development lifecycle
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned
• Identify training courses and career progression for self through input and feedback from management
• Ensure all personal development plan activities are completed within specified timeframe
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations

Minimum Experience Level

• 3 - 5 years experience in IT and BI environment
• Power BI and SQL experience

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• IT Bachelors Degree

Technical / Professional Knowledge

• Administrative procedures and systems
• Business principles
• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Cluster Specific Operational Knowledge
• Business Acumen
• IT / Banking knowledge
• IT / Banking procedures

Behavioural Competencies

• Applied Learning
• Building Partnerships
• Collaborating
• Decision Making
• Quality Orientation
• Technical/Professional Knowledge and Skills