Responsibilities
Ensure productivity, efficiency and satisfaction metrics compliance for Customer Support operations.
Overseeing and assessing contact center staff activities and assisting the
Responsibilities
Coordinate annual and long range plans, and publish monthly reporting of KPIs and financials against these plans.
Perform quarterly and monthly forecasting.
Manage expense b
DUTIES:
Devise, develop, and deploy required data queries in response to business user needs.
Develop data models and protocols for mining databases, in conjunction with data owners/management
DUTIES:
Planned, frequency determined, customer visits.
Provide technical assistance.
Client contact.
Ensure that parts and labour sales budgets are achieved.
Technical diagnosis of cust
Qualifications
Matric or NQF Level 5
A degree or diploma in Information Technology, Computer System or any related qualification
Security +
Microsoft Certified: Security, Compliance,
Key Performance Areas
Analysis of financial statements, statistics and reports of registered retirement funds;
Conduct peer reviews of analysts work in consultation with management;
Gu
Minimum Qualifications:
Relevant B degree qualification (B Com/ BAcc)
Advantageous if the qualification is relevant to investments
Minimum Experience:
Minimum 2 years in an investme
Duties and Responsibilities:
Infrastructure Support
Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up time requirements and ensure that systems are ru
JOB DESCRIPTION
Support peers to drive the installation, configuration, identification, analysis and possible remediation of technology defects at an infrastructure level to sustain optimal avai
Job Description
Join the Infosys South Africa Talent Network!
At Infosys South Africa, we’re not just building teams; we’re crafting the future. We’re in constant pursuit of
Job Summary
We have a fantastic opportunity for a PIC Inventory Analyst. This role involves supporting the Product Support & Logistics Division in achieving inventory and customer service objec
Key Responsibilities
Frontline support to all Aramex branches from the helpdesk system or telephonically
Hardware and Software installations and support
Helpdesk system queries, quick and ef
Job Description
Exciting Career Opportunity for Graduates: Join Aramex as a Business/ Commercial Analyst
Are you a recent graduate ready to make your mark in the business world? Aramex is lookin
Primary Purpose of the Job:
To provide expert advocacy and assistance to client Boards, ensuring their Compliance and Governance and ensuring that client companies and Boards are compliant in terms
Key performance areas:
Head: Strategic Support - CMAN19003
Provide strategic advice to the CoE, translating the organisational strategy into operational and service delivery objectives, imple
Job Advert Summary
An opportunity has arisen for a high calibre Continuous Improvement Analyst that will be required to identify CI projects based on data analysis and liaising with operational staff
About the role
Our ideal candidate would have exposure to banking or financial services. In this role you will be required to provide commercial analytical support to business decision makers, t
Description
Key roles and responsibilities
Understanding the key value drivers of revenue generation and recommending optimisation measures to maximise revenue growth.
Understanding the key