Job Description
The Purpose of the role is to provide technical support to supersonic customers and contact centre agents with the aim to resolve all technical issues escalated to level 2 within
Description
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our Customer Support Consulta
Purpose Statement
To lead the team to ensure an efficient and streamlined service support unit in relation to the account maintenance focusing on sustainable value, optimal productivity and end-
Purpose Statement
To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order
Job Description
To provide a positive customer experience by being helpful and sensitive customer needs, expectations and providing product solutions including directing customers to the correct ch
Job Description
To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service
Duties for this position include, but is not limited to the following:
Exploring targeted blocks through data analysis
Enhancing Marketing initiatives by agents for lead generation/mining and
Description:
The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
Requirements
Matric qualification or equivalent
At least 1 year administration and data capturing experience in an insurance environment
Intermediate Microsoft Excel skills
Employee Benefi
WHAT IS YOUR ROLE
As a Customer Advocate, you will be interacting with customers to address inquiries and resolve concerns regarding the clients’ products and services. In this role, you w
What will you do?
Sell life insurance telephonically
Achieve sales targets
Adhere to Quality and Compliance processes to minimize business risk
Maintain optimal operation
Specific Role Responsibilities
Improve the quality of customer service and retention by enhanced facilities, improved technical skills and current marketing methods
Ensure high standards of qu
Job Description
The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:
To maximise service sales by using p
Specific Role Responsibilities
Key Tasks:
Receive customers in a professional and friendly manner in order to ensure they feel valued.
Liaise and interact with customers attentively in orde
What's the role?
We are looking for a driven Customer Service Representative to join our team at our Head Office in Midrand . You will be responsible for offering the best possible customer
Job Description:
The Customer Engagement Administrator is responsible for executing Contact Centre and Walk-In Centre activities in a manner that ensures excellent customer service delivery. The
Duties & Responsibilities:
Conduct outbound calls to potential clients.
Present and sell insurance products with confidence and professionalism.
Foster and maintain client relationships.
THE OPPORTUNITY!!!
Gro Direct specialise in direct sales with a focus on empowering South Africans who are eager to achieve more and do more.
This is a Sales role with a deliberate focus on le