Trainining Facilitator : Micro and Access Product Institutions Department at FSCA South Africa

Key Performance Areas:

• Train and provide ongoing support to licensed FSPs on obligations imposed on them by relevant legislation administered by the FSCA;
• Conduct nationwide awareness workshops to licensed FSPs on the role of the FSCA and the regulatory environment;
• Develop appropriate and easy to use training material;
• Collaborate with stakeholders to ensure that learning objectives are met;
• Update the training manuals with new content as and when new content is available to meet the objectives of the organisation;
• Attend to all queries relating to workshops and compliance support issues from FSPs;
• Conduct research on issues that are deemed to be a barrier to entry in the financial sector for SMEs;
• Attend meetings with different stakeholders to monitor and measure trends for transformation in the sector;
• Conduct research on market trends and challenges facing SMEs in order to strategise on resolving the identified challenges;
• Perform administrative and other training activities delegated by the Manager and Departmental Head.

Other Key Competencies:

• The candidate must demonstrate the following skills and attributes: Good communication (verbal and written), presentation, training, research, administration, good interpersonal skills and emotional intelligence, customer relations and persuasiveness, and problem analysis skills. The candidate must be computer literate and be advanced in MS office products (MS Word, MS Excel, MS Outlook/E-mail). Further, the candidate must demonstrate the ability to take initiative, and to interact effectively with senior staff/ industry partners and stakeholders, ability to work effectively under pressure whilst upholding an emphasis on quality.

Requirements

• A relevant National Diploma (NQF6) with at least 2 years training, learning and development experience. An understanding of the Financial Sector Regulation Act No 9 of 2017 and other relevant legislation administered by the Financial Sector Conduct Authority (FSCA). Registration as a training facilitator with a Sector Education and Training Authority (SETA) in the financial services sector or equivalent, is an added advantage.