Supplier Quality Manager 1 at Alstom

Job Purpose

The (SQ) Supplier Quality Manager ensures the compliance of purchased parts delivered to the Gibela facilities. He/she manages the team of Incoming Inspectors to ensure consistent, accurate and on-time completion of incoming inspection activities. He/she also manages the team of Serial SQ Engineers to ensure  comprehensive supplier non-conformity feedback, containment and corrective actions are implemented quickly to secure the supply of parts to the line. The SQ Manager will further manage the Participating units (PU) quality, Supplier Quality Warranty  and Supplier Product Quality Development (SPQD) management.

Key Responsibilities

• Collaborate with SPQD and Incoming Inspectors to ensure Control Plans are defined and registered in the ERP system
• Ensure inspection instructions/ checklists are defined and available for Incoming Inspectors
• Establish and manage the process for maintaining and storing records at Incoming Inspection
• Ensure Incoming Inspectors comply with procedures for inspection, tool calibration, storage of records, non-conformities characterization and ERP transactions
• Initiate outside special process inspections or outside lab testing when required
• Supplier Nonconformity Management
• Secure in containment actions plans to secure the Manufacturing line
• Ensure complete and efficient Supplier’s root cause analysis and corrective actions to supplier’s non-conformities
• Establish supplier responsibility and assure the invoicing of Cost of Non-Quality to suppliers (CONQ)
• Organize supplier retrofits and remedial actions, including storing of vendor work reports and validations.
• Challenge suppliers to react quickly and correctly identify and rectify root causes of non-conformities to prevent recurrence
• Ensure effective Supplier’s waivers management for the Site
• Ensure daily meetings and routines to set priorities and manage daily workload
• Manage hierarchically the SQ Serial, Incoming Inspection and Supplier Quality Warranty teams
• Accountable of the performance management cycle of his/her team
• Prepare and provide the Site SQ Serial reporting based on defined KPI’s and animate teams and suppliers to reach assigned targets
• Manage Supplier Quality Performances
• Prepare Reports and supplier Quality Reviews for top level management on top quality issues and action plans including managing the red, yellow status of suppliers with ongoing quality issues
• Ensure proper Supplier Quality risk management and deploy dedicated mitigation plans
• Maintain and publish KPIs and identify opportunities for performance improvement.
• Lead Return of Experience activities on his/her scope of work.
• Contribute to site quality continuous improvement program
• Prepare and participate in Process reviews, internal/external audits and Continuous Improvement roadmaps
• Ensure the strong integration of Return of Experience (REX) to the SPQD teams for next projects

Minimum Requirements

• Engineering degree or related degree
• 10 years’ experience in an Engineering discipline and or Quality
• Quality tools experience
• Processes knowledge on Quality at industrial level
• 5 years or more of people management experience
• Autonomous
• Ability to work in a matrix organisation
• Analytical ability