Student Accounts Administrator: Finance-Student Fees at University of Fort Hare

The University of Fort Hare is a vibrant, equitable and sustainable African University, committed to teaching and research excellence at the service of its students, scholars and the wider community. The University of Fort Hare seeks to appoint appropriately qualified and experienced candidates for a vacant post in Finance Department(Student Fees Section):
MINIMUM REQUIREMENTS AND COMPETENCIES:

QUALIFICATION

• Bachelor of Commerce in Accounting

EXPERIENCE

• 1 Years’ experience in a student finance division at a Higher Education Institution
• Knowledge of ERP System
• Good interpersonal as well as sound communication skills
• Added Advantage: Working knowledge of ITS (Student Debtors Sub System).

Responsibilities Include:

• Accurate processing of payments received from debtors.
• Attend to students’ enquiries within 48 hours of queries being received.
• Process refunds in line with the policies and procedures
• Adherence to all procedures and policies of the Student Accounts Office
• Maintain customer service in line with the service charter of the unit.
• Coaching and mentoring of interns assigned to the unit.
• Perform any other duties as directed by supervisors.