Software Development Team Lead (Engagement) at DigiOutsource

Purpose of the Role:

The Team Lead will be required to effectively lead and execute the Development portfolio and related activities within the iGaming Experience Team. This is a key role for the business that requires an entrepreneurial individual who is able to direct software development activities in all aspects of the SDLC (QA + DEV) and will gain much satisfaction from solving a wide variety of challenging problems while playing a pivotal role within a small and focused team. The successful candidate will report to the Product Delivery Manager.

Duties include, but not limited to:

Operating Duties

• Management of a team including recruitment, appraisals, allocation of duties and other related management functions.
• Management of the technical execution of the solution.
• Focus is the integrity of the systems with regards to quality, stability and scalability.
• Deal with internal Clients on a technical level.
• Maintenance of current systems and the development of new systems (web/other) using available and new technologies as they become available.
• Ensure the team follows change management and adheres to SOX controls in place.
• Ensure a proper the balance between Product Ownership and Software Development.
• Protect the team by ensuring stress levels are managed and personal impediments do not affect delivery.
• Support team building and team development by utilizing the abilities and skills of individuals and fostering a feedback culture.
• Address team needs efficiently and effectively and expedite communication strategies to ensure impediments are resolved quickly.
• Coordinate the onboarding process for new starters.
• Work closely with Product Owners, Tech Lead and Dev Ops to ensure all aspects of software product requirements are covered.
• Allocation of developers in accordance with the backlog prioritization.
• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.
• 1-to-1s with everyone in the team on a monthly basis.
• Grow team competency on a business and technical level, individually and as a collective.
• Interviewing of candidates, both internal and external for QA and Dev.
• Creating a career growth plan for each member of the team using the skills assessment process.
• Conduct performance reviews for all team members.
• Roll out new processes and tools that will improve work processes within team.
• Maintain healthy group dynamics and creating a positive, delivery focused team culture
• Be the face of the team, accepting accountability for the team’s delivery.
• Ensure that the team delivers high quality products within agreed upon time frames.
• Prepare QA testing strategy relating to planning, design, implementation, execution and exit reporting.
• Ensure developer and tester collaboration in order to deliver the best quality product possible.

Support to Product Delivery Manager

• Assisting the Product Delivery Manager to ensure the knowledge sharing and flow of information is actively happening throughout the team, as well as providing technical guidance and mentoring developers.
• Understand the vision with the Product Delivery Manager and continually drive the vision within the team by creating goals and ensuring that they are met.
• Remove impediments where possible and to raise the ones you can’t to the Product Delivery Manager and ensure they are dealt with.
• Report on all aspects of team dynamics; growth, project progress, recruitment needs and other team needs.
• Ensure that relationships with other teams are smooth and that in all aspects processes and expectations are well defined.
• Assist the Product Delivery Manager in the selection of new Recruits.
• Keep the Product Delivery Manager informed of product delivery issues and risks.

Duties to Engineering Team

• Ensure that deployed solutions operate according to architectural specifications.
• Taking responsibility and ownership of implementation of best practices, coding standards and relevant methodologies with the guidance of the Architecture, Engineering & Dev Ops Team.
• Responsible for the communication and enforcing of the coding standards through methods such as CI and Code Reviews.
• Facilitate time allocation for developer up-skilling via Tech Lead, Architecture or consulted teams.

Support to Product Owner

• Assist in the adoption and nurturing of Scrum methodology in the team; creating an iterative and “Agile” culture.
• Ensure that the team is working accordingly to the backlog priority.
• Assisting to ensure all projects are tracked and delivered upon customer expectations and within required timelines.
• Assist the product owner in ensuring all individuals are properly briefed on project requirements.
• Keep the product owner informed of task accomplishment, issues, risks and status.
• Ensuring the team commit only to what they can achieve within a sprint based on the teams known velocity.

Essential Criteria:

• At least 5 years technical experience as part of a Software, BI or technical Development team.
• At least 5 years professional experience as part of a Software team.
• Previous leadership experience (12 months minimum).
• Strong interpersonal skills 
• Strong time management, planning and communication skills 

Desirable Criteria:

• Degree, diploma relating to either IT or Finance. Relevant experience will also be considered.
• Hands-on professional Software Development or Quality Assurance experience.

Person Specifications:

• Adaptability / Flexibility
• Accountability and Execution
• Decision Making
• Interpersonal Skills
• Management, Motivation & Leadership
• Problem Solving
• Planning & Organising
• Stress Tolerance
• Teamwork
• Time Management
• Commitment and Effort
• Control And Efficiency
• Customer Focus
• Initiating Action
• Resilience
• Conflict Resolution
• Stakeholder management