Current Vacancies at Virgin Active South Africa

Job Description

Your Purpose...

• Do the best work of your life by enabling experiences that help people live an active life
• This role is responsible for all aspects of the operational and financial performance of the club, including income statements, sales retention, brand standards and people management.

Your Duties and Responsibilities...
Financial Management

• Ensuring that the club operates as a profitable business, ensuring Revenue and EBITDA growth for the club.
• Manage club operating expenses through P&L management.
• Manage according to company standards to reduce risk (salary requirements, Audit reports, etc.)

Facility Management

• Manage Operations and Health &Safety and ensure procedures are followed according to the standards set by the business.
• Manage and oversee maintenance and utilities effectiveness and costs.
• Ensure that the facility provides a holistic wellness experience, through ensuring effective maintenance of the club.

People Management

• Responsible for the recruitment, development, and training of staff.
• Ensure all information is communicated effectively to all club staff.
• Implement and ensure the adherence to required policies, procedures, and systems.
• Implement and ensure affective management of performance across departments.
• Implement and ensure the adherence to required IR policies and procedures.

Service Experience

• Ensure our members experience exceptional service within our facility.
• Implement and sustain a strong member focus.
• Provide solutions to members on queries and complaints in line with the company policy.
• Ensure excellent customer service according to the brand standards.

Competitor Analysis

• Understand how to mitigate competitor risk.
• Conduct regular analysis of the competitor landscape.
• Notify senior management of potential risk.

Our Minimum Requirements...

We can't live without...

• Matric or equivalent NQF level 4 is essential.
• Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills; or must have been the 2IC to a Club General Manager.
• Must have successfully completed the internal Learn to Fly programme.
• Must be financially proficient and have a good financial acumen.
• Must have a business owner approach.
• Must have a solid understanding of the market, with good insight into the competition.
• Must be able to manage multiple priorities.
• Good customer relations and interpersonal skills.
• A solid understanding of People/HR procedures which includes recruitment, people development, people relations, performance management and coaching skills.
• Proven track record working within an ever changing and pressurized environment.

We’d like you to have…

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have…

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

go to method of application »

Job Description

Your Purpose...

• Do the best work of your life by enabling experiences that help people live an active life
• This role is responsible for all aspects of the operational and financial performance of the club, including income statements, sales retention, brand standards and people management.

Your Duties and Responsibilities...
Financial Management

• Ensuring that the club operates as a profitable business, ensuring Revenue and EBITDA growth for the club.
• Manage club operating expenses through P&L management.
• Manage according to company standards to reduce risk (salary requirements, Audit reports, etc.)

Facility Management

• Manage Operations and Health &Safety and ensure procedures are followed according to the standards set by the business.
• Manage and oversee maintenance and utilities effectiveness and costs.
• Ensure that the facility provides a holistic wellness experience, through ensuring effective maintenance of the club.

People Management

• Responsible for the recruitment, development, and training of staff.
• Ensure all information is communicated effectively to all club staff.
• Implement and ensure the adherence to required policies, procedures, and systems.
• Implement and ensure affective management of performance across departments.
• Implement and ensure the adherence to required IR policies and procedures.

Service Experience

• Ensure our members experience exceptional service within our facility.
• Implement and sustain a strong member focus.
• Provide solutions to members on queries and complaints in line with the company policy.
• Ensure excellent customer service according to the brand standards.

Competitor Analysis

• Understand how to mitigate competitor risk.
• Conduct regular analysis of the competitor landscape.
• Notify senior management of potential risk.

Our Minimum Requirements...

We can't live without...

• Matric or equivalent NQF level 4 is essential.
• Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills; or must have been the 2IC to a Club General Manager.
• Must have successfully completed the internal Learn to Fly programme.
• Must be financially proficient and have a good financial acumen.
• Must have a business owner approach.
• Must have a solid understanding of the market, with good insight into the competition.
• Must be able to manage multiple priorities.
• Good customer relations and interpersonal skills.
• A solid understanding of People/HR procedures which includes recruitment, people development, people relations, performance management and coaching skills.
• Proven track record working within an ever changing and pressurized environment.

We’d like you to have…

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have…

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

go to method of application »

Job Description

Your Purpose...

• Do the best work of your life by enabling experiences that help people live an active life
• This role is responsible for all aspects of the operational and financial performance of the club, including income statements, sales retention, brand standards and people management.

Your Duties and Responsibilities...
Financial Management

• Ensuring that the club operates as a profitable business, ensuring Revenue and EBITDA growth for the club.
• Manage club operating expenses through P&L management.
• Manage according to company standards to reduce risk (salary requirements, Audit reports, etc.)

Facility Management

• Manage Operations and Health &Safety and ensure procedures are followed according to the standards set by the business.
• Manage and oversee maintenance and utilities effectiveness and costs.
• Ensure that the facility provides a holistic wellness experience, through ensuring effective maintenance of the club.

People Management

• Responsible for the recruitment, development, and training of staff.
• Ensure all information is communicated effectively to all club staff.
• Implement and ensure the adherence to required policies, procedures, and systems.
• Implement and ensure affective management of performance across departments.
• Implement and ensure the adherence to required IR policies and procedures.

Service Experience

• Ensure our members experience exceptional service within our facility.
• Implement and sustain a strong member focus.
• Provide solutions to members on queries and complaints in line with the company policy.
• Ensure excellent customer service according to the brand standards.

Competitor Analysis

• Understand how to mitigate competitor risk.
• Conduct regular analysis of the competitor landscape.
• Notify senior management of potential risk.

Our Minimum Requirements...

We can't live without...

• Matric or equivalent NQF level 4 is essential.
• Previous managerial experience at Club General Manager level with a successful track record coupled with strong leadership skills; or must have been the 2IC to a Club General Manager.
• Must have successfully completed the internal Learn to Fly programme.
• Must be financially proficient and have a good financial acumen.
• Must have a business owner approach.
• Must have a solid understanding of the market, with good insight into the competition.
• Must be able to manage multiple priorities.
• Good customer relations and interpersonal skills.
• A solid understanding of People/HR procedures which includes recruitment, people development, people relations, performance management and coaching skills.
• Proven track record working within an ever changing and pressurized environment.

We’d like you to have…

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have…

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

go to method of application »

Your Purpose...

• The System Analyst will play a critical role in maintaining and enhancing our systems and ensuring seamless operations within the Service and Operations department. This role involves supporting our Membership Management System, D365 Finance and Operations, and integrations with banks, payment gateways, and other third-party solutions. The System Analyst will be responsible for providing Level 2 (L2) and Level 3 (L3) support and addressing various tasks as requested by the department to support our wellness company's objectives.

Your Duties and Responsibilities...

System Maintenance and Support:

• Maintain and support the Membership Management System.
• Maintain and support D365 Finance and Operations.
• Manage integrations with banks, payment gateways, and other third-party solutions.

L2 and L3 Support:

• Provide L2 and L3 support for systems within the Service and Operations team.
• Troubleshoot and resolve system-related issues promptly to minimize downtime.

Operational Support:

• Respond to and resolve issues as requested by the Service and Operations department.
• Collaborate with other teams and stakeholders to ensure system efficiency and performance.
• Participate in system upgrades, patches, and enhancements.

Additional Duties:

• Assist with any other tasks or projects as assigned by the Head of Service and Operations.
• Stay updated on industry trends and technologies to continuously improve system performance and user experience.

Our Minimum Requirements...

We can’t live without…

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a System Analyst or similar role.
• Strong knowledge of Membership Management Systems and D365 Finance and Operations.
• Experience with integrating banks, payment gateways, and other third-party solutions.
• Proficiency in running and managing Debit Order processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

We’d like you to have…

• Experience with system integration and migration.
• Working knowledge and skill on database management and SQL (MySQL, SQL Server)
• Knowledge of ITIL practices and principles.
• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We'd love you to have

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

go to method of application »

Job Description

Your Purpose...

• At Virgin Active, ensuring the security of our digital realm is not about protection, but also empowerment. As our Security Analyst, you will be on the front lines of the digital battleground, using your extensive skill set to not just thwart threats but to enhance our technological prowess. Working closely with the Head of Cyber Security, your expertise will be crucial in strengthening our vast architecture and ensuring the sanctity of our cloud assets.
• As a Security Administrator at Virgin Active, you will play a key role in safeguarding our digital assets. Reporting directly to the Head of Cyber Security, you will be responsible for the day-to-day security operations, particularly in a Microsoft-based environment. If you’re passionate about cybersecurity, thrive in a fast-paced environment, and are eager to contribute toward delivering a world-class experience for our members, this role is for you.
• Vision meets action: Defend our digital dominion, ensuring each byte and pixel remains under our vigilant guard.
• Unite and conquer: Partner with cross-functional teams, weaving a tapestry of security measures that is both intricate and robust.

Your Duties and Responsibilities...

• Microsoft Maestro: Dive deep into Microsoft 365, leveraging your expertise in tools like Defender and Sentinel, to ensure an iron-clad security framework.
• Responsible for ensuring security tools and technologies are optimised and functioning correctly.
• Assist in implementing new security technologies, particularly in the Microsoft domain.
• Actively manage vulnerability scans and assessments.
• Monitor and handle day-to-day security operations.
• Conduct regular security compliance reviews.
• Collaborate with various departments across the business to assess, record, and manage security risks.
• Assist in maintaining and updating the security risk register.
• Licensing Luminary: Navigate the intricacies of Microsoft licensing, ensuring we're always in compliance and optimised for our needs.
• Firewall Frontliner: Manage and optimise firewall configurations, with a specialised focus on Cisco Meraki, FortiGate, and OPNsense.
• Azure Artisan: Script solutions in Azure, understanding and implementing security services, setting up VNet peers, and defining NSG rules.

Our Minimum Requirements...

We can’t live without… 

• 3 - 5 years in cyber security with very strong experience and focus on the tools and platforms mentioned.
• Achieved mastery with Microsoft security technologies, including Azure Security Center, Microsoft Defender for Endpoint, Sentinel and Microsoft 365 Security Compliance.
• A comprehensive understanding of Microsoft licensing.
• Azure Adeptness: Proven ability to script in Azure with a sound grasp of Azure Security services like setting up VNet peers and NSG rules.
• Collaborative Character: Ability to work harmoniously with various teams, especially under the guidance of the Head of Cyber Security.
• Coding Capabilities: proficiency in at least one programming or scripting language like PowerShell. Ability to perform tasks via Azure CLI.

 We’d like you to have…

• Certification Commitment: Relevant certifications in IT and cloud e.g., Microsoft Security, AWS, CompTIA Network+.
• Cyber security certifications such as CompTIA Security+, CEH, or equivalent is strongly desired.
• A bachelor's degree in computer science, Cyber Security, or a related field is desirable.
• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action Orientation

We'd love you to have...

• Firewall Familiarity: Hands-on experience with firewall management tools, particularly Cisco Meraki, FortiGate, and OPNsense.
• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

go to method of application »

Job Description

Your Purpose...

• Build and maintain good relationships with our landlords and councils by ensuring all contractual obligations are accurately and completely recorded and met on a timely basis. 

• Provide support to the national property asset manager through financial analysis and landlord reconciliations.

Your Duties and Responsibilities...

• Ensure that all landlord accounts are up to date and all agreed terms have been complied with.
• Prepare and complete the monthly landlord payments file, together with summary and performance against budget.
• Ensure that all landlords are paid by the 1st working day of the month in accordance with the lease agreement.
• Communicate effectively to all relevant internal stakeholders all long outstanding amounts charged or where amounts charged are not in accordance with the lease agreement.
• Ensure that all monthly payments and remittances are delivered to landlords.
• Review rates calculations ensuring that rates charged are agreed to property valuations, as well as being calculated and charged as per the lease contract.
• Ensure that appropriate property related accruals are recognised where the obligation may exist;
• Continually liaise with the legal team and the national property asset manager to ensure that all contract changes, settlement agreements or any other obligations that may arise are identified and recognised appropriately.
• Ensure that the rental database is kept up to date and the rent recorded is agreed to a signed lease agreement.
• Together with the utilities administrator, ensure that all utilities charged by landlords and councils are appropriately approved and paid on time.
• Maintain the landlord tenant installation recovery reconciliation and ensure that all landlords are invoiced on time and in line with the lease agreement.
• Where there is a landlord tenant installation contribution, ensure that the related club capital expenditure is correctly allocated to and reconciled within the landlord tenant installation recovery account.
• Ensure the timely recovery of landlord tenant contributions invoiced.
• Participate in and contribute to the completion of the annual IFRS 16 calculations.
• Participate in and contribute to the monthly analysis of property rent, electricity, water and rates.

Our Minimum Requirements...

We can't live without... 

• Experience in a similar role
• A BCom degree
• Proficient, effective and timely communication
• High attention to detail
• Complete, accurate and proper record keeping
• Analytically strong
• Good understanding of lease agreements

We’d like you to have…

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have…

• Previous experience focused on analysis, payment and reconciliation of property costs.
• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)