Senior Specialist: Business Development (Hyundai Head Office) at Motus Holdings Limited

Specific Role Responsibilities

Process

• Actively identify and pursue new business opportunities in order to ensure the acquisition of new business.
• Appoint and identify new business and franchise opportunities.
• Build and maintain a sufficient and adequate new business pipeline in order to achieve revenue budgets.
• Conduct research and gather data to provide input to operational reporting and decision making processes.
• Conduct research to identify new opportunities/technologies which could result in better operational processes.
• Define standard operating procedures (SOPs).
• Maintain records of customers, accounts, and other prospect customers to enhance sales opportunities.
• Manage customer pricing to achieve maximum profits.
• Manage customers, commercial and key accounts through timely follow-ups.
• Provide specialist advice to enable planning for value-added process improvements, initiatives and services.
• Provide specialist advice to identify and develop solutions to improve quality of processes and services

Finance

• Achieve organisational revenue targets.
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.
• Negotiate customer pricing within set guidelines to maximize profitability.

Client

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Build and maintain relationships with clients, and internal & external stakeholders in order to meet revenue budgets.
• Build sustainable relationships with customers that contribute to a culture of customer service excellence.
• Manage all customer communication including resolving queries and all other customer related issues with in the required time frames
• Resolve customer/client problems with the necessary discretion and guidelines.

People

• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to company values.
• Participate and provide expertise to a culture of work centric thinking, productivity, service delivery and quality management.
• Participate in forums/discussions that positively contribute to knowledge improvement.
• Provide advice and support with the management of change and offer operational support where required.

Qualifications and Experience

• Advanced diploma in Business Studies
• MBA in International Business Management advantageous
• 3-5 years of experience in a similar environment, of which at least 1 - 2 years' specialist experience