Senior Administration Manager, Diners Club at Standard Bank Group

Job Description

Strategically support the Diners Club CVP across the corporate, travel & Bank segments to achieve Acquisition, Retention, Risk, Compliance, and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholders. Manage the Corporate and Merchant admin service support teams

Qualifications

Minimum Qualifications
Type of Qualification: Diploma 
Field of Study: Business Commerce

Experience Required
Relationship Management

• Solid understanding of a customer relationship environment with minimum 5 years’ experience Of customer service support execution and people management. Advantageous experience in financial services or card and payments environment.
• Experience in Merchant services and People Management. 

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Checking Details
• Conveying Self-Confidence
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Data Management 
• Business Administration Skills
• Product Knowledge 
• Process Auditing