RMA Specialist - CashMaster, Waltloo at Fidelity Services Group

About the Job

• The above position is vacant at CashMaster in Waltloo, reporting to the RMA Manager CashMaster
• Repair PCB Boards and other electronic parts, checking of quality, workmanship and meeting deadline. Making sure all paperwork/ QC papers are done and up to date.

Minimum Requirements:

• Matric / Grade 12 / National Senior Certificate
• Technical / Electronics understanding
• Minimum five years’ experience within a manufacturing environment
• Understanding of accounting processes and procedures
• Strong oral and written communication skills
• Ability to work under pressure and meet targets and deadlines
• Able to work effectively in a complicated environment with minimal management guidance/supervision
• Good analytical and problem solving ability

Key Performance Areas: (not totally inclusive)

• Fault finding on faulty stock/ PCB
• Repairing & testing faulty parts/ PCB
• Monitor quality of workmanship
• Ensure all PCB are repaired on required time
• Programming on Trays
• Good use of multi-meter
• Stock control
• Investigate problems occurring and report on findings
• Weekly cycle count
• Ensure compliance to group policies
• Quality control, reporting and analysis

Core Competencies

• Demonstrates integrity by modelling CashMaster’ s values and ethical standards
• Strong analytical skills
• Consistently approaches work with energy and a positive, constructive attitude
• Builds strong relationships with the team
• Remains calm, in control and good humoured even under pressure
• Ability to advocate and provide policy advice
• Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective team work, collaborative behaviour and team spirit
• Excellent communication
• Ability to multi-task and prioritize work schedules

Skills

• Understanding of electronics
• Fault report
• Electronic fault finding
• Communication
• Critical thinking
• Problem solving
• Team work