Regional Field Staff Manager at Apple

Key Qualifications

• Exceptional at building effective teams at all levels in dynamic, fast paced organisations and developing and championing talent to support business growth.
• You are passionate, approachable and know how to connect with customers to deliver outstanding customer experience.
• Apple does not cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day.
• You know yourself, open to their feedback and relate well to all kinds of people. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win.
• You believe that communication is key to success. You actively listen and discuss the possibilities with customers and teammates alike.
• You know how to build advocacy with store staff and key partners within the store through communication, collaboration and training. You build excitement and support for the brand with partner staff.
• There are many moving parts in an organization and navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition.

Description

• You will lead and inspire a diverse team of field sales employees who work in Apple Reseller Shops. You are responsible for the sales performance, customer experience, quality and advocacy at our reseller partners.
•  You have a strong understanding of the competitive landscape, commercial drive and outstanding interpersonal and influencing skills. 
•  You are a strong leader who is passionate about Apple and influences the team and the partner to drive sales opportunities and elevate customer experience the Apple way, where the customer is surprised and delighted in every interaction with Apple products.
•  Bridging the worlds of field and corporate, you combine vision with field execution to contribute to the future success of Apple and our channel partners.

Education & Experience

• Bachelor Degree preferred.

Additional Requirements

• Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity.