Receptionist - Umhlanga at Hollywoodbets

 You Bring:

• Competent in MS Office products.

A bonus to have:

• Reception/Office Administration Certificate.
• Minimum 2-5 Years of Administrative/Clerical Experience.
• Minimum 2-5 Years of Reception and Switchboard Experience.

What You’ll do for the Brand:
Operational Duties

• Greet incoming guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room and announce them appropriately to the relevant team members.
• Tend to special needs guest needs and requests.
• Answer and direct any incoming calls while providing basic information when needed.
• Ensures the building is always in a presentable and good condition daily and reports any maintenance related issues to the Office Administrator.
• Ensure that housekeeping maintains a safe and clean reception area (including the reception toilet).
• Ensure TV and light under reception desk are switched off before leaving.
• Ensure that the TV is operational during work hours.
• Assists in the purchase of office and production supplies, materials, equipment and services in accordance with company purchasing policies and budgetary restrictions.  
• Assists in coordinating the maintenance of office and building equipment.  
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations, keeping records of stock issued.  
• Maintains and updates filing system for the department. Retrieves information from files when needed.  
• Performs other ad hoc tasks and projects as directed by the Office Administrator.  
• Ensure punctuality by being on duty for timeously between 7h30 – 17h00.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone.

People

• Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with the Office Administrator. Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Sustainable morale and team building initiatives.
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• At least one year of previous experience in office and operations administration.
• Proficient in reading and writing English, comprehending and following verbal and written instructions, and using simple math.  
• Proficient with using a PC in a Windows environment.  
• Proficient with Microsoft Outlook, Word & Excel.
• Two years of experience in building and facilities administration (advantageous).