QA Engineer III (Digital Commerce) at Shoprite Group of Companies

Purpose of the Job    

• Identify opportunities for automation within software processes.
• Design and execute QA tests using scripts that automatically test functionality.
• Run tests for databases, systems, networks, applications, hardware and software.
• Identify bugs and quality issues in development, service or business processes.
• Install applications and databases relevant to automation.
• Collaborate with other business units to understand how automation can improve workflow.
• Gather requirements from clients, customers or end-users to develop the best automation solutions

KPA 1: Test case generation and review

• Identify what to test by translating functional and business requirement specifications into testable test plans and test cases.
• Identify and document key test scenarios.
• Document or automate the test cases.
• Determine the prerequisites.
• Determine the test criteria.
• Record the expected results.
• Review final test cases with test lead.
• Obtain sign-off.

KPA 2: Test prerequisites compilation

• Identify required test materials.
• Obtain test material, e.g. test data.
• Identify the required test environment.
• Ensure test environment setup, e.g. test server access and test logins.
• Prepare test results pack for results recording and sign-off.

 KPA 3: Test execution and recording

• Follow the written test case/ specification or execute the automated scripts / test suites
• Record test results.
• Compare actual results against expected results or review automation run results and debug any script failures
• Record pass/fail status of each test case.
• Report, record and assign defects identified.
• Retest / rerun and update on fixed defects.
• Execute / run regression tests.
• Maintain the test environments.

KPA 4: High quality and accurate maintenance of the test packs

• Understand the application under test and ensure that it meets the necessary expectations as defined by business.
• Ensure Quality Assurance of all testing activities.
• Maintain test documentation to reflect current system operations. Identify opportunities for continuous improvement.
• Support improvement of testing process and initiatives.
• Continued maintenance and upkeep of the automated scripts

KPA 5: Test status updates

• Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.
• Inform management of any negative trends in the quality of software in preand post-production.
• Provide estimates and feedback to the Team Lead for project scheduling purposes.
• Ensure effective communication with key stakeholders.
• Prepare and maintain test tracking report.

KPA 6: Test closure activities

• Ensure test completion no outstanding high risk issues, defects have been fixed and retested or deferred or accepted as permanent restrictions.
• Handover test artefacts to people who need it in the future, e.g. maintenance or support teams.
• Participate in project retrospectives and contribute and document lessons learned
• Archive test work products, like test results, test logs, test status reports etc.

Qualifications    

• Formal Education Grade 12
• Diploma or Degree qualified (IT or related technical)
• ISTQB Foundation Level desirable
• ISTQB Agile desirable

Experience    

• Manual testing experience 2-3 years
• SQL experience 2-3 years
• Automation scripting experience 5-7 years
• Testing in a retail / financial sector 1-2 years
• SAP Retail testing experience 2-3 years desirable
• Testing in an Agile environment 1-2 years desirable

Knowledge and Skills    

• Knowledge of functional testing, system testing, integration testing, regression testing, automation scripting and execution 5-7 years
• Knowledge of systems testing, integration testing 2-4 years
• Knowledge of non-functional testing – performance testing 2-3 years
• Knowledge of non-functional testing – security testing 1-2 years desirable
• Knowledge of non-functional testing – usability testing 1-2 years desirable
• Build enhancements to test frameworks increasing speed and productivity 5-7 years
• GUI/API automation/performance solutions using different tools 
• Refinement of automation/performance tech methodologies and approach
• Innovate solutions and idea improving SQA processes
• Define metrics and measurements to evaluate automation/performance effectiveness
• Analysis, design and implement automation/ performance solutions
• Assist with the facilitation of project workshops and scoping sessions
• Compile automation task or project estimations
• Pilot and demo bespoke automation/performance solutions
• Provide coaching and development opportunities for junior test team members
• Develop, Train and lead junior team members in automation testing methods and best practices
• Prepare Reusable functions, which improve the robustness, re-usability, and maintainability of their test scripts.
• Influence the direction of the automation effort, and its schedule and prioritization
• Respond to technical issues to resolve and follow up
• Collaborate with other IT and application resources and teams
• Collaboratively work with the rest of the QA team to refine quality assurance practices and technique within the greater team 5-7 years
• Work with the support team to interpret and implement quality assurance standards for the context of the project or BAU ticket
• In sprint / release automation
• In sprint / release manual testing if automation is not possible
• Pair / collaborative testing with the developers in the support team
• Continually evaluate the adequacy of quality assurance standards in their projects
• Devise sampling procedures and directions for recording and reporting quality data
• Review the implementation and efficiency of quality and inspection systemsDocument internal audits and other quality assurance activities
• Investigate customer complaints and non-conformance issues
• Collect and compile statistical quality data
• Analyse data to identify areas for improvement in the quality and automation capabilities
• Develop, recommend and monitor corrective and preventive actions
• Prepare reports to communicate outcomes of quality activities
• Identify training needs and organize training interventions to meet quality standards
• Coordinate and support on-site audits conducted by external providers
• Evaluate audit findings and implement appropriate corrective actions
• Monitor risk management activities Assure ongoing compliance with quality and industry regulatory requirements
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality

Testing and automation types: 5-7 years

• Integration testing, UI, E2E, API, REST, Device testing

Automation Tools:

• UFT, Selenium, Postman, Appium, Mobile Centre, SoupUI

IDE’s:

• Eclipse, IntelliJ

CI Tools:

• Jenkins, Bamboo etc.

Build Tools:

• Maven

Version control tools:

• GIT, Bitbucket

Management Tools:

•  JIRA (Zephyr), QC / ALM

Other Tools:

• NewRelic, Load Runner, NeoLoad, JMeter

Development languages:

• Java, C#, SQL, Python
• Experience of testing using test management tools such as QC / Zephyr 1-2 years