Product Mgr Savings & Investments at Nedbank

Job Purpose

• To manage a portfolio of products in order to meet customer requirements profitably; aligned with the strategy of the bank.

Job Responsibilities

• Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
• Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
• Monitor for continuous improvement by observation, analysing data and providing ongoing feedback.
• Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
• Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
• Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
• Identify the business issue by observation; analysing management reports and requests from EXCO.
• Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
• Set expected performance output by meeting and agreeing with management.
• Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
• Manage internal and external stakeholders by regular meetings and agreeing deliverables.
• Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
• Build trusting relationships with stakeholders by open communication, conducting one-on-one meetings and accepting their input.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
• Ensure that product adheres to all compliance and operational risk and security standards by following the legal; risk and compliance governance processes.
• Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
• Create cost efficiencies through product or process innovation.
• Operate within the SAFE methodology requirements.
• Ensure projects are delivered according to NWOW (new ways of work) and Agile principles.
• Provide support to backend systems for all product requirements and releases.
• Contribute to business deliverables and objectives as part of enterprise Managed Evolution (ME) projects. 

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant post grad qualification

Essential Certifications
Industry/ Product specific
Minimum Experience Level

• 3 -5 years relevant experience in product management
• Agile experience/exposure advantageous