Product Delivery & Program Manager at PayFast

About you

• As Program Manager, you will work closely with various cross-functional teams including Sales, Product, Marketing, Operations and Engineering to drive and manage the plan for developing and delivering new initiatives. You will be responsible for managing complex cross-functional initiatives and contribute heavily to driving the delivery and Go to Market planning.
• You’d love working with us If you thrive working in a fast-paced environment helping meet the demands of our rapid growth. You will be involved in expanding our existing payment platform and supporting software and building new and exciting features and applications relating to payments, online commerce, fraud detection and security. 

You’ll fit in perfectly with our culture if you:

• Get energised by a fast-paced environment
• Cherish a good work-life balance
• Are adaptable and don’t mind a bit of chaos now and again
• Regard collaboration as an essential part of getting the job done
• Pride yourself as being a self-starter who doesn’t lack motivation
• Don’t need to be micromanaged
• Take feedback well and use it for self-improvement
• Welcome change and new ideas
• Value the importance of diversity

What you'll be doing

• Drive end-to-end cross-functional planning, workflow, and resourcing of multiple initiatives in support of project delivery
• Establish, align and track plans, scope, execution, and dependencies across teams to ensure effective, on-time project delivery using agile cadence.
• Ensure that managed ‘sub’ projects and results are delivered according to plan and that the appropriate methodologies are in place to monitor and report on project
• Drive communications with internal and external teams regarding project status to obtain feedback and approval on project deliverables and timelines
• Proactively identify, assess and mitigate risks and issues across teams and ensure risk/issues are being resolved
• Manage stakeholder/customer expectations by defining processes, SLAs, and tools to establish a productive and healthy working environment
• Continuously assess, recommend and optimize Program Management processes, systems, and tools for consistent and effective product delivery
• Leverage hard and soft skills to influence participants of all levels towards project goal(s)
• Partner with Product Managers, Engineers and Engineering leaders to maintain our roadmap, setting appropriate expectations
• Communicate program risks to senior management, and be able to articulate options and recommendations.
• Plan and track execution according to strict deadlines and budget and report to senior stakeholders on project financials

What you'll need

•  5+ years’ experience in product, program or project management in an agile environment, preferably in product development environment
• Excellent organizational, communication presentation and interpersonal skills
• Proficiency working in complex, cross-platform, cross-functional environments
• Proven expertise in various SDLC approaches, project and change management
• Strong analytical skills
• Demonstrated proficiency in team leadership, decision making and presenting to large groups
• Knowledge and practice of Agile Scrum methodologies, experience as a scrum master a plus
• Ability to prioritize to utilize common program management/agile tools (e.g. confluence, jira) to excel and adjust in a fast paced environment
• Flexible, proactive and self-motivated with strong personal ownership of problem resolution
• Ability to multi-task under pressure and work independently with minimal supervision
• Ability to prioritize when under pressure
• Results driven discipline.
• Highly collaborative team player with a positive attitude
• Excellent communicator (written and verbal, formal and informal)
• Demonstrated ability to manage and coordinate multiple simultaneous complex projects keeping teams accountable for both deliverables and process
• Innovative and demonstrates thought leadership
• Experience in working effectively with global, cross-functional teams, experience working in Agile