Product Manager at Nedbank

Job Purpose

• To manage a portfolio of products, ensuring the successful development and delivery of high-quality products that meet customer requirements profitably.

Job Responsibilities

• Contribute to the product vision in collaboration with the product team.
• Define the scope to be delivered in alignment with the product vision. 
• Identify; understand and agree the direct and indirect impact of business initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
• Ensure that the right solutions are built in the right way through collaboration with executives, senior stakeholders across business and technology teams and the agile team
• Have a clear understanding of the prioritized product features to be delivered between senior stakeholders, negotiating requirements and priority as necessary
• Monitor for continuous improvement by observation; analysing data and providing ongoing feedback. 
• Advocate the customer needs and priorities to the team in order to ensure the voice of customer is present in all sessions and delivery is aligned to customer needs.
• Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
• Identify business issues and provide innovative solutions through engaging with stakeholders, observation and analysing management reports.
• Support the team in producing the best product through domain knowledge, business insight, understanding product technology and technical dependencies.
• Identify cost/time/quality/risk aspects of business issues by investigating the business benefits or problems.
• Set expected performance output by meeting and agreeing with management.
• Defining key performance indicators and success metrics to evaluate the performance and the impact of the products based on data driven insights.
• Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
• Communicating progress, updates and challenges to stakeholders and ensuring transparency and alignment throughout.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction. 
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Grad Qualification

Minimum Experience Level

• 3 - 5 years relevant experience in product management.