PreOwned Sales Manager - MB Constantia Kloof at Motus Holdings Limited

Specific Role Responsibilities

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Qualifications and Experience

• Minimum Grade 12 (tertiary qualification in business management or sales and marketing preferable)
• Knowledge of Mercedes Benz processes and systems
• Minimum of 3- 4 years working experience in a sales environment
• Possession of a valid driver’s license.
• Proven track record in leading and managing people.
• Valid Driver’s License.
• Kerridge will be an added advantage.

Skills and Personal Attributes

• Sales skills, knowledge and experience.
• Assertive and outstanding interpersonal skills.
• Ability to work under and be results orientated.
• Ability to delegate, follow-up with a strong sense of duty towards customers.
• Financial understanding of business.
• Excellent product knowledge.
• Computer literacy.