People Operations Administrator (Maternity Reliever) at Lovisa

The People Operations Administrator will be responsible for:

• Maintain Master Data Sheet for new starters and exist for the countries under his/her responsibility.
• Responsible for Kronos uploads (contract changes, transfers, exits)
• Attend to the Region People mailbox and resolve queries.
• Ensure all increases/promotions for each country are applied on time in all relevant systems
• Ensure that the T&A system (UKG/LOLA/Futura) is maintained and compliant with Current statutory conditions and rates.
• Assist Payroll Manager in developing and improving payroll manuals for each market and ensure they are regularly maintained
• Adhere to the set payroll KPI’s
• Ensure all emails and Zendesk queries are responded to within a timely manner (48 hours)
• Ensure payroll defects are maintained at below 1%
• Assist with all relevant Department of Labour documentation upon termination of employees and Maternity Leaves.
• Attend to payroll queries from Retail team.
• Carry out any other duties assigned by the People Operations Manager or HR Director

To be successful in this role you will have:

• A minimum of 3+ years payroll experience
• Payroll and/or T&A experience
• Retail payrolls and/or T&A experience desirable
• Excellent Customer Service Skills
• Up to date knowledge of relevant legislation and statutory requirements
• Excel – Intermediate to Advanced level
• Good mathematical skills
• Windows and other Microsoft office Products
• Extra language desirable (French, German, Spanish, Italian, Polish, Dutch)

Skills, knowledge and personal qualities required:

• A sound commercial focus.
• Excellent oral and written communication.
• Demonstrate effective levels of innovation.
• Strong understanding of best practice systems, e.g. Payroll Systems and Kronos
• A conviction for disciplined payroll execution and related financial management.
• A capacity and desire to support peers in the wider team.
• Observe the human resource policies of the Company as varied from time to time
• All other duties as directed by the Company