Parts Supervisor - Boksburg at Barloworld Equipment

Key Output

• To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations.
• Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental financial targets.
• Lead and manage a parts process team using "Great People Management" principles, while following the BWE Leadership philosophy and demonstrating value driven leadership.
• Ensure the parts team works according to policies, principles and procedures of the parts department

Qualification, Experience and Competencies

• Grade 12 and a tertiary qualification would be an added advantage.
• Business development skills and knowledge.
• Track record leading people in a team-based/participative environment.
• Experience in managing a parts operation advantageous.
• Sound parts business acumen.
• Inventory Control.
• Warehouse experience.
• Parts Sales.
• Participative Leadership.
• Parts Management. Business Financials.
• MS Office Applications. Attention to Detail.
• Rule Orientation. Organizational Awareness.
• Communication. Analytical Ability.
• Teamwork. Product and System Knowledge.
• Customer Service Orientation.
• Networking / Liaison.
• 5+ Years’ experience in a supervisory role