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BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
Core Description
The Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving.
Key Deliverables / Primary Functions
Functional Skills
Qualifications
OR NQF 6: 3 year Diploma/ National Diploma in IT/Business/Commerce
OR NQF 4 (Grade 12)
Experience
Certifications / Professional Registration
None
Special Requirements/ Employment Condition
Willing to work long hours
24 Hours availability
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