Operational Risk Auditor = Cape Town CBD at Ignition Group

Description

 The detail

• Identify fraudulent activity that would lead to financial, operational, and business loss.
• A keen understanding of the business end to end process flow i.e., Sale to Activation (beneficial if you understand the Billing / Payment post sale procedure).
• Investigative nature.
• Implement processes and procedures to mitigate fraudulent activities.
• Develop and implement audit plans focusing on legal and regulatory compliance.
• Conduct comprehensive risk assessments to identify areas of potential legal exposure.
• Execute audits to assess the effectiveness of compliance controls and processes.
• Highlight areas of exposure to the Risk manager whilst providing insights around such risks.
• Prepare detailed audit reports outlining findings, risks, and recommendations.
• Document audit procedures and maintain accurate records of audit activities.
• Present audit findings to senior management and the board of directors.
• Assist in the development and implementation of compliance training programs.
• Recommend improvements to internal controls and risk management processes.
• Monitor the implementation of audit recommendations and corrective actions.
• Conduct follow-up audits to ensure compliance issues are resolved.
• Provide monthly overviews to the business at large.

Requirements

Desirable

• Matric.
• Knowledge of systems in the business.  
• Experience in working with Sales team leaders regarding performing accurate coaching and support to Sales experts specific to Quality.
• Experienced in support of new agents within the business by conducting audits on their performance.
• Knowledgeable of strategies that ensure fraudulent activity decreases in the business which results improve by driving key measurables.
• Able to conduct investigations so that gaps identified from a QRC perspective is fed back to the training department and manager.
• Able to make informed rulings on overall business

Are you this person?

• Do you have an enquiring mind and an eye for inaccuracies?
• Are you a person who pays careful attention to detail?
• Are you big on decreasing fraudulent activities within the business?
• Are you proficient in Microsoft office/PP and Excel?