Officer Revenue and Credit Management (Distribution) Westville at Eskom Communications

Minimum Requirements
  Qualification(s):

• National Diploma in Finance / Commerce / Accounting at NQF6 with 240 credits

  Related Minimum Experience:

• 3 years’ Experience in finance/customer service

Skills and Competencies
  Leadership

•   Team player
•   Motivating teams
•   Coaching
•   Mentoring
•   Developing

  Behavioral

•   Integrity
•   Honesty
•   Professionalism
•   Trustworthiness

  Knowledge

•   Value chain processes
•   Customer relationship management
•   Budgeting and planning
•   Low voltage maintenance and fault repair
•   Applicable safety training for supervisors
•   Operating regulations for high and low voltage systems
•   Business processes
•   Contract management
•   Metering and billing
•   Credit management directive/policy

  Skill

•   Valid driver’s licence
•   Communication
•   Planning and control
•   Computer literacy

Key Responsibilities

•   Manage credit revenue and management processes.
•   Supervise general activities.
•   Be accountable for customer data.
•   Handle generic service activities.
•   Build relationship between customers and Eskom via proactive interventions.
•   Manage measurement and meter related tasks.
•   Monitor vending and prepaid activities.
•   Manage quotations and connection services.