Officer, Fleet Sales Support at Standard Bank Group

JOB DESCRIPTION

To deliver real value and growth for Fleet Management at the various banking segment levels by driving the operations and integration of national strategic sales directives across the country.

QUALIFICATIONS

• To be the main point of contact for the customer and bank staff other than the BDO.
• Build, maintain and foster sound working relationships with the respective BDO’s, Relationship Managers, Sales Manager and clients
• Assist in resolving queries in respect of all business which includes although not limited to new business, documentation, compliance and administration issues
• Maintain and enhance relationships with internal and external clients.
• Joint responsibility to achieve annual Fleet targets with BDO.

ADDITIONAL INFORMATION

• Knowledge and understanding of Fleet Management, Banking Products, lending principles and banking procedures and services in the Fleet Industry.
• Minimum of three years experience in new business in Fleet Management, Vehicle Asset Finance or Standard Bank account support environment
• Computer literacy is essential, sales interaction skills, credit evaluation skills
• Good verbal communication, strong organisation skills, pays attention to detail, methodical, diplomatic, able to handle pressure/conflict, results-orientated, good numerical ability, people management skills, team player, able to retain optimism despite setbacks, self-motivated.
• An ability to manage work volumes, deal effectively with difficult customers on a daily basis and accurately formulating suitable solutions to these problems. Problems are of a routine basis and typically customer service related.