Office Coordinator - Johannesburg at Nedbank

Job Purpose

• To support business by ensuring relevant processes are administered in line with policies and standards whilst meeting business requirements. Manage the availability of office inventory and consumables to enable the fulfilment of business objectives.

Job Responsibilities

Financial

• Minimise financial and reputational risk by ensuring the accuracy of processing activities
• Execute on financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performance
• Execute on the identified client value chain improvements and minimise operational costs

Office Management

• Ensure the execution of accurate and timeous invoice processing and escalate exceptions for remedial action
• Support divisional executives and heads with finalization of travel and related activities
• Ensure the availability of office stationery and other consumables to support business objectives

Stakeholder Management

• Meet the internal and external client service standards by communicating with stakeholders accordingly and processing request and activities within agreed SLAs
• Build relationships to enable the effective negotiation with relevant stakeholders on behalf of the client to meet the client’s requirements in a mutually beneficial way.
• External & Internal stakeholder management through effective reporting, communication and responding to queries

Industry

• Keep abreast of legislation and other changes that impact on the role through relevant newsletters, websites and attending internal briefing sessions
• Drive performance against targets set for regulatory compliance, risk management/risk appetite, internal audit, market conduct and other business process obligations
• Ensure operationalisation & change management of industry, regulation, and compliance requirements

Risk, Internal Audit & Compliance

• Prevent and minimise risk by checking and validating activities according to policies and procedures
• Ensure relevant processes are administered by following procedures and timeously report discrepancies
• Accountability of Risk, Internal Audit and Compliance

Career Development

• Ensure continuous development and application of administration principles and methodologies
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management

Essential Qualifications - NQF Level

• Diploma
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 3-5 years in business administration

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Relevant system knowledge

Behavioural Competencies

• Adaptability
• Communication
• Collaborating
• Decision Making
• Stress Tolerance
• Work Standards
• Building Trusting Relationships
• Managing Work