Mr D - Point of Sale Integration Associate at takealot.com

Your responsibilities will include:

• Serve as the main point of contact for all Partner Point of Sale (PoS) requests
• Be the interface between external partners and the Mr D product and engineering teams
• Coordinate partner Point of Sale integration projects
• Proactively identify, manage, troubleshoot, and resolve integration issues
• Analysis and understanding of existing customized POS application configuration and development.
• A good understanding of the business operations to ensure solution development is aligned with business objectives and processes.
• Drive continuous improvement across the point of sales integration process
• Perform integration performance audits and report back to the business on findings
• Identify and propose business process and/or system enhancements
• Document and keep up to date all partner Point of Sale and menu API integration processes
• Lead conversations with Partners around failure rates and improvements
• Monitor and proactively manage PoS Dashboards for tracking and managing of all POS integration metrics

Attributes required:

• Excellent written and verbal communication skills
• Excellent collaboration skills
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Ability to verbalise and visualise findings/results
• Ability to identify areas of improvement in current processes
• Ability to use logic and common sense to arrive at conclusions

Qualifications:

• Bachelor Degree/Diploma in business or related field
• A minimum of 2 years working with data or data processes
• A minimum of 3 years experience working with large restaurant/ partner groups