mHealth Coordinator at TB HIV Care

Purpose of the Position

The mHealth project coordinator will support the implementation of the CommCare project.  This person will be responsible for running the on-the-ground, day-to-day operations and needs in the district of deployment. This person will be the primary point of contact for all project stakeholders, provide technical support to implementers, and coordinate the project and ongoing efforts (i.e. monitoring).

Minimum Requirements    

• Diploma or higher in public health sciences, social sciences, statistics, information technology or health information sciences
• Minimum of 3 years’ experience in HIV/AIDS, TB and STI programme data
• Information management background (7 years’ relevant experience in lieu of a degree may be considered)
• Good understanding of South African Department of Health system, including policies, management and health information systems and structures at national and provincial levels
• Valid code 08 driver’s licence
• Fluent in English and/or isiXhosa
• Clear criminal record

Duties and Responsibilities    

• Coordinating and managing project logistics
• Coordination and support of HIVSS and Indext testing reporting processes
• Supervising and supporting users of CommCare in the field
• Tracking and troubleshooting CommCare issues that arise on phones
• Providing in-person resolution for technical issues where possible and appropriate escalation as needed
• Soliciting, tracking, and reporting user feedback
• Participating in the active data management (ADM) process as a key facilitator which involves analysing and interpreting ADM reports as well as tracking action to completion from the reports
• Maintaining strong communication with all project stakeholders
• Serving as a main point of contact for Dimagi and partners during project rollout

Skills and Competencies    

• Excellent communication (verbal & written)
• MS Office (advanced)
• Attention to detail
• Knowledgeable in public health software preferably Stata and Epi Info ETR, TIER.net and DHIS
• Decision making
• Excellent presentation skills
• Data analysis and data interpretation
• Analytical thinking
• Sound judgement

Closing Date: 22nd, March 2022