Manager, National Operations Support, SBFC at Standard Bank Group

JOB DESCRIPTION

• To support SBFC’s strategic objectives, leading teams of operations support staff by providing a consistently high-quality business support function and communications channel whilst developing, implementing and enforcing initiatives which influence sustainable long-term profit. To provide critical end user support to SBFC systems and develop processes to minimise the impact of legislative changes from a system perspective. To coordinate logistical, administrative and operational support to ensure that the business area can function effectively.

QUALIFICATIONS
Minimum Qualification:

• B.Com Degree in Information Studies
• B.Com Degree/Diploma in Information Technology

Minimum Experience:

• 8-10 years operational management experience
• 8 years experience with Application support, business analysis & process engineering

ADDITIONAL INFORMATION
Behavioural Competencies:

• Developing Strategies
• Adopting practical solutions
• Interpreting Data
• Providing Insights
• Decision making

Technical Competencies:

• Statistical & Mathematical Analysis
• Data Integrity
• Applications & Master Data Management
• Data Analysis