Manager: Digital Communications at Capitec Bank

About the role

• As a Digital Communications Manager at Capitec Bank, you will be responsible for ensuring that all internal and external digital communications align seamlessly with our strategic objectives.
• You will formulate, implement, and manage comprehensive plans and activities that not only support our business goals but also drive our marketing objectives.
• This role requires you to lead and develop the Digital Communications team, ensuring that all efforts are coordinated to effectively complement and enhance the bank's overall strategy.

Our Ideal candidate has:

• 8-10 years’ experience working within an advertising agency or communications or marketing department or similar high-pressure environment, of which;
• 5-8 years’ experience in social media/brand/digital communication strategy
• 5-8 years’ experience in corporate website management and corporate social media profile management
• 5-8 years’ experience of managing a team and driving complex projects
• User experience - working with UX and consumer insight

Qualifications (Minimum)

• Grade 12 National Certificate /vocational
• A relevant tertiary qualification in Marketing or Communications

Qualifications (Ideal or preferred)

• Postgraduate studies in Marketing or Communications

Knowledge

Min:

Knowledge of:

• Technical; basics of web applications, coding, web CMS system
• Integrated social / digital communications industry & marketing
• Messaging through digital and multi media channels
• On line community management
• Social media platforms (i.e. Twitter, Facebook, Instagram)
• Management tools (i.e. Hootsuite, Conversocial etc).

Ideal:

Knowledge of:

• Management tools (i.e. Hootsuite, Conversocial etc).
• The financial landscape
• Media/PR communications industry
• Difference between communication and marketing in messaging
• Capitec Bank Operations and Head Office departments
• Capitec Bank brand, its positioning and personality

Skills

• Communications Skills
• Business writing skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Analytical Skills
• Strategic Thinking Skills
• Networking
• Negotiation skills
• Commercial Thinking Skills
• Attention to Detail