Manager: Business Process Optimisation-1 - Johannesburg at Absa Group Limited (Absa)

Job Summary

• To plan, manage and monitor the implementation of area specific activities and processes in order to deliver on approved operational plans in an effective and efficient manner. To provide specialist advice and support in business enablement and use of data to inform decision making.

Job Description

Business Process Optimisation Manager:

• Responsible for leading, managing and deploying process change programs. This includes, but not limited to, collaborating with Exco and Manco on the strategic intent of Business Units, aligning the architectural landscape for benchmarked practices thus ensuring effective and efficient business value streams, optimal integration of processes, people and technology by interactively analysing, researching, designing, recommending and implementing innovative and cost efficient business processes within Absa.

Additional Job Description:

• The Business Process Optimization Manager will further create and maintain a centralised process and knowledge management repository; and ensure adherence to methodologies and standards by all contributors.
• This would include training and development initiatives and programs, by developing and compiling best practice material, lead and manage training programs, certification requirements and talent retention and management.
• To manage Process Communities on shared learning, operating models, process improvement best practices, process modelling, governance, legislation and compliance requirements, IT and Technology, Process Architecture, skills and developments and industry related practices.
• To propose solutions that fully address business requirements needed to optimize business.
• The Business Process Optimization Manager will address business problems and needs by defining the overall business requirements with due consideration to process efficiency, cost effectiveness, risk, compliance, local legislation, user experience (UX), and customer experience (CX).
• The Business Process Optimization Manager would lead cross-functional teams to provide end-to-end solutions.
• To establish a sound basis, approach and methodology through which business process management (BPM) are driven throughout respective business units, in order to improve operational efficiency and effectiveness.

Minimum requirements:

• NQF level 7 / BCom / BSC degree
• I-Server Process Design.
• Post Graduate Engineering Degree from top tier institutions will be advantageous.
• Project management qualification.
• Scientific methodologies associated with efficiency improvements, i.e. Lean Six Sigma, Agile method, Systems thinking, Process Modelling, Customer journeys and Lean methodologies.
• 5-8 Years’ experience spread across Business Improvement initiatives, Business Analysis, Process Engineering and Project Management within the financial services industry.
• Prior experience in leading process definition and re-engineering initiatives and producing high quality material.
• Prior experience in delivering large scale process re-engineering or change management projects and leading of delivery teams.

Education

• Bachelor`s Degrees and Advanced Diplomas: Manufacturing, Engineering and Technology (Required)