Logistics Assistant - Supply Chain Services at Nando's

Minimum Requirements

Qualification and Experience:

• Minimum qualifications at post senior school level
• Minimum of 2 years’ experience within a supply chain role, but ideally within logistics function of a multi-national business
• Knowledge of FMCG manufacturing, local and global logistics
• Previous experience of ERP systems
• Proficient and confident in Microsoft Office applications, including Excel

Key Competencies:

• Strong organisational skills and attention to detail.
• Excellent communication skills including written and spoken English.
• Ability to adapt when required to changing priorities, working calmly and effectively under pressure
• Be an Ambassador for Nando’s, with the ability to build a warm rapport with our business partners and markets
• A strong interest in FMCG, with ideally a passion for food.
• Able to work independently and own tasks
• Strong team player

Duties and Responsibilities

• Work with the production and despatch administration process that includes stock receipts and stock despatch in ERP system.
• Work with 3rd Party Logistics companies to ensure accurate shipping documentation, produced in a timely manner.
• Communicate with freight suppliers via our 3rd Part Logistics companies to always ensure prompt despatch and delivery of shipments.
• Assist Customer co-ordinator in investigating issues related to dispatched orders.
• Provide support for the Customer Supply Chain team in communicating with customers on delayed shipments, prioritisation of despatch and proactivity.
• In conjunction with the Customer Supply Chain team, act as day-to-day point of contact for 3rd Party Logistics and 3rd Party Manufacturer queries.
• Plan and prioritise tasks to ensure the efficient operation, and continuously improve productivity.
• Maintain and share various weekly and monthly updates with 3PL’s, markets and internal to NGI
• Assist with clerical tasks and sharing of information related to audit requirements.
• Working closely with the Customer coordinator to ensure the Credit Note process is managed efficiently
• Support the monthly collation of market orders, processing of orders and forecast