Learning Experience Designer at Santam Insurance

What will you do?

• A position of L&D: Learning Experience designer exists in Santam. This role may be based at Head Office Tygervalley or Alice Lane Sandton.
• The purpose of this role is to create engaging learning activities and compelling online course content applying tested instructional design theories, practice and methods.

The role requires the full learning and development lifecycle for allocated client projects, including Analysis, Design, Develop, Implement (Pilots, Testing) and Evaluate (ADDIE). 

What will make you successful in this role?

• Create /Update instructional material: courses, videos, curriculum, training guides
• Write creative and effective learning objectives, instructional content, storyboards, audio and video scrips.
• Develop exercises and activities that enhance learner engagement
• Develop engaging learning experiences using authoring tools such as Articulate 360, Adobe Creative Cloud, Vyond, etc. that is aligned to strategic business goals 
• Implement online learning programmes
• Apply sound instructional design theories, practice and methods to create learning solutions.
• Collaborate with Subject Matter Experts to identify the target audience and design curriculum to address the learner needs.
• Work collaboratively with members of the Design team and other teams within the business to provide consistently high-quality learning programs
• Conducts research regularly to explore new technologies 
• Perform basic LMS administration functions (Moodle, SAP SuccessFactors)
• Collects and analyse program data to evaluate training courses and program effectiveness
• Managing multiple projects

Qualification and Experience

• Relevant Diploma/Degree 
• Instructional Design 3-5 years
• Curriculum Design 3-5 years
• Proven working experience in instructional design and with instructional technology
• Short term insurance knowledge will be advantageous

Knowledge and Skills

• Knowledge of instructional theory, adult learning principles, assessment and evaluation methods
• eLearning Authoring tools (Articulate 360, Adobe Creative Cloud, Vyond, etc.)
• Learning Management Systems (SAP SuccessFactors, Moodle)
• Computer literacy skills (Excel, PowerPoint, etc.)
• Communication, analytical thinking, decision making and problem-solving skill
• Project Management skills (Planning, Organising & Controlling)
• Data analysis, interrogation, translation and manipulation
• Ability to work independently 
• Ability to prioritize and manage multiple simultaneous deadlines
• Teamwork skills